HP Slim Desktop - S01-pF1013: Slow performance

I just bought this computer for mother about 2 weeks ago.

1.) When logging into Windows after being waken up from sleep mode, it takes forever to load the login screen and it never shows that it is connected to the internet or anything else on the lock screen but emails. I had to turn it off manually earlier to get back into the desktop. It acts like if it's frozen up when this happens.

2.) The same happens in applications such as the Start Menu, Computer Settings, etc. as described above.

Would a BIOS update or firmware update fix these issues as described above?

Windows 10 Version 20H2

How long does it take to boot into windows normally ( via shutdown or restart from the windows start icon )?

Personally, I do not use 'sleep' as it only takes a few seconds to boot up ( <10 sec ), and sleep/hibernate will take up quite a bit of disk space as the session needs to be cached.

I wouldn't touch the bios firmware update yet as this can make things worse if it goes wrong ( we are talking HP here ).

[EDIT] you probably already know this, but, never update the bios within Windows, always update the bios inside the bios settings i.e. before Windows has loaded. I bricked a motherboard by using a Windows Utility from Asus, it was an expensive lesson.

farrellart said:

How long does it take to boot into windows normally ( via shutdown or restart from the windows start icon )?

Personally, I do not use 'sleep' as it only takes a few seconds to boot up ( <10 sec ), and sleep/hibernate will take up quite a bit of disk space as the session needs to be cached.

I wouldn't touch the bios firmware update yet as this can make things worse if it goes wrong ( we are talking HP here ).

[EDIT] you probably already know this, but, never update the bios within Windows, always update the bios inside the bios settings i.e. before Windows has loaded. I bricked a motherboard by using a Windows Utility from Asus, it was an expensive lesson.

It loads up fine. I wouldn't call it slow slow. But it's definitely not as fast as my computer which has an SSD and a HDD installed in it. I bought it for my mother. She really doesn't do much with it, but shop online, look at recipes, or look at her bank account. She mainly uses it for the internet. Her old Acer was getting old. This is a brand new one that is still under warranty. HP had me do a tune up on it through HP Support Assistant as well as drain the energy out of it by taking the power cord out in which they call doing a Hard Reset.

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Berton said:

https://support.hp.com/hr-en/document/c06696087

As for performance the CPU type and RAM can make a difference, that model has a few choices. As for updates just keep in mind that stores usually don't automatically update/Upgrade after they receive them, don't know how long it sat on the self waiting to be purchased.

I bought it online at eBay. It was a good buy. It is still under warranty. It came from Delaware and was shipped to Alabama where I live. I like HP, so that is why I bought HP. It belongs to my mother as I bought it for her. HP did have me do some troubleshooting on it. I will keep you all posted.

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farrellart said:

How long does it take to boot into windows normally ( via shutdown or restart from the windows start icon )?

Personally, I do not use 'sleep' as it only takes a few seconds to boot up ( <10 sec ), and sleep/hibernate will take up quite a bit of disk space as the session needs to be cached.

I wouldn't touch the bios firmware update yet as this can make things worse if it goes wrong ( we are talking HP here ).

[EDIT] you probably already know this, but, never update the bios within Windows, always update the bios inside the bios settings i.e. before Windows has loaded. I bricked a motherboard by using a Windows Utility from Asus, it was an expensive lesson.

Edit: I will keep that in mind about updating the BIOS in BIOS Settings only. But how do you update it in BIOS Settings? My guess would be to download the current BIOS to a flash drive and plug it into the computer that way.

Jesse Williams said:

It loads up fine. I wouldn't call it slow slow. But it's definitely not as fast as my computer which has an SSD and a HDD installed in it. I bought it for my mother. She really doesn't do much with it, but shop online, look at recipes, or look at her bank account. She mainly uses it for the internet. Her old Acer was getting old. This is a brand new one that is still under warranty. HP had me do a tune up on it through HP Support Assistant as well as drain the energy out of it by taking the power cord out in which they call doing a Hard Reset.

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I bought it online at eBay. It was a good buy. It is still under warranty. It came from Delaware and was shipped to Alabama where I live. I like HP, so that is why I bought HP. It belongs to my mother as I bought it for her. HP did have me do some troubleshooting on it. I will keep you all posted.

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Edit: I will keep that in mind about updating the BIOS in BIOS Settings only. But how do you update it in BIOS Settings? My guess would be to download the current BIOS to a flash drive and plug it into the computer that way.

Sometimes HP uses the most basic BIOS ( Esc, F10 or Del ) so there may not be an option to update it ( They don't want to encourage tinkering with the settings ) If this is the case, I would advise crossing the BIOS update off the list. Also, if you have 4GB of RAM, that could slow down sleep significantly. My recommendation would be for your mother to shut the computer down when not in use as this sounds like the fast current option.

Hi there

@Jesse Williams

In over 30 years of using computers I've almost never had to update a BIOS -- Unless there's some very specific reason to do so e.g boot facility from a USB C type device enabled there's really no reason to do so if the machine supports the hardware you are using. The biggest bugbear to poor performance is generally really poor Disk I/O systems assuming the basic machine has enough RAM in it - these days should be 8GB.

If the machine doesn't have an SSD then Windows 10 will run very slow compared to it running on SSD. Old 2.5 inch laptop HDD's are usually very slow (5400 RPM) and have almost zero cache. Replace with SSD and the performance will be significantly enhanced however old the computer is. Also these days you will need a minimum 0f 8GB RAM - doesn't matter significantly if it's DDR3 or DDR4 (or if you can get it still these days DDR2 for laptops). These zonking fast memory things etc are usually meant for "Extreme Gamers" etc. A typical home user surfing internet, watching video, doing email and simple office type stuff won't see any difference whatever type of memory is installed.

Cheers
jimbo

Thanks everyone for the help. I think what I will eventually do is upgrade the RAM (Memory) to 8 GB. That is what was in her Acer and it really helped. My little niece does occasionally watch cartoons on it, but that's about it. Should I change out the HDD for an SSD or not worry about that part?

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If I press CTRL ALT DEL at the lock screen, it will unfreeze itself. Now the monitor that I bought for it, has 3 different refresh rates. Would that speed up the process after waking it from sleep?

The SSD will help boot speed quite a bit.

But.............if all your mother does is "shop online, look at recipes, or look at her bank account", I wouldn't expect the SSD to be a noticeable improvement for those tasks. The SSD helps mainly in disk intensive stuff----starting up, loading applications, moving files around a lot, virus scans, etc. Plus there's the expense involved. If your mother isn't really complaining about anything, maybe leave it alone. Your call....if you can't resist, go ahead, but don't expect mom to be flabbergasted.

According to the HP Slim Desktop - S01-pF1013w Product Specifications included in Berton's post #3
The HDD is 1 TB 7200 rpm SATA HDD.
Jesse is that the case on the unit you purchased? If so, that’s good.

Since you have HP Support Assistant you can run diagnostics and also be notified when there are some HP updates available & recommended.

Also according to Crucial, you could upgrade to MAX RAM of 8GB

ignatzatsonic said:

The SSD will help boot speed quite a bit.

But.............if all your mother does is "shop online, look at recipes, or look at her bank account", I wouldn't expect the SSD to be a noticeable improvement for those tasks. The SSD helps mainly in disk intensive stuff----starting up, loading applications, moving files around a lot, virus scans, etc. Plus there's the expense involved. If your mother isn't really complaining about anything, maybe leave it alone. Your call....if you can't resist, go ahead, but don't expect mom to be flabbergasted.

I probably won't do much to it. Probably just the memory is what I will upgrade. (8 GB)

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MeAndMyComputer said:

According to the HP Slim Desktop - S01-pF1013w Product Specifications included in Berton's post #3
The HDD is 1 TB 7200 rpm SATA HDD.
Jesse is that the case on the unit you purchased? If so, that’s good.

Since you have HP Support Assistant you can run diagnostics and also be notified when there are some HP updates available & recommended.

Also according to Crucial, you could upgrade to MAX RAM of 8GB

That is most likely what I will do. I will just upgrade it to 8 GB. It supports up to 16 GB. And yes, it has the 1 TB 7200 RPM SATA HDD. I know all about HP Support Assistant. I ran it today on it.