Windows 10 File Explorer Not Responding

jetsd · 05 Apr 2020

I have a Lenovo Yoga 730. I have OneDrive which is working well but File Explorer keeps “not responding” every time I try to move or copy files, sometimes even opening a file.

I also tried the steps on your page Windows Resource Protection found corrupt files but was ...) including scanhealth and restorehealth but now I get a message "Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item." when I try to open File Explorer Options (I was previously able to).

I'm still having the "not responding" issue.

dalchina · 05 Apr 2020

Welcome to tenforums.

Please start with basics:
a. Check your disk. Try HDTune v2.55 portable which you can run from a flash drive. Health and Error Scan tabs
https://www.softpedia.com/get/PORTAB...-HD-Tune.shtml
b. If ok, from an admin command or Powershell prompt run
chkdsk c: /scan

I also tried the steps on your page Windows Resource Protection found corrupt files but was ...) including scanhealth and restorehealth

When you ran these, did they succeed, or do you mean they failed?

Post screenshots of the results.
To post a screenshot use the icon above your post with tooltip Insert Image or see the approproiate tutorial.

The forum prompted you to specify your Windows build. Please could you do so. Thanks.

History: for how long has this been happening? Did it suddenly start, or was there progressive degradation? Or did some event trigger this?

FreeBooter · 05 Apr 2020

Code:

DISM /Online /Cleanup-Image /RestoreHealth

The above command will not work if Windows Update service not working correctly. You will be prompted to use /source parameter to specify the location of the files that are require to restore the damage or missing files.

The Install.wim is the source of where these corrupted or missing files located.
The Windows Imaging Format (WIM) is a file-based disk image format. It was developed by Microsoft to help deploy Windows Vista and subsequent versions of Windows operating system family.
The following command can be executed to extract corrupted or missing Windows Component Store files.

Code:

DISM  /Online  /Cleanup-Image   /RestoreHealth     /Source:WIM:X:\Sources\Install.wim:1    /LimitAccess

Replace the X:\Sources folder path with a folder path where Install.wim image file is stored.
The /LimitAcess parameter tells DISM utility to not to use Windows Update service to retrieve corrupted or missing files.
The /Index parameter tells DISM utility to retrieve the corrupted or missing files from which edition of Windows OS. The Install.wim file can contain more than one edition of the Windows OS. You can execute following command to found out index number of your Windows OS edition that you want to repair.

Code:

Dism  /Get-WimInfo  /Wimfile:"L:\sources\install.wim"

Replace the L:\sources with directory path where Install.wim stored. As you can see there is two editions of Windows 10 and all have index number.