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AOL Gold Problem - Delayed Sign On
Not sure if this forum can provide solutions for an ISP issue, but here it is.
I use Windows 10 and AOL Gold.
Since early last March when I open AOL, there is a long delay. This usually occurs after my PC has been idle and I open AOL, but it will do it on occasion after I am on my PC.
After repeated attempts I finally was able to talk with a higher-level AOL tech. These are his remarks.
He claims my AOL is not properly closing when I sign off, and there are some programs running in the background when I try to sign on again. To that point, I turned off all of my startup programs and that did not help. The tech finally said my Windows is corrupted and I should reinstall Windows.
The other steps I have taken are:
Turned Off all of my antivirus software, reinstalled AOL, did sfc /scannow, Check Disc for errors, and did DISM.exe /Online /Cleanup-image /Restorehealth
So, is there a solution other than reinstalling Windows?
Thanks,
Jerry
5/31/20