Mega long boot up

Laptop will either, sit there with a blank screen for about 90 seconds before showing me the login screen, then logs in pretty quick. Or will get to the login screen pretty quick but then take a long time to actually log in.

Long black screen
20200603_140144.mp4 - Google Drive

Long log in

20200603_144720.mp4 - Google Drive

Was fine, starting up in a matter of seconds until I copied over my plex server media files, restarted it, it sat there with a black screen and the fans going for a few minutes so i held the power button down. Now, it takes forever to start up.

I've since uninstalled plex and deleted those files, not that the existence of files on the drive should have any affect on the boot up time....

How do I troubleshoot this? what is going on in between the HP logo and the spinning thing and it showing me the login screen? task manager tell me start up is 6seconds... (lies)


Win 10 2004

Most of the time seems to be in the bios before the spinning dots have you checked the hd for errors if its struggling to find it that would do, Is the hd a ssd?

Yep it's an SSD. I wouldn't have imagined it got errors in the less than a week I've had it so haven't done an sfc yet. i'll do one of those. anything you would recommend?

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sfc found no problems. tried booting in safe mode and it still took ages. Turned safe mode off and restarted, got to the login screen at a normal speed but then say spinning saying "Welcome" for about a minute, plus the fans are going mental even though it's not doing anything....

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I've rolled back to 1909 and that has fixed it for now, until it happens again.

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I have my boottrace file from before which I'd like to look at but I cannot get the boot phase graph to show up in WPA at all. I've set the profile to FullBoot but Boot Phases is not there

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I have turned on OS boot information and it seems to be spending all the time waiting for profsvc

Please update the specs in the "My Computer" section:

System Specs - Fill in at Ten Forums
In the left corner below in your post you find 'My System Specs'.
After clicking it you can find a link a little below that says 'Update your System Spec', click on this link to get to the page where you can fill in your system specs.
System Info - See Your System Specs - Windows 7 Help Forums

Include PSU. cooler, case, peripherals and anything attached to the computer by wired or wireless (mouse, keyboard, headset, printer, xbox, USB wireless network card, etc.)


Was the computer offered an upgrade or was it performed with an iso to upgrade to 2004?


https://docs.microsoft.com/en-us/win...004#381msgdesc
Windows 10 2004: We're already looking into these 10 issues, says Microsoft | ZDNet

zbook said:

Please update the specs in the "My Computer" section:

System Specs - Fill in at Ten Forums
In the left corner below in your post you find 'My System Specs'.
After clicking it you can find a link a little below that says 'Update your System Spec', click on this link to get to the page where you can fill in your system specs.
System Info - See Your System Specs - Windows 7 Help Forums

Include PSU. cooler, case, peripherals and anything attached to the computer by wired or wireless (mouse, keyboard, headset, printer, xbox, USB wireless network card, etc.)


Was the computer offered an upgrade or was it performed with an iso to upgrade to 2004?


https://docs.microsoft.com/en-us/win...004#381msgdesc
Windows 10 2004: We're already looking into these 10 issues, says Microsoft | ZDNet

It came with 1909 and I used the update assistant to upgrade.

zinou said:

Hi,
can you share your boot trace ?

I suspect the graphic card driver. Have you made an update of your driver ?

Google Drive: Sign-in




A bit more info , I spent hours on this last night, created a new user account and it booted up fine. I rolled back to 1909 then upgraded to 2004 again and it has been fine. ( I did have this issue on a previous one of these laptops on 1909 but didn't go to this level of troubleshooting, I didn't turn on the verbose logging or do a boot trace so I have no confirmation it was profsvc too but I imagine it was, as both times I had just un7zipped my plex metadata and media folders to move my library over to the new laptop (which i recall crashing now and when I did it previously) and I read in a few places that profsvc can hang when the temp folder has too many files in. I tried diskcleanup and that didn't fix it but i subsequently read that diskcleanup doesn't always clean everything. so that problem could entirely have been me filling that temp folder when unzipping 167,000 files.....

So, although i've "sort of" fixed it, if there's anything else in the boot trace that would back that up that would be great as I'm still deciding whether I'm going to accept this laptop and I'd like to know it won't happen again.

Thanks

Storage space is the new tool to use to clean files and it can run on auto