Very slow computer when plugged with power


  1. Posts : 3
    Windows 10
       #1

    Very slow computer when plugged with power


    Hi,

    I am very satisfied with my new Lenovo laptop, but it has an issue. When the power cable is plugged in and it is charging (the problem is gone, when the battery is full), the computer i VERY slow - nearly useless.. It takes seconds before the letters appear on the screen. It takes 30-45 seconds to load a single webpage. I have checked that it is at "High performance". What setting could it be?
      My Computer


  2. Posts : 119
    Windows 7 (reverted back)
       #2

    Please check in the Power settings if your processor can go to 100%

    This might cause the issue, but still 45 seconds for a Web pages seems to be you are on GPRS

    Good luck
      My Computer


  3. Posts : 3
    Windows 10
    Thread Starter
       #3

    Hi,

    Thank you for your reply.

    Attached you will see the advanced power settings, and they should be fine. Correct? Whereelse can I control the processor?

    OK, maybe 20 seconds; and 30 for large pages. It is not the internet. The page load instantly when I take out the power cable.

    - Peter
    Attached Thumbnails Attached Thumbnails Very slow computer when plugged with power-f39d263679ceefbc3f55e9afb31e7b76.png  
      My Computer


  4. Posts : 650
    10 preview 64bit
       #4

    I don't think its a "performance" issue.
    I'd be more inclined to think that its has a faulty part, as you only have a problem when charging it.

    Roy,
      My Computer


  5. Posts : 16,278
    W10Prox64
       #5

    It could be a faulty charging cable, or a faulty battery. If this is a new computer and still under warranty, I would contact Lenovo for their support.
      My Computer


  6. Posts : 3
    Windows 10
    Thread Starter
       #6

    The computer is six days old.

    I had a computer like this before, but I got a return, because the Wifi antenna was broken. The old/other computer has the same problem. So I do not think it is a hardware problem.
      My Computer


 

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