1. Joined : Aug 2015
    Pace, Florida
    Posts : 74
    Microsoft Windows 10 Pro 64-bit 10240 Multiprocessor Free
       12 Aug 2015 #1

    Black Screen before signon and during shutdoqn

    My Windows 10 PC seems to be working OK but I notice that between the Windows 10 splash screen and the user sign on page there's a period of time when the screen simply goes black. The system does get to the sign on page but black screens freak me out a bit and I was wondering if anyone else was seeing this? If so, do you know the cause and how to fix it?

    Also when I log off I'm seeing the same thing. With Windows 10 when I shut down there's a brief period when the screen is simply black and I'm now having to rely on the sound of my machine turning off vs. the visual queues that I had under Windows 7. Again, anyone know what is causing this and how to fix it?
      My System SpecsSystem Spec

  2. Joined : Aug 2015
    Pace, Florida
    Posts : 74
    Microsoft Windows 10 Pro 64-bit 10240 Multiprocessor Free
       12 Aug 2015 #2

    Just a quick update...... I posted a similar thread on the Microsoft Community Forum and I got back a reply from a Microsoft Support Engineer who said "We're working on that". I guess I'm not the only one experiencing this issue.
      My System SpecsSystem Spec

  3. Joined : Sep 2014
    Posts : 92
    64-bit 10240 10 Pro
       12 Aug 2015 #3

    They have been working on that since day one. I am tired of seeing black screens after an update. I like to see what MS is doing to my machine.
      My System SpecsSystem Spec

  4. Joined : Aug 2015
    Pace, Florida
    Posts : 74
    Microsoft Windows 10 Pro 64-bit 10240 Multiprocessor Free
       14 Aug 2015 #4

    Over on the Tom's Hardware Forum it was suggested that this might be a video driver issue and it was suggested that I uninstall the AMD driver and reinstall it. That sounded like a good suggestion but AMD is no longer supporting this card and has not supported this card in some time. When they were supporting it I had issues with one of the more current drivers and had to back level to an earlier drive to make my PC work correctly. Right now I don't have a copy of the driver I have installed and the suggestion of removing the existing driver just fills me up with fear, uncertainty and doubt (aka FUD). I hope that someone out here on this forum finds a solution to this issue that doesn't involve removing the existing driver but If not then perhaps I'll buy a new card that is supported under Windows 10 but for now I'm even going to hold off on that purchase to insure that the manufacturers have time to make their Windows 10 drivers available.
      My System SpecsSystem Spec

  5. Joined : Aug 2015
    Posts : 3
    10 pro and 10 home
       25 Aug 2015 #5

    i have the same black screen on startup and on sleep wake up
      My System SpecsSystem Spec


Similar Threads
Thread Forum
Windows 10 black screen -before- login screen problem.
I upgraded a desktop computer from Windows 7 ultimate to Windows 10 and there seems to be an annoying black screen issue which happens before the login screen. After the Windows loading logo, the screen stays black for about 60-80 seconds (and...
General Support
Black screen on boot before login screen
Laptop: ​Gigabyte U2442 The issue is pretty much as stated in the title "​Black screen on boot before login screen". I've booted into safe mode and changed the startup up to diagnostic boot and it gets further. When in diagnostic mode it...
General Support
Computer boots to Black Screen with Cursor Before Lock Screen
I recently upgraded to Windows 10 from the taskbar on my desktop. The upgrade was successful and I was able to use my computer normally. Today, when I started my computer, a disk check was started. After a long time of being stuck at 10%, I force...
General Support
Guest Account - Active but Can't Switch to or See in Users and Signon
I am running Windows 10 Home. I the cmd window I run "net user guest /active:yes" and the command completes successfully. I run "net user" and it shows 4 accounts---my account, administrator, guest and default account. User folder has Guest...
User Accounts and Family Safety
Black screen before login screen
The black screen occurs before login screen. It happens randomly. I have to move the mouse (haven't tried pressing keyboard) and it will show the login screen and windows will continue normally. On my device driver it shows only 1 display adapter...
General Support
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 07:58.
Find Us
Twitter Facebook Google+

Windows 10 Forums