Can't add power plans

Hi everyone,

My new-ish Dell G5 15 5590 i7-9750H laptop (OS build 19042.572) has been a bit of a pain for me in several minor areas, one of them being power plans.

I want to add the High Performance power plan, but I can't do it...I've tried following instructions to add it using a CMD prompt instruction, and also importing a power plan file; in both cases it seems to have been successful, but when I look in the power options (both before and after rebooting), it still only shows Balanced.

I've tried doing a clean install of Windows in case it helps with this and other issues, but it's made no difference.

I noticed one user with this issue said that disabling Modern Standby allowed them to then add power plans, but I've trawled through forums and can only find one method people give for that (ignoring past solutions from previous years which no longer work), and this one method sounds risky:

https://www.reddit.com/r/Dell/commen...abling_modern/

Does anyone have any other suggestions?

Many thanks in advance,

Ashley

Hi Denis, nice to have your help again!

1) I followed the instructions in this tutorial:
Restore Missing Default Power Plans in Windows 10

So I ran CMD as an admin, and used this command:
powercfg -duplicatescheme 8c5e7fda-e8bf-4a96-9a85-a6e23a8c635c

I also downloaded the power plan file in the above tutorial and followed the instructions to import the high performance plan.


2) I get this response:
Existing Power Schemes (* Active)
-----------------------------------
Power Scheme GUID: 381b4222-f694-41f0-9685-ff5bb260df2e (Balanced) *

Thanks,

Ashley

Thanks Denis.

The problem is that I can't disable connected standby...I'm not sure if connected standby is the same as modern standby, but I've tried following the tutorial you've posted ("Enable or disable network connectivity in modern standby"), with no success...
Method 1 (using settings) doesn't give me an option to disconnect from the network on sleep.
Method 2 (using the advanced power options) doesn't work because there's no option there (I only have 4 advanced power options for the balanced plan, and the method given within method 2 to add the option using cmd prompt doesn't add it).
Method 3 (using command prompt) doesn't seem to have led to a change...both before and after restarting, I still can't add the high performance power plan.

Sorry, hope that makes sense!

Here's my screenshot - I think that means I do have it.

Ha - what I'm trying to achieve takes a bit of explaining. There have been several minor issues with my laptop since I bought it recently:

- The touchpad intermittently stops working for several seconds (external mouse isn't affected) - seems to happen mainly on startup or wake-up from hibernating, though I'm not sure.
- There are intermittent glitches when playing audio, usually for about half a second, for no apparent reason (I'm rarely doing anything resource-heavy).
- While investigating the above issue, I've been using LatencyMon, which always tells me the system is struggling with real-time audio...this is bad news given that I need to use the laptop soon to do recording and sound editing. (The driver it usually tells me is most at fault is ACPI.sys, though it might not be the only one.)
- As I mentioned in my other recent thread, there's a popping sound in external speakers before and after playing audio, due to aggressive power management shutting the audio system down quickly when not used (you kindly helped me set up a recurring registry change for this, based on the registry key I thought would fix it, but unfortunately the popping's still happening).

What I've tried so far:
- Updating all drivers, first through Windows Update, then through Dell's SupportAssist, and finally through DriverEasy and DriverReviver.
- Disabling various "enhancements" in the BIOS, to see if any of them were the culprits.
- Various forum suggestions, which I'm afraid I can't remember all of as it's been a bit of a saga!
- Finally, a fresh install of Windows this morning, particularly in case any of Dell's bloatware was at fault. I've not had chance to test the glitches yet, but all the other issues are still there.

I'm trying to get the High Performance power plan as part of my attempts to see if power settings/restrictions are causing any of the issues, as one or two forum solutions seemed to indicate from memory.