Windows 10 Restart horrifically slow

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  1. Posts : 39,994
    windows 10 professional version 1607 build 14393.969 64 bit
       #11

    extract all > in new pop up click extract > click log-collector
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  2. Posts : 411
    windows 10 2004
    Thread Starter
       #12

    It's asking me if I want to make changes to this Device ... should I put yes or no?

    - - - Updated - - -

    When it asked me if I wanted to make changes to this Device, I put no. It still run and seemed to be gathering info as shown in the Instruction page but I see no new zip file created.
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  3. Posts : 39,994
    windows 10 professional version 1607 build 14393.969 64 bit
       #13

    Which antivirus is running?
    yes
      My Computer


  4. Posts : 411
    windows 10 2004
    Thread Starter
       #14

    Norton 360 ... but should I put yes or no when asked if I want this program to make changes to the Device.
      My Computer


  5. Posts : 39,994
    windows 10 professional version 1607 build 14393.969 64 bit
       #15

    One of the planned steps was to uninstall antivirus software > make sure windows defender is on

    https://support.norton.com/sp/en/us/...ions/v60392881
      My Computer


  6. Posts : 411
    windows 10 2004
    Thread Starter
       #16

    Ok sir ... this is getting way too complicated. I think I'll leave this thing alone, for I never thought it was going to be this complex. Thanks for the efforts on your part though!
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  7. Posts : 39,994
    windows 10 professional version 1607 build 14393.969 64 bit
       #17

    Had you tried clean boot?
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  8. Posts : 411
    windows 10 2004
    Thread Starter
       #18

    No but would not a clean boot be more so for a faster startup instead of a faster restart or am I way off base?
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  9. Posts : 39,994
    windows 10 professional version 1607 build 14393.969 64 bit
       #19

    It may improve both.
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  10. Posts : 411
    windows 10 2004
    Thread Starter
       #20

    Possibly but I'm ready to slip into a light coma about now so I might give that a whirl tomorrow. I'll get back tomorrow & let you know if I take that route. Thanks again for your tireless efforts & expertise, of which I have none!
      My Computer


 

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