scannow fails at 31  

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  1. Posts : 29
    Windows 10 Pro x64
       #1

    scannow fails at 31


    After using some software that cleans the registry i am getting some errors about windows explorer that has stopped , so i decided to do a sfc s/scannow but it stuck at 31 %
    I read some solution on this forum and what i did
    "1) Open administrative command prompt and type or copy and paste:
    2) sfc /scannow
    3) dism /online /cleanup-image /scanhealth
    4) dism /online /cleanup-image /restorehealth
    5) sfc /scannow
    6) chkdsk /scan
    7) wmic recoveros set autoreboot = false
    8) wmic recoveros set DebugInfoType = 7
    9) bcdedit /enum {badmemory}

    10) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread
    "

    solution provided by zbook
    but it didn"t help
    this is the report


    Microsoft Windows [Version 10.0.19041.388](c) 2020 Microsoft Corporation. All rights reserved.C:\WINDOWS\system32>sfc /scanowMicrosoft (R) Windows (R) Resource Checker Version 6.0Copyright (C) Microsoft Corporation. All rights reserved.Scans the integrity of all protected system files and replaces incorrect versions withcorrect Microsoft versions.SFC [/SCANNOW] [/VERIFYONLY] [/SCANFILE=<file>] [/VERIFYFILE=<file>] [/OFFWINDIR=<offline windows directory> /OFFBOOTDIR=<offline boot directory> [/OFFLOGFILE=<log file path>]]/SCANNOW Scans integrity of all protected system files and repairs files with problems when possible./VERIFYONLY Scans integrity of all protected system files. No repair operation is performed./SCANFILE Scans integrity of the referenced file, repairs file if problems are identified. Specify full path <file>/VERIFYFILE Verifies the integrity of the file with full path <file>. No repair operation is performed./OFFBOOTDIR For offline repair, specify the location of the offline boot directory/OFFWINDIR For offline repair, specify the location of the offline windows directory/OFFLOGFILE For offline repair, optionally enable logging by specifying a log file pathe.g. sfc /SCANNOW sfc /VERIFYFILE=c:\windows\system32\kernel32.dll sfc /SCANFILE=d:\windows\system32\kernel32.dll /OFFBOOTDIR=d:\ /OFFWINDIR=d:\windows sfc /SCANFILE=d:\windows\system32\kernel32.dll /OFFBOOTDIR=d:\ /OFFWINDIR=d:\windows /OFFLOGFILE=c:\log.txt sfc /VERIFYONLYC:\WINDOWS\system32>sfc /scannowBeginning system scan. This process will take some time.Beginning verification phase of system scan.Verification 31% complete.Windows Resource Protection could not perform the requested operation.C:\WINDOWS\system32>dism /online /cleanup-image /scanhealthDeployment Image Servicing and Management toolVersion: 10.0.19041.329Image Version: 10.0.19041.388[===========================85.3%================= ]Error: 5Access is denied.The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.logC:\WINDOWS\system32>dism /online /cleanup-image /restorehealthDeployment Image Servicing and Management toolVersion: 10.0.19041.329Image Version: 10.0.19041.388[===========================52.8% ]Error: 5Access is denied.The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.logC:\WINDOWS\system32>sfc /scannowBeginning system scan. This process will take some time.Beginning verification phase of system scan.Verification 31% complete.Windows Resource Protection could not perform the requested operation.C:\WINDOWS\system32>chkdsk /scanThe type of the file system is NTFS.Stage 1: Examining basic file system structure ... 655616 file records processed.File verification completed. Phase duration (File record verification): 28.32 seconds. 13428 large file records processed. Phase duration (Orphan file record recovery): 0.00 milliseconds. 0 bad file records processed. Phase duration (Bad file record checking): 0.33 milliseconds.Stage 2: Examining file name linkage ... 691 reparse records processed. 891244 index entries processed.Index verification completed. Phase duration (Index verification): 35.69 seconds. 0 unindexed files scanned. Phase duration (Orphan reconnection): 3.40 seconds. 0 unindexed files recovered to lost and found. Phase duration (Orphan recovery to lost and found): 0.69 milliseconds. 691 reparse records processed. Phase duration (Reparse point and Object ID verification): 6.90 milliseconds.Stage 3: Examining security descriptors ...Security descriptor verification completed. Phase duration (Security descriptor verification): 31.12 milliseconds. 117815 data files processed. Phase duration (Data attribute verification): 0.42 milliseconds.CHKDSK is verifying Usn Journal... 38256880 USN bytes processed.Usn Journal verification completed. Phase duration (USN journal verification): 188.27 milliseconds.Windows has scanned the file system and found no problems.No further action is required. 242994030 KB total disk space. 126033360 KB in 435171 files. 325248 KB in 117816 indexes. 0 KB in bad sectors. 769866 KB in use by the system. 65536 KB occupied by the log file. 115865556 KB available on disk. 4096 bytes in each allocation unit. 60748507 total allocation units on disk. 28966389 allocation units available on disk.Total duration: 1.12 minutes (67667 ms).C:\WINDOWS\system32>wmic recoveros set autoreboot = falseUpdating property(s) of '\\ALX\ROOT\CIMV2:Win32_OSRecoveryConfiguration.Name="Microsoft Windows 10 Pro|C:\\WINDOWS|\\Device\\Harddisk1\\Partition4"'Property(s) update successful.C:\WINDOWS\system32>wmic recoveros set DebugInfoType = 7Updating property(s) of '\\ALX\ROOT\CIMV2:Win32_OSRecoveryConfiguration.Name="Microsoft Windows 10 Pro|C:\\WINDOWS|\\Device\\Harddisk1\\Partition4"'Property(s) update successful.C:\WINDOWS\system32>bcdedit /enum {badmemory}RAM Defects-----------identifier {badmemory}C:\WINDOWS\system32>
    scannow fails at 31 Attached Files
      My Computer


  2. Posts : 42,454
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #2

    After using some software that cleans the registry
    Registry cleaning is definitely and specifically NOT recommended by a good number of tenforums members and you can find plenty of threads where that is said. There is no merit in it- you won't save space or gain performance.

    Do you have a System Restore point you can use?

    If not, have you followed the oh, so very often given recommendation to use disk imaging regularly and routinely - e.g. Macrium Reflect (free/paid)?

    If you have either a restore point or an image file you can use those.

    Reading through all that continuous text without a summary is hard, so I won't.

    You might consider attempting an in-place upgrade repair install which keeps all progs and data like any upgrade - tutorial available if needed.

    You need an iso file of the same build as you have installed, readily downloadable (see tutorial). your build appears to be 2004, so just use the MS media creation tool.

    Note: this will not fix issues specific to your current user profile.
      My Computers


  3. Posts : 56,792
    Multi-boot Windows 10/11 - RTM, RP, Beta, and Insider
       #3

    Failing having an Image to restore or a Restore Point to use, do an In-Place Repair following this tutorial:

    Repair Install Windows 10 with an In-place Upgrade
      My Computers


  4. Posts : 29
    Windows 10 Pro x64
    Thread Starter
       #4

    I wasn t active on forum . i have another computer now , those specs aren t real anymore , i have to update my infos
    i have some restor points but it will mess my other software that i curently use
    maybe i will do an "upgrade" with media creation tool
      My Computer


  5. Posts : 42,454
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #5

    i have some restor points but it will mess my other software that i curently use
    They should only affect programs or settings changed since they were created, assuming restoring completes successfully of course.
      My Computers


  6. Posts : 41,292
    windows 10 professional version 1607 build 14393.969 64 bit
       #6

    Use this link as needed when posting results: (command prompt, powershell, notepad, etc.)
    How to Change Post Editor to Source or WYSIWYG Mode at TenForums.com
      My Computer


  7. Posts : 29
    Windows 10 Pro x64
    Thread Starter
       #7

    Microsoft Windows [Version 10.0.19041.388]
    (c) 2020 Microsoft Corporation. All rights reserved.

    C:\WINDOWS\system32>sfc /scanow

    Microsoft (R) Windows (R) Resource Checker Version 6.0
    Copyright (C) Microsoft Corporation. All rights reserved.

    Scans the integrity of all protected system files and replaces incorrect versions with
    correct Microsoft versions.

    SFC [/SCANNOW] [/VERIFYONLY] [/SCANFILE=<file>] [/VERIFYFILE=<file>]
    [/OFFWINDIR=<offline windows directory> /OFFBOOTDIR=<offline boot directory> [/OFFLOGFILE=<log file path>]]

    /SCANNOW Scans integrity of all protected system files and repairs files with
    problems when possible.
    /VERIFYONLY Scans integrity of all protected system files. No repair operation is
    performed.
    /SCANFILE Scans integrity of the referenced file, repairs file if problems are
    identified. Specify full path <file>
    /VERIFYFILE Verifies the integrity of the file with full path <file>. No repair
    operation is performed.
    /OFFBOOTDIR For offline repair, specify the location of the offline boot directory
    /OFFWINDIR For offline repair, specify the location of the offline windows directory
    /OFFLOGFILE For offline repair, optionally enable logging by specifying a log file path

    e.g.

    sfc /SCANNOW
    sfc /VERIFYFILE=c:\windows\system32\kernel32.dll
    sfc /SCANFILE=d:\windows\system32\kernel32.dll /OFFBOOTDIR=d:\ /OFFWINDIR=d:\windows
    sfc /SCANFILE=d:\windows\system32\kernel32.dll /OFFBOOTDIR=d:\ /OFFWINDIR=d:\windows /OFFLOGFILE=c:\log.txt
    sfc /VERIFYONLY

    C:\WINDOWS\system32>sfc /scannow

    Beginning system scan. This process will take some time.

    Beginning verification phase of system scan.
    Verification 31% complete.

    Windows Resource Protection could not perform the requested operation.

    C:\WINDOWS\system32>dism /online /cleanup-image /scanhealth

    Deployment Image Servicing and Management tool
    Version: 10.0.19041.329

    Image Version: 10.0.19041.388

    [===========================85.3%================= ]
    Error: 5

    Access is denied.

    The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log

    C:\WINDOWS\system32>dism /online /cleanup-image /restorehealth

    Deployment Image Servicing and Management tool
    Version: 10.0.19041.329

    Image Version: 10.0.19041.388

    [===========================52.8% ]
    Error: 5

    Access is denied.

    The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log

    C:\WINDOWS\system32>sfc /scannow

    Beginning system scan. This process will take some time.

    Beginning verification phase of system scan.
    Verification 31% complete.

    Windows Resource Protection could not perform the requested operation.

    C:\WINDOWS\system32>chkdsk /scan
    The type of the file system is NTFS.

    Stage 1: Examining basic file system structure ...
    655616 file records processed.
    File verification completed.
    Phase duration (File record verification): 28.32 seconds.
    13428 large file records processed.
    Phase duration (Orphan file record recovery): 0.00 milliseconds.
    0 bad file records processed.
    Phase duration (Bad file record checking): 0.33 milliseconds.

    Stage 2: Examining file name linkage ...
    691 reparse records processed.
    891244 index entries processed.
    Index verification completed.
    Phase duration (Index verification): 35.69 seconds.
    0 unindexed files scanned.
    Phase duration (Orphan reconnection): 3.40 seconds.
    0 unindexed files recovered to lost and found.
    Phase duration (Orphan recovery to lost and found): 0.69 milliseconds.
    691 reparse records processed.
    Phase duration (Reparse point and Object ID verification): 6.90 milliseconds.

    Stage 3: Examining security descriptors ...
    Security descriptor verification completed.
    Phase duration (Security descriptor verification): 31.12 milliseconds.
    117815 data files processed.
    Phase duration (Data attribute verification): 0.42 milliseconds.
    CHKDSK is verifying Usn Journal...
    38256880 USN bytes processed.
    Usn Journal verification completed.
    Phase duration (USN journal verification): 188.27 milliseconds.

    Windows has scanned the file system and found no problems.
    No further action is required.

    242994030 KB total disk space.
    126033360 KB in 435171 files.
    325248 KB in 117816 indexes.
    0 KB in bad sectors.
    769866 KB in use by the system.
    65536 KB occupied by the log file.
    115865556 KB available on disk.

    4096 bytes in each allocation unit.
    60748507 total allocation units on disk.
    28966389 allocation units available on disk.
    Total duration: 1.12 minutes (67667 ms).

    C:\WINDOWS\system32>wmic recoveros set autoreboot = false
    Updating property(s) of '\\ALX\ROOT\CIMV2:Win32_OSRecoveryConfiguration.Name="Microsoft Windows 10 Pro|C:\\WINDOWS|\\Device\\Harddisk1\\Partition4"'
    Property(s) update successful.

    C:\WINDOWS\system32>wmic recoveros set DebugInfoType = 7
    Updating property(s) of '\\ALX\ROOT\CIMV2:Win32_OSRecoveryConfiguration.Name="Microsoft Windows 10 Pro|C:\\WINDOWS|\\Device\\Harddisk1\\Partition4"'
    Property(s) update successful.

    C:\WINDOWS\system32>bcdedit /enum {badmemory}

    RAM Defects
    -----------
    identifier {badmemory}

    C:\WINDOWS\system32>

    - - - Updated - - -

    i was trying to do upgrade wit wmc tool but now i get an blue screen irql not less or equal
    i guess i have to do a fresh install

    - - - Updated - - -

    i use mem test to check the ram modules , it return ok
      My Computer


  8. Posts : 41,292
    windows 10 professional version 1607 build 14393.969 64 bit
       #8

    Please run each V2 and DM and upload results directly into this thread:
    BSOD - Posting Instructions
      My Computer


  9. Posts : 42,454
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #9

    If you think about it you've now learnt a basic lesson about the need to be prepared for disaster. This is likely to cost cost you a lot of time and effort. How do you protect yourself, your PC and your data from your disk failing- your PC becoming unbootable...?

    For example by using
    a. disk imaging routinely in a disciplined manner e.g. Macrium Reflect (free - yes free is good- paid is better) + large enough external storage.
    b. complementing that with scheduled System Restore
    c. and if you have some fast changing data an additional selective form of synchronised data backup.

    So when you do again have a functional PC, the first thing to do, as early as possible, is create your first disk image.
      My Computers


  10. Posts : 55
    Win 10 64
       #10

    I was under the imprestion on windows 10 you should first,

    DISM /Online /Cleanup-Image /CheckHealth
    DISM /Online /Cleanup-Image /ScanHealth
    DISM /Online /Cleanup-Image /RestoreHealth
    Reboot
    sfc/scannow
      My Computer


 

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