Dism.exe /online /cleanup-image /restorehealth stuck


  1. Cristopher
    Posts : 17
    Windows 10 Home Single Language Version 1909 - OS build 18363.720
       New #1

    Dism.exe /online /cleanup-image /restorehealth stuck


    Hi. I've been having problems deleting / modifying files for example in the Program files folder. It wouldn't let me modify / delete them even though I'm definitely using an Administrator account. For certain files it would say "You must have Read Permission to view the properties of this object".

    Doing a bit of research, I read that running the Dism commands may be a solution so I tried it. I ran Dism.exe /online /cleanup-image /scanhealth and it completed ("The component store is repairable"), but Dism.exe /online /cleanup-image /restorehealth has been stuck at 83.9% for more than 10 hours now. Is it normal? If not, is there any way to know why it's stuck and what should I do?

    Thanks
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  3. zbook
    Posts : 41,474
    windows 10 professional version 1607 build 14393.969 64 bit
       New #2

    To troubleshoot the restorhealth command result you can view:
    C:\windows\logs\dism\dism.log

    To fix component store corruption you can perform an in place upgrade repair:
    Repair Install Windows 10 with an In-place Upgrade
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  4. Cristopher
    Posts : 17
    Windows 10 Home Single Language Version 1909 - OS build 18363.720
    Thread Starter
       New #3

    Thanks, but I ended up using Tweaking.com - Windows Repairs. Solved the problem.
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  6. zbook
    Posts : 41,474
    windows 10 professional version 1607 build 14393.969 64 bit
       New #4

    Tweaking.com like other troubleshooting steps has its success and failure rates as well as pitfalls.

    I'm glad that you found a fix.

    The in place upgrade repair is commonly used to fix restorehealth and scannow problems.
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  7. Brink
    Posts : 68,966
    64-bit Windows 11 Pro for Workstations
       New #5

    Hello Christopher,

    Is this for an Insider build of Windows 10?

    There's currently a known issue below listed for the latest 19582.1001 build, but has been an issue for a while now.

    We’re looking into reports where, when running corruption repair (DISM), the process will stop at 84.9%
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  8. Cristopher
    Posts : 17
    Windows 10 Home Single Language Version 1909 - OS build 18363.720
    Thread Starter
       New #6

    Hello Brink,

    No, I actually had this problem in version 1809, before I updated. Maybe just a coincidence?
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