scrolling bad

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  1. pedsto
    Posts : 32
    windows 10
       New #1

    scrolling bad


    New event. When placing cursor over a list or row of columns, even the volume bar scrolling is automatic and proceeds to one end of the series and stops. The scrolling also stops when I move the cursor away from the list but am unable to select anything in the list. Not all the possible lists are effected. Other sites have recommended mouse/kb fixes. Have tried all those but the phenomena persists. Have not had any known updates recently and don't have a restore point to try. Any other suggestions? W10Pro 1903
      My Computers
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  3. dalchina
    Posts : 42,988
    Win 10 Pro (22H2) (2nd PC is 22H2)
       New #2

    Hi, you have a laptop - does this happen with no external mouse connected - i.e. just using the touchpad?

    Conversely, if you disable the touchpad, do you see the same effect using an external mouse?
    (You could disable this in Safe Mode if you have difficulty)

    When did this start happening?
    When was your last Windows update? (I know you say you haven't had one recently).

    Have a look at your driver updates too - Update History at the bottom. Anything recent there?
      My Computers
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  4. Try3
    Posts : 16,949
    Windows 10 Home x64 Version 22H2 Build 19045.4170
       New #3

    This sounds a bit like
    Settings
    Ease of access
    Interaction, Mouse
    Change other mouse options
    Scroll inactive windows when I hover over them

    Denis
      My Computer
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  6. pedsto
    Posts : 32
    windows 10
    Thread Starter
       New #4

    Scrolling issue


    Desktop not laptop. Started three days ago. Last win update 4/15/2020. Hard to get, update list is one effected. Last drivers 10/2019. New: Was replying to a msg, whole body of msg i was replying to moved all the way to the left.. But previously a reply worked okay.

    - - - Updated - - -

    Interesting. Tried to reply to several other msgs and no anomalys encountered. Only difference was erractic msg had pictures attached.
      My Computers
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  7. Try3
    Posts : 16,949
    Windows 10 Home x64 Version 22H2 Build 19045.4170
       New #5

    What type of "msg" using which application[s]?

    Denis
      My Computer
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  8. pedsto
    Posts : 32
    windows 10
    Thread Starter
       New #6

    Thunderbird mail program
      My Computers
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  9. dalchina
    Posts : 42,988
    Win 10 Pro (22H2) (2nd PC is 22H2)
       New #7

    pedsto said:
    Desktop not laptop. Started three days ago. Last win update 4/15/2020. Hard to get, update list is one effected. Last drivers 10/2019. New: Was replying to a msg, whole body of msg i was replying to moved all the way to the left.. But previously a reply worked okay.

    - - - Updated - - -

    Interesting. Tried to reply to several other msgs and no anomalys encountered. Only difference was erractic msg had pictures attached.
    You first post was unhelpfully misleading. You give (minimal) specs stating a laptop and describe the problem without stating you're talking about a different machine, and no apology. Good luck.

    And 'scroll inactive windows', whilst widely cited with respect to your smptom, shouldn't have any adverse effect in a properly functioning system.
      My Computers
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  10. pedsto
    Posts : 32
    windows 10
    Thread Starter
       New #8

    What in my original post made you think I was talking about a laptop? I didn't mention the presence of a touchpad.
      My Computers
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  12. Winuser
    Posts : 7,128
    Windows 10 Pro Insider
       New #9

    pedsto said:
    What in my original post made you think I was talking about a laptop? I didn't mention the presence of a touchpad.
    You didn't mention it but under My Computer you list that you have a laptop. When asking for help it helps us to know as much info as possible to help locate and solve your problem.
      My Computers
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  13. pedsto
    Posts : 32
    windows 10
    Thread Starter
       New #10

    where's My Computer?
      My Computers
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