Norton said to run chkdsk for errors found on hard drive!

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  1. Posts : 55
    Windows 10 64 bit
    Thread Starter
       #11

    OK will do your recommenations in Safe Mode. Thank you!

    Even when I rebooted the computer it took almost 9 minutes for me to get to the Welcome screen.
    This is a 12 yr old Dell desktop with only 8 gb of RAM. I can't add any more RAM to it unfortunately.
    My HP Envy laptop on the otherhand has a solid state high drive and boots up in less than 6 seconds.
    Eventually, I'll either replace the desktop or do away with it. Fortunately, I do a complete backup weekly of the entire Windows operating system and all files using Acronis True Home 2020.

    Any suggestions on getting this desktop to bootup a lot faster?
    Last edited by FredricJLowe; 28 Jun 2020 at 12:08. Reason: typo
      My Computer


  2. Posts : 39,962
    windows 10 professional version 1607 build 14393.969 64 bit
       #12

    Run the Crucial scanner after testing the current drive.

    Crucial System Scanner

    Steps will be posted for a new thread after completing this thread.
      My Computer


  3. Posts : 55
    Windows 10 64 bit
    Thread Starter
       #13

    Checking file system on C: The type of the file system is NTFS. Volume label is OS. A disk check has been scheduled. Windows will now check the disk. Stage 1: Examining basic file system structure ... 1003008 file records processed. File verification completed. 19772 large file records processed. 0 bad file records processed. Stage 2: Examining file name linkage ... 78603 reparse records processed. 1233602 index entries processed. Index verification completed. 0 unindexed files scanned. 0 unindexed files recovered to lost and found. 78603 reparse records processed. Stage 3: Examining security descriptors ... Cleaning up 25 unused index entries from index $SII of file 0x9. Cleaning up 25 unused index entries from index $SDH of file 0x9. Cleaning up 25 unused security descriptors. Security descriptor verification completed. 115298 data files processed. CHKDSK is verifying Usn Journal... 12020632 USN bytes processed. Usn Journal verification completed. Stage 4: Looking for bad clusters in user file data ... 1002992 files processed. File data verification completed. Stage 5: Looking for bad, free clusters ... 45706629 free clusters processed. Free space verification is complete. Windows has scanned the file system and found no problems. No further action is required. 471719478 KB total disk space. 287303228 KB in 766231 files. 486748 KB in 115299 indexes. 0 KB in bad sectors. 1102986 KB in use by the system. 65536 KB occupied by the log file. 182826516 KB available on disk. 4096 bytes in each allocation unit. 117929869 total allocation units on disk. 45706629 allocation units available on disk. Internal Info: 00 4e 0f 00 78 72 0d 00 ed fa 18 00 00 00 00 00 .N..xr.......... f4 1e 00 00 17 14 01 00 00 00 00 00 00 00 00 00 ................ Windows has finished checking your disk. Please wait while your computer restarts.
    - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    - <System>
    <Provider Name="Microsoft-Windows-Wininit" Guid="{206f6dea-d3c5-4d10-bc72-989f03c8b84b}" EventSourceName="Wininit" />
    <EventID Qualifiers="16384">1001</EventID>
    <Version>0</Version>
    <Level>4</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2020-06-27T17:43:23.507756700Z" />
    <EventRecordID>89943</EventRecordID>
    <Correlation />
    <Execution ProcessID="0" ThreadID="0" />
    <Channel>Application</Channel>
    <Computer>FredLowedesktop</Computer>
    <Security />
    </System>
    - <EventData>
    <Data>Checking file system on C: The type of the file system is NTFS. Volume label is OS. A disk check has been scheduled. Windows will now check the disk. Stage 1: Examining basic file system structure ... 1003008 file records processed. File verification completed. 19772 large file records processed. 0 bad file records processed. Stage 2: Examining file name linkage ... 78603 reparse records processed. 1233602 index entries processed. Index verification completed. 0 unindexed files scanned. 0 unindexed files recovered to lost and found. 78603 reparse records processed. Stage 3: Examining security descriptors ... Cleaning up 25 unused index entries from index $SII of file 0x9. Cleaning up 25 unused index entries from index $SDH of file 0x9. Cleaning up 25 unused security descriptors. Security descriptor verification completed. 115298 data files processed. CHKDSK is verifying Usn Journal... 12020632 USN bytes processed. Usn Journal verification completed. Stage 4: Looking for bad clusters in user file data ... 1002992 files processed. File data verification completed. Stage 5: Looking for bad, free clusters ... 45706629 free clusters processed. Free space verification is complete. Windows has scanned the file system and found no problems. No further action is required. 471719478 KB total disk space. 287303228 KB in 766231 files. 486748 KB in 115299 indexes. 0 KB in bad sectors. 1102986 KB in use by the system. 65536 KB occupied by the log file. 182826516 KB available on disk. 4096 bytes in each allocation unit. 117929869 total allocation units on disk. 45706629 allocation units available on disk. Internal Info: 00 4e 0f 00 78 72 0d 00 ed fa 18 00 00 00 00 00 .N..xr.......... f4 1e 00 00 17 14 01 00 00 00 00 00 00 00 00 00 ................ Windows has finished checking your disk. Please wait while your computer restarts.</Data>
    </EventData>
    </Event>
    Log Name: Application
    Source: Chkdsk
    Date: 6/26/2020 3:53:26 PM
    Event ID: 26228
    Task Category: None
    Level: Information
    Keywords: Classic
    User: N/A
    Computer: FredLowedesktop
    Description:
    Chkdsk was executed in verify mode on a volume snapshot.

    Checking file system on \Device\HarddiskVolume3
    Volume label is OS.

    Examining 2 corruption records ...

    Record 1 of 2: Corrupt File "\Windows\Installer\$PatchCache$\Managed\2992FA338500F7045BB0E91EC9A5C47B <0x79,0x2f338>" ... The segment number 0x2f349 in file 0x2f338 is incorrect.
    Incorrect information was detected in file record segment 2F338.
    corruption found.

    Record 2 of 2: Unneeded index entry in index "$I30" of directory "\ProgramData\USOShared\Logs\User <0xba,0x58acc>" ... corruption found.

    2 corruption records processed in 0.2 seconds.

    Windows has examined the list of previously identified potential issues and found problems.
    Please run chkdsk /scan to fully analyze the problems and queue them for repair.

    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Chkdsk" />
    <EventID Qualifiers="0">26228</EventID>
    <Level>4</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2020-06-26T19:53:26.696872400Z" />
    <EventRecordID>89399</EventRecordID>
    <Channel>Application</Channel>
    <Computer>FredLowedesktop</Computer>
    <Security />
    </System>
    <EventData>
    <Data>

    Checking file system on \Device\HarddiskVolume3
    Volume label is OS.

    Examining 2 corruption records ...

    Record 1 of 2: Corrupt File "\Windows\Installer\$PatchCache$\Managed\2992FA338500F7045BB0E91EC9A5C47B &lt;0x79,0x2f338&gt;" ... The segment number 0x2f349 in file 0x2f338 is incorrect.
    Incorrect information was detected in file record segment 2F338.
    corruption found.

    Record 2 of 2: Unneeded index entry in index "$I30" of directory "\ProgramData\USOShared\Logs\User &lt;0xba,0x58acc&gt;" ... corruption found.

    2 corruption records processed in 0.2 seconds.

    Windows has examined the list of previously identified potential issues and found problems.
    Please run chkdsk /scan to fully analyze the problems and queue them for repair.
    </Data>
    </EventData>
    </Event>
    Log Name: Application
    Source: Chkdsk
    Date: 6/26/2020 3:53:26 PM
    Event ID: 26228
    Task Category: None
    Level: Information
    Keywords: Classic
    User: N/A
    Computer: FredLowedesktop
    Description:
    Chkdsk was executed in verify mode on a volume snapshot.

    Checking file system on \Device\HarddiskVolume3
    Volume label is OS.

    Examining 2 corruption records ...

    Record 1 of 2: Corrupt File "\Windows\Installer\$PatchCache$\Managed\2992FA338500F7045BB0E91EC9A5C47B <0x79,0x2f338>" ... The segment number 0x2f349 in file 0x2f338 is incorrect.
    Incorrect information was detected in file record segment 2F338.
    corruption found.

    Record 2 of 2: Unneeded index entry in index "$I30" of directory "\ProgramData\USOShared\Logs\User <0xba,0x58acc>" ... corruption found.

    2 corruption records processed in 0.2 seconds.

    Windows has examined the list of previously identified potential issues and found problems.
    Please run chkdsk /scan to fully analyze the problems and queue them for repair.

    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Chkdsk" />
    <EventID Qualifiers="0">26228</EventID>
    <Level>4</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2020-06-26T19:53:26.696872400Z" />
    <EventRecordID>89399</EventRecordID>
    <Channel>Application</Channel>
    <Computer>FredLowedesktop</Computer>
    <Security />
    </System>
    <EventData>
    <Data>

    Checking file system on \Device\HarddiskVolume3
    Volume label is OS.

    Examining 2 corruption records ...

    Record 1 of 2: Corrupt File "\Windows\Installer\$PatchCache$\Managed\2992FA338500F7045BB0E91EC9A5C47B &lt;0x79,0x2f338&gt;" ... The segment number 0x2f349 in file 0x2f338 is incorrect.
    Incorrect information was detected in file record segment 2F338.
    corruption found.

    Record 2 of 2: Unneeded index entry in index "$I30" of directory "\ProgramData\USOShared\Logs\User &lt;0xba,0x58acc&gt;" ... corruption found.

    2 corruption records processed in 0.2 seconds.

    Windows has examined the list of previously identified potential issues and found problems.
    Please run chkdsk /scan to fully analyze the problems and queue them for repair.
    </Data>
    </EventData>
    </Event>
      My Computer


  4. Posts : 39,962
    windows 10 professional version 1607 build 14393.969 64 bit
       #14
      My Computer


  5. Posts : 55
    Windows 10 64 bit
    Thread Starter
       #15

    Norton said to run chkdsk for errors found on hard drive!-crystaldiskinfo_20200628134759.png
      My Computer


  6. Posts : 39,962
    windows 10 professional version 1607 build 14393.969 64 bit
       #16

    Run HD Sentinel: (free or trial edition)
    Hard Disk Sentinel - HDD health and temperature monitoring
    Hard Disk Sentinel - HDD health and temperature monitoring
    For each drive post images of these tabs into the thread:
    Overview tab
    Temperature
    SMART
    Disk performance



    Run Sea Tools for Windows
    long generic test
    Post an image of the test result into the thread
    SeaTools for Windows |
    Seagate

    How to use SeaTools for Windows | Seagate Support US


    Sea Tools can be ran overnight.
      My Computer


  7. Posts : 55
    Windows 10 64 bit
    Thread Starter
       #17

    I can't get Sea Tools to launch in Safe Mode. It launches in normal mode but not Safe Mode. I even went to the file location and cliked on the .exe file

    What can I do to get this to open in Safe Mode?
      My Computer


  8. Posts : 39,962
    windows 10 professional version 1607 build 14393.969 64 bit
       #18

    Sea Tools was supposed to be ran in normal boot.

    It was HD Tune to run in safe mode.
      My Computer


  9. Posts : 55
    Windows 10 64 bit
    Thread Starter
       #19

    image posted above of Sea Tools passing the hard drive.
    Attached Thumbnails Attached Thumbnails Norton said to run chkdsk for errors found on hard drive!-image.png  
    Last edited by FredricJLowe; 28 Jun 2020 at 19:03. Reason: deleting multiple images of same photo
      My Computer


  10. Posts : 1,867
    Windows 10 Pro 2004 20H1
       #20

    FredricJLowe said:
    Ran the chkdsk as recommended.
    I didn't receive any report after it finished
    Report can be seen in the Event Viewer in the Application logs, under the source Wininit.
      My Computer


 

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