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#21
Yes, there is the rma. What I suggested doing was for a software freeze. It's not worth looking for a hardware freeze.
In your post 8 I don't see the KB4568831 Cumulative Update, install it, it may solve a freeze problem : KB4568831 Cumulative Update Windows 10 v2004 build 19041.423 - July 31
edit: I'm not 100% sure but if it doesn't freeze in safe mode anymore then it's software freeze.
The Event ID 642 errors are related to Catalog Database in C:\Windows\System32\catroot2 in Windows 10 2004.
I deleted all files in catroot2 in the Recovery Environment (they are re-created on boot).
I then disabled Windows Search and Indexing (which was replaced with Everything from voidtools a long time ago).
That reduced the number of 642's significantly, but did not eliminate them.
Well, finally Dell replaced my hard disk and my motherboard. I hope this will finally solve the problem.
Thanks to all for your help.