Devices and Printers - Add Device / Add a printer - Flashes and closes

Hello,


I have Windows 10 1909 and when i go to:


control panel - Devices and Printers - Add Device / Add a printer the menu flashes for 1 sec and then closes.


Also if i go to:


start menu - settings - devices that menu also flashes for 1 sec and them closes.


In addition Bluetooth settings don't work.


I don't have a printer installed and i don't have any Bluetooth devices i just noticed that those menus don't work.
I have installed windows about a month ago. I have setup my computer exactly like i want it it's very stable and fast and would not like to format and start over.


I have tried the usual routine:




sfc /scannow


DISM.exe /Online /Cleanup-image /Scanhealth


DISM.exe /Online /Cleanup-image /Restorehealth


DISM.exe /online /cleanup-image /startcomponentcleanup


Get-appxpackage -all *shellexperience* -packagetype bundle |% {add-appxpackage -register -disabledevelopmentmode ($_.installlocation + “\appxmetadata\appxbundlemanifest.xml”)}


and didn't help at all.


I have tried to find relevant error messages in Event Viewer but nothing came up.
I assume some service is not starting properly or something similar that's why the menus won't work.


Any help will be appreciated.




Thank you
Chris

dalchina said:

Hi, you might review this and see if anything helps.. same symptom, shows some things that didn't help, unfortunately the O/P stopped replying.

'Add a printer' dialog crashes immediately

Similar here:
Cannot add printer in Windows 10 - Super User

Check these services:


You might check a couple of Bluetooth services:
[SOLVED] - Devices and Printers will not open or load! Fixed - YouTube

* The similar threads didn't really help.

* Print spooler is indeed running

I managed to find this entry is event viewer :


Faulting application name: SystemSettings.exe, version: 10.0.18362.628, time stampFaulting module name: ntdll.dll, version: 10.0.18362.719, time stampException code: 0xc0000409Fault offset: 0x000000000008c4dfFaulting process id: 0x5dcFaulting application start time: 0x01d65c73bde6d610Faulting application path: C:\Windows\ImmersiveControlPanel\SystemSettings.exeFaulting module path: C:\Windows\SYSTEM32\ntdll.dllReport Id: 2650871a-016a-4c76-9c33-f02e5371b2c8Faulting package full name: windows.immersivecontrolpanel_10.0.2.1000_neutral_neutral_cw5n1h2txyewyFaulting package-relative application ID: microsoft.windows.immersivecontrolpanel


I found this thread here that is identical to mine:

Windows Settings > Devices crashes. Alternative for Bluetooth? - Super User

What information do you need to help ?

I found a disabled service:

C:\Windows\system32>sc config BluetoothUserService_405f6 start=demand[SC] ChangeServiceConfig FAILED 87:The parameter is incorrect.

and can not start it, i am getting error 87

* from the services menu i am getting: The parameter is incorrect
* Tried editing the registry from Start 4 to Start 2 but upon restart it reverts back to 4

- - - Updated - - -

Powershell as admin:


PS C:\Windows\system32> get-service -name BluetoothUserService_405f6 | set-service -startuptype automatic -confirm:$falseset-service : Service 'Bluetooth User Support Service_405f6 (BluetoothUserService_405f6)' cannot be configured due to the following error: The parameter is incorrectAt line:1 char:48+ ... serService_405f6 | set-service -startuptype automatic -confirm:$false+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ + CategoryInfo : PermissionDenied: (System.ServiceProcess.ServiceController:ServiceController) [Set-Service], ServiceCommandException + FullyQualifiedErrorId : CouldNotSetService,Microsoft.PowerShell.Commands.SetServiceCommand

dalchina said:

Searching for
BluetoothUserService error 87
offers e.g.
https://answers.microsoft.com/en-us/windows/forum/all/changing-bluetooth-user-support-service-from/f453e44c-4215-4a1e-b987-f82b356a0dae

https://www.tenforums.com/drivers-hardware/115194-parameter-incorrect-bluetooth-user-support-service-auto-2.html
post #15


You could:
- perform an in-place upgrade repair of 1909, for which you need a 1909 iso- freely downloadable- see tutorial (or bootable disk)

- try using Tweaking.com's free repair tool - follow the guided instructions and select only relevant repairs (services)

Thank you Tweaking.com's free repair tool worked i reset the windows services to default and the BluetoothUserService started but the original problem remains add printer add device flashes and closes.