Windows 10 logon take long time

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  1. Posts : 6
    Windows 10
       #1

    Windows 10 logon take long time


    Recently, I have observed my Windows 10 PC taking long time to logon to desktop occasionally. After entering username and password, it may takes 10 to 30 seconds to complete the logon process and show Windows desktop screen.

    The Windows logon time is measured after PC restart or power-up, and then wait for a few minute after power-on. It seems that 30 seconds Windows logon time is relatively long unreasonable. I have recorded the boot trace and please find the ETL file Microsoft OneDrive - Access files anywhere. Create docs with free Office Online.

    For this case, it took 27 sec for your reference. I have no idea how to identify the which timeslot for the logon activity (from entered password to Desktop shown). Please help and advice, thanks.

    Yawoo
      My Computer

  2. thomaseg1's Avatar
    Posts : 13,266
    Windows 10 Pro (x64) 20H2 19042.804 & 21327.1000
       #2

    Open Task Manager move to startup tab and disable 3rdparty startup programs.
    reboot and see if that helps.
      My Computers

  3. Steve C's Avatar
    Posts : 6,916
    Windows 10 Pro 64 bit
       #3

    Also use Autoruns to see what is loading
      My Computers

  4. zinou's Avatar
    Posts : 779
    windows 10
       #4

    Windows 10 logon take long time-image.png

    Your boot trace shows a High CPU and Disk activities, and it seems that the Intel Rapid Storage driver is the culprit;

    1. Update the Intel Rapid Storage driver;
    2. If the first solution doesn't help, uninstall this driver your Windows will use the standard Microsoft Storage Controller


    I hope this will help.
      My Computer


  5. Posts : 6
    Windows 10
    Thread Starter
       #5

    zinou said:
    Windows 10 logon take long time-image.png

    Your boot trace shows a High CPU and Disk activities, and it seems that the Intel Rapid Storage driver is the culprit;

    1. Update the Intel Rapid Storage driver;
    2. If the first solution doesn't help, uninstall this driver your Windows will use the standard Microsoft Storage Controller


    I hope this will help.
    Thanks for your finding. Actually, I use two HDDs running in RAID1.
    I will first try to update the driver, and check if it improves the logon time. Report here later.
      My Computer

  6. zinou's Avatar
    Posts : 779
    windows 10
       #6

    yawoo said:
    Thanks for your finding. Actually, I use two HDDs running in RAID1.
    I will first try to update the driver, and check if it improves the logon time. Report here later.
    Did you made any progress toward fixing this issue?

    Did the driver update worked?
      My Computer



  7. Posts : 6
    Windows 10
    Thread Starter
       #7

    zinou said:
    Did you made any progress toward fixing this issue?

    Did the driver update worked?
    I have updated the Intel rapid storage driver to latest version, and have performed several logon tests. The logon times are still spent long (~30 sec) occasionally. I have observed that the logon activity is occurred during Regions of Interest -> RequestCredentialsActivity in WPA. But I cannot figure out what cause the long logon time yet. I have uploaded two ETL files having different logon times measured for your information. Thanks.

    Case 1 took 15 sec - Microsoft OneDrive - Access files anywhere. Create docs with free Office Online.
    Case 2 took 31 sec - Microsoft OneDrive - Access files anywhere. Create docs with free Office Online.
      My Computer

  8. thomaseg1's Avatar
    Posts : 13,266
    Windows 10 Pro (x64) 20H2 19042.804 & 21327.1000
       #8

    yawoo said:
    I have updated the Intel rapid storage driver to latest version, and have performed several logon tests. The logon times are still spent long (~30 sec) occasionally. I have observed that the logon activity is occurred during Regions of Interest -> RequestCredentialsActivity in WPA. But I cannot figure out what cause the long logon time yet. I have uploaded two ETL files having different logon times measured for your information. Thanks.

    Case 1 took 15 sec - Microsoft OneDrive - Access files anywhere. Create docs with free Office Online.
    Case 2 took 31 sec - Microsoft OneDrive - Access files anywhere. Create docs with free Office Online.

    You can disable one drive for startup win the configuration menu of onedrive or opening the Taskmanager
    and go to the startup tap and disable it there.
    I never use one drive on start, and only run it when I need to.
      My Computers

  9. zinou's Avatar
    Posts : 779
    windows 10
       #9

    yawoo said:
    I have updated the Intel rapid storage driver to latest version, and have performed several logon tests. The logon times are still spent long (~30 sec) occasionally. I have observed that the logon activity is occurred during Regions of Interest -> RequestCredentialsActivity in WPA. But I cannot figure out what cause the long logon time yet. I have uploaded two ETL files having different logon times measured for your information. Thanks.

    Case 1 took 15 sec - Microsoft OneDrive - Access files anywhere. Create docs with free Office Online.
    Case 2 took 31 sec - Microsoft OneDrive - Access files anywhere. Create docs with free Office Online.
    Use the autologin tool of Sysinternals to have an accurate logon time, by skipping entering the credentials;
      My Computer


  10. Posts : 6
    Windows 10
    Thread Starter
       #10

    thomaseg1 said:
    You can disable one drive for startup win the configuration menu of onedrive or opening the Taskmanager
    and go to the startup tap and disable it there.
    I never use one drive on start, and only run it when I need to.
    I do not use onedrive app in the computer. I just use onedrive webpage to upload the ETL files.

    - - - Updated - - -

    zinou said:
    Use the autologin tool of Sysinternals to have an accurate logon time, by skipping entering the credentials;
    I have installed autologon, and perform two more logon tests as recorded below:
    1st case took 27 sec from timeline 41 to 68 sec - Microsoft OneDrive - Access files anywhere. Create docs with free Office Online.
    2nd case took 17 sec from timeline 37 to 54 sec - Microsoft OneDrive - Access files anywhere. Create docs with free Office Online.

    Do you think the relative high disk usage of raid driver cause the slow logon occasionally? Or by other reason?
      My Computer


 
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