Long term charging issue

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  1. Posts : 858
    Windows 10 Home 64-bit
       #1

    Long term charging issue


    Shortly after taking delivery of my Tablet PC, 2-in-1, 5 years ago, it developed a glitch which I have managed to live with fairly well. It is now becoming more of a problem. In order to charge it I have had to restart or shutdown and re-boot. Only then does charging start. As I use it mainly as a small Laptop, almost permanently connected to the power source,this has not been much trouble, especially since I learned that keeping it connected does not harm the battery. I noticed that if I let the charge drop below around 50%, charging did not keep pace with battery drain when the machine is in use. Above the 50% level I could carry on using it while the charge continued to rise slowly back to 100%. Above 50% - 60% it was like filling an unplugged bath, with the the tap turned on sufficiently to more than enough compensate for the rate of drainage. Of course this depends on what apps were in use, but with 'normal' usage it was OK. Recently however, I find that this acceptable performance is diminishing. Even at 80% the battery would continue to drain. Sometimes I did not notice this until I got a low battery warning, resulting in a hasty abandonment of what I was working on, switching off and giving the PC a rest and re-charge before continuing work. The 'bath' is draining too quickly. It is because of this that I started another thread a short while ago about wanting a WP which automatically saves work in progress, which Word is supposed to do but wont on my machine. Google Docs has solved that issue.
    (Just at this point Edge crashed, not due to the battery which was over 50%, but for some other reason, so I shut down and let it re-charge to over 70%. After re-launch I have been able to use the helpful 'restart saved content' and continue where I left off )

    I presume the reason for the declining performance is battery wear, not unexpected after 5 years of almost constant use? However, a couple of apps report wear to still be 0%. On the other hand Nirsoft Battery Info, which I use to monitor the dropping charge level, reports wear as 165.7%, with cycles at 42,116. Can someone interpret these figures for me? The battery is almost impossible to replace in this sealed device and would require soldering.

    An added issue is that I the shutdown PC to have is coming back on overnight. So I have it charged to 100% at the end of the day when I switch it on in the morning the battery has often dropped to around 50%, so avoid rapid drain I may have to restart before using it to get it charging again.

    At present these are only fairly minor annoyances, but I guess it will only get worse. I have good reason to believe it is a software, not a hardware issue, which I had hoped numerous updates might cure.
      My Computer


  2. Posts : 14,022
    Win10 Pro and Home, Win11 Pro and Home, Win7, Linux Mint
       #2

    Sounds like you've gotten good service from it. The simplest thing I can say is that I've never seen a battery for Notebooks/Laptops carry any warranty beyond a year. I have more than a few older Notebooks and most have some battery use available but a few never more than about 2 hours running time, okay for me but since I don't have any money in these rehabbed machines I just keep them around as still too good to go to landfill. There will come a time specific batteries will no longer be available. I have given a few to families that had a need for home schooling but they are not used as portables.
      My Computers


  3. Posts : 16,950
    Windows 10 Home x64 Version 22H2 Build 19045.4170
       #3

    clayto,

    Read my next post before this one in order to save yourself some time.

    Please run this but using a convenient folder of your own in place of my D:\Desktop
    Code:
    powercfg /batteryreport /output D:\Desktop\battery_report.html /Duration 1
    and post these two results from under the heading Installed batteries
    • Design capacity
    • Full charge capacity

    It is the comparison of these two results that indicates how worn out your battery is.

    If batteryreport fails to run [which it can do on some older computers], you can use these two commands in an Admin command window to get an energy report instead but there is much more dross to wade through to find the two important parameters.
    - Again, use a folder of your own in place of D:\Desktop
    - The point of the CD command is to change working folders so that the report is saved somewhere convenient.
    Code:
    CD /D D:\Desktop
    PowerCfg -energy -duration 0 -output EnergyReport.html

    Notes
    1 I have never used any third-party utilities for this measurement. I do not know what your NirSoft result means.
    2 Do not waste a single breath on 'cycle count'. On the basis of experience with my own computers & numerous threads in TenForums I have concluded that this factor is meaningless [it certainly does not mean the equivalent number of charge-discharge cycles].

    Denis
    Last edited by Try3; 08 May 2020 at 12:20.
      My Computer


  4. Posts : 16,950
    Windows 10 Home x64 Version 22H2 Build 19045.4170
       #4

    clayto,

    I have just tried NirSoft BatteryInfoView myself for the first time.

    1 The entry BatteryHealth gives the comparison I asked about so you can just tell me what that is instead of running the PowerCfg utility.
    2 I have no idea at all what Current capacity (in %) is supposed to mean whilst plugged in [it is the inverse of the BatteryHealth entry]. Whilst running on battery power, it is the value of current charge to the maximum charge that the battery is currently thought to be capable of [the same value that Windows displays in the Taskbar Notification area for battery charge].
    3 The Current Capacity Value entry is meaningless when plugged in.
    4 The Number of charge/discharge cycles entry is meaningless.

    Denis
    Last edited by Try3; 08 May 2020 at 12:35.
      My Computer


  5. Posts : 2,734
    Windows 10
       #5

    Interpretation is virtually impossible with a lot of inaccurate indicators.
    The basic fact is battery capacity reduces over time. It should recalibrate now and again such that whatever that capacity actually is, is represented by 100% charge, so that warning at 10%, Sleep at 5% would work properly.

    On my Laptop Windows 10(batteryreport), and CPUID HWMonitor say that battery capacity is 70% (30% wear) however that has stuck for several years and cannot be true, prior to that was roughly -8% to -10% per year.

    The Laptops manufacturers Health Monitor application bar indicator says roughly 30% capacity which is much more realistic after 6 years, and matches by use as far as you can tell.

    "However, a couple of apps report wear to still be 0%", commonsense tells you that just cannot be true.
    "On the other hand Nirsoft Battery Info, which I use to monitor the dropping charge level, reports wear as 165.7%"
    Again just cannot be true, it is dead after 100%.

    As you say this is a software issue, that includes Windows 10 batteryreport.
      My Computer


  6. Posts : 858
    Windows 10 Home 64-bit
    Thread Starter
       #6

    Thanks for the responses and info. The report given by Nirsoft is
    Design Capacity 4,300 mwh
    Full Charge Capacity 5,701mwh
    The charge at the moment is reported to be 80% and has remained stable at that figure since I booted about 45 minutes ago
    I will do the Windows battery report tomorrow. I have done it a couple of times in the past and know that it displays quite a lot of info. My problem has been that I have not know the significance of much of it much of it. The figures I give above look odd to me as I would not expect Full Charge Capacity to be greater than Design Capacity but that is most probably just my limited understanding.

    - - - Updated - - -

    I thought I had replied, with the basics of the Report, but it seems not to have appeared, so here it is:

    Design Capacity 4,300 Full Charge Capacity 7,127 In the past week 'Capacity' has increased from 6, 859 to 7, 127 which to me seems counter-intuitive so an explanation would be welcome. Apart from this I see nothing else to indicate battery wear.

    - - - Updated - - -

    I don,t know how my report came to be tacked on to the end of my previous post.

    - - - Updated - - -

    CPUID also reports zero battery wear.

    - - - Updated - - -

    CPUID also reports zero battery wear.
      My Computer


  7. Posts : 16,950
    Windows 10 Home x64 Version 22H2 Build 19045.4170
       #7

    I also have a computer [a Chuwi tablet-with-keyboard] that reports its battery Full Charge Capacity being greater than its Design Capacity. My conclusion is that the designer / production engineer fiddled things and that I can therefore not rely on any data about the battery.

    You seem to be in the same boat.

    Unless you have kept the computer on AC power for the whole time, your battery will have worn out to some extent.
    Even if you have kept the computer on AC power for the whole time, your battery may have worn out to some extent anyway [my own battery records vary from year to year and I cannot pin down a reliable result for this case].

    I do not think that you are shutting your computer down at night. Your description matches hibernation / sleep rather than shutdown.
    - A computer that has been shutdown has no mechanism except the power button for being turned on.
    - You can investigate shutdown / sleep / hibernate records using Event viewer.
    - As an initial step, check Control panel, Security & maintenance, Maintenance, Automatic maintenance - Change maintenance settings, clear the checkbox for Allow scheduled maintenance to wake my computer at the scheduled time.

    I do not have any well-thought-through advice for you, only generalisations.

    - Your description of your computer's power behaviour does sound to me like an insufficient power supply so I think it worth checking, if possible, that your power source [including the cable] is working correctly. My own tablet's one produces over 3Amps output current and the maker says that anything less than would mean that it could run the computer but would not charge at the same time. You report your charging current as 2 Amps; is that from your specs?
    - I've seen threads in which people have said they solved some power/battery problems by removing the Device manager, Battery entries then letting Windows re-detect and reinstall them. The implication being that they must have had drivers that had become corrupted. Before adopting such a solution yourself, I'd suggest searching the forum for battery problems to see if there is any comparison between their cases and yours.
    Removing drivers for less well-supported computer brands such as ours is more tense than it is for mainstream ones. I understand that Cube support is very limited but, again, I'm just going by what I've read. [Chuwi support is shameful, they cannot even get their hardware list right]
    - Perhaps you should get an external powerbank. I have one that can keep my tablet going for as long as its own battery can. Powerbanks come in all sizes [and weights]. I got, for example only, www.amazon.co.uk/12000mah-External-Portable-Powerful-Flashlight/dp/B01ECRJWVE and I am happy with it. It is light enough to put in my pocket when I'm on the train so I can just keep the powerbank plugged in to the computer if I use it en route.
    - You could play around with the Power plan battery settings to see if you can find a critical battery level that is high enough to ensure you can reach hibernation when your battery starts sulking. But, from your description, you are too far gone for this to be any real use.

    Denis
      My Computer


  8. Posts : 6,343
    Windows 11 Pro - Windows 7 HP - Lubuntu
       #8

    A Li-ion cell battery has a nominal voltage around 3.7 VDC. This voltage remains almost the same until it reaches end of charge and then it drops fast.
    Batteries are charged with a current set point with a voltage feedback trigger.
    When you plug in the charger, voltage jumps (almost instantly) from default (3.7) and begins to increase too fully charge at 4.2VDC when the charger is shut ed down to prevent damage to the battery.
    At full charge, when you begin to use, voltage drops very fast to default and also rises very fast to fully charge 4.2VDC (if the battery is charged) when charger is connected.
    Old batteries work the same way (same voltages) The only difference is the time it takes to discharge (fast) and charge (slow).
    Lithium-ion battery - Wikipedia

    I would say that is time to replace the battery. Defective battery can damage the internal charger and then the only solution is to replace the MoBo.
    Last edited by Megahertz; 13 May 2020 at 17:14.
      My Computers


  9. Posts : 22
    WIndows 10 Home
       #9

    Try3 said:
    clayto,

    Read my next post before this one in order to save yourself some time.

    Please run this but using a convenient folder of your own in place of my D:\Desktop
    Code:
    powercfg /batteryreport /output D:\Desktop\battery_report.html /Duration 1
    and post these two results from under the heading Installed batteries
    • Design capacity
    • Full charge capacity

    It is the comparison of these two results that indicates how worn out your battery is.
    Denis

    Not to take over this thread, but thanks for the command for the battery report. My battery is 7 years old, this confirms the poor performance lately!
    Long term charging issue-capture1batt.jpg
      My Computer


  10. Posts : 16,950
    Windows 10 Home x64 Version 22H2 Build 19045.4170
       #10

    Dick,

    Your diagram makes sense for an old battery. {Cycle count is, as always, meaningless.}

    Personally, I always work on the basis that a battery replacement should be considered once the Full charge capacity drops below 50% of the Design capacity.
    - There is no law that forces the battery to degrade nicely.
    - For all anybody knows, your battery might simply continue to be less & less useful over time until you finally get fed up with it.
    - For all anybody knows, your battery might be degrading in a manner that creates localised hotspots during charging i.e. the battery might be a fire risk.
    Personally, I'd remove that battery now [even if I was not going to get a replacement for some time].

    All the best,
    Denis
      My Computer


 

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