New Computer/New Monitor/Fast Internet - System Totally Unresponsive

Hi all -

This is in reference to my 2nd System:

• ASUS FX504GM-ES74
  
  • i7-8750H CPU @2.20GHz CPU
  • Nvidia GeForce GTX 1060 graphics card
  • 16GB RAM,
  • Windows Home 1909
  
  
• Samsung C43J890DKN ( 43" Curved) monitor
• Download speed anywhere between 35-75 Mbps. (AT&T)

My system is completely unresponsive - it hangs frequently, especially when using the file manager. I primarily support rescue groups - WordPress website, Photoshop, social media support, etc.

To the best of my knowledge my drivers are up to date and I defrag on a regular basis. Every app runs incredibly slowly and every so often I get the BSOD. I use DropBox and have shares to many other accounts as I support a lot of groups but my files aren't changing constantly. I'm mostly working in Chrome or Firefox - even they hang most of the time.

Please, please advise. Thanks in advance!

The one thing you dont tell us is the hard drive is it SSD or spinner?

Hi Samuria -

Thanks so much for looking at my post.

if you look under My Computer it's the 2nd system - the ASUS

Drives: SSD 256 GB PCIe NVMe HDD 1TB

The O/S is on the SSD and my data on the HDD - Thanks again!

- - - Updated - - -

Hi Jaycee -

Thanks for your advice. I believe in a Win 10 problem, not a HW problem. Should that be the case there would be nothing to prevent this from happening with a new system. Also - it's been a steady deterioration in performance - it's too late to return it.

And I'm really hoping to not have to rebuild it although I do have a lot of spare time these days!

Thanks for looking at my post!

An in place upgrade repair might be the simplest answer:

Repair Install Windows 10 with an In-place Upgrade

Hi Thomas -

Thanks for helping me.

Here are my scannow & DISM results. Rebooting now.



- - - Updated - - -

So far so good! The system seems noticeably faster and has not hung for the last 10 minutes. I will keep the post open for the day and report back later.

Thank you everyone for your support!

penTechCoach said:

Hi Thomas -

Thanks for helping me.

Here are my scannow & DISM results. Rebooting now.



- - - Updated - - -

So far so good! The system seems noticeably faster and has not hung for the last 10 minutes. I will keep the post open for the day and report back later.

Thank you everyone for your support!

So it found some corrupted files. Better run a check disk to see if it has no issues.
Open a CMD window as administrator and type:
chkdsk c: /f
It will say the drive is in use and if you want to schedule to next start = Yes
Restart