Cannot delete files via Disk clean-up from fresh win10 install

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  1. Posts : 185
    Win 10 Home x64
    Thread Starter
       #11

    hi there

    noticed something interesting, so after a few days the language files to be cleaned are still there... well look what i found in event viewer AFTER you run the cleaner:


    Cannot delete files via Disk clean-up from fresh win10 install-image.png


    and in the detail i have, for each of those:

    Cannot uninstall language pack for nl-NL because it's not installed.
    Cannot uninstall language pack for fr-FR because it's not installed.
    Cannot uninstall language pack for de-DE because it's not installed.
    Cannot uninstall language pack for nl-NL because it's not installed.
    Cannot uninstall language pack for fr-FR because it's not installed.
    Cannot uninstall language pack for de-DE because it's not installed.

    and that's correct, i never installed them, shall i run the PS command on those and it will "do" something and clean those 900 mb? that's super weird.

    cheers,
    Gabrio
    Attached Thumbnails Attached Thumbnails Cannot delete files via Disk clean-up from fresh win10 install-image.png  
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  2. Ivan Petrov's Avatar
    Posts : 210
    Windows 10 Home 21H1
       #12

    This is really weird! How can you uninstall something if you have never installed it? BTW, do you have any programs which have required /and later installed by you/ language packs? For example: installation of LibreOffice goes through dialog boxes for different language packs, maybe some other programs too...
      My Computer


  3. Posts : 185
    Win 10 Home x64
    Thread Starter
       #13

    Ivan Petrov said:
    This is really weird! How can you uninstall something if you have never installed it? BTW, do you have any programs which have required /and later installed by you/ language packs? For example: installation of LibreOffice goes through dialog boxes for different language packs, maybe some other programs too...
    ...right? i really don't get it, if anyone has any idea please let me know, thank you!
      My Computer


  4. Posts : 185
    Win 10 Home x64
    Thread Starter
       #14

    hi there,

    i did a test - so i have installed those language packs that are actually reported in the error log, so dutch, french and german and guess what, have a look:

    Cannot delete files via Disk clean-up from fresh win10 install-image.png

    then it eventually goes to 0 like i have on my other laptop....

    Cannot delete files via Disk clean-up from fresh win10 install-image.png

    now as soon as i delete them again, it starts creeping up again! this is a bug:

    - dutch
    Cannot delete files via Disk clean-up from fresh win10 install-image.png

    - french
    Cannot delete files via Disk clean-up from fresh win10 install-image.png

    - german
    Cannot delete files via Disk clean-up from fresh win10 install-image.png


    and in addition when you click remove they go in a millisecond

    annoying - i think there's a bug or something
    Attached Thumbnails Attached Thumbnails Cannot delete files via Disk clean-up from fresh win10 install-image.png  
      My Computer

  5. Steve C's Avatar
    Posts : 6,492
    Windows 10 Pro 64 bit
       #15

    Bree said:
    Usually that indicates that one or more Flash Player updates are still installed. Although the 'Update to remove Flash Plaver' will have been installed by now, it only removes the player from use, it doesn't remove earlier updates. You can uninstall them manually from the Control Panel.


    Windows Update Cleanup - post #3
    Good tip which worked for me. I had two security updates for Flash. The first one uninstalled and removed the 55MB showing in Disk Cleanup but there is no option to uninstall the second Flash security update shown below.

    Cannot delete files via Disk clean-up from fresh win10 install-image.png
      My Computers

  6. Bree's Avatar
    Posts : 19,655
    10 Home x64 (21H1) (10 Pro on 2nd pc)
       #16

    Steve C said:
    Good tip which worked for me. I had two security updates for Flash. The first one uninstalled and removed the 55MB showing in Disk Cleanup but there is no option to uninstall the second Flash security update.....
    Wisewiz asked me the same question on a similar thread. As I replied there, my System One below had several Flash updates, one of which was uninstallable.

    That was a couple of month ago. When I looked again yesterday before replying it no longer appeared in the list of installed updates. Whether a subsequent CU had removed it, or it was my routine use of disk clean-up to clean up system files, I cannot say. I only know it has gone (at last).

    As you found, removing the Flash update(s) that can be uninstalled is sufficient to get rid of the few MB shown in Disk Clean-up.
      My Computers


  7. Posts : 185
    Win 10 Home x64
    Thread Starter
       #17

    Bree said:
    Wisewiz asked me the same question on a similar thread. As I replied there, my System One below had several Flash updates, one of which was uninstallable.

    That was a couple of month ago. When I looked again yesterday before replying it no longer appeared in the list of installed updates. Whether a subsequent CU had removed it, or it was my routine use of disk clean-up to clean up system files, I cannot say. I only know it has gone (at last).

    As you found, removing the Flash update(s) that can be uninstalled is sufficient to get rid of the few MB shown in Disk Clean-up.
    true but not the dreaded language files....
      My Computer

  8. Paul Black's Avatar
    Posts : 13,017
    Win 10 Pro 64-bit v1909 - Build 18363 Custom ISO Install
       #18

    Hello @gabgab,

    Just a suggestion. If you could find the EXACT location of the files, you could create a System Image and then Boot into a Live USB like Linux Mint for example and try Deleting / Removing them?

    I hope this helps.
      My Computer


  9. Posts : 185
    Win 10 Home x64
    Thread Starter
       #19

    Paul Black said:
    Hello @gabgab,

    Just a suggestion. If you could find the EXACT location of the files, you could create a System Image and then Boot into a Live USB like Linux Mint for example and try Deleting / Removing them?

    I hope this helps.
    well the question is where are they? I actually created a feedback report in Feedback Hub and had a windows technician also telling me that it's a bug.

    If i never installed them how it's possible that there are files to clean to begin with? it's a catch 22.
      My Computer

  10. Paul Black's Avatar
    Posts : 13,017
    Win 10 Pro 64-bit v1909 - Build 18363 Custom ISO Install
       #20

    Hello @gabgab,

    gabgab said:
    well the question is where are they? I actually created a feedback report in Feedback Hub and had a windows technician also telling me that it's a bug.

    If I never installed them how it's possible that there are files to clean to begin with? it's a catch 22.

    It depends on what sort of Windows Technician he was. The only other thing that I can think of why they are there, is that they were on the Installation ISO when you installed!
      My Computer


 
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