Scans and driver updates hanging

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  1. XxSwiftyxX's Avatar
    Posts : 34
    Windows 10 Pro
       #1

    Scans and driver updates hanging


    Starting yesterday morning roughly my computer has gone on the fritz for whatever reason, I am uncertain what is happening but it started with my Intel network adapter not working, Intel I219-V it no longer has a connection and I have been fighting with it to troubleshoot. My wifi adapter works fine so I know that I have eliminated it being my internet.

    So I moved onto trying to uninstall and reinstalling the driver through the manufacturers website Intel, installer hangs and refuses to finish if I hit close it asks if I want to cancel the installer. No progress is made, I have tried scanning the hard drives for any issues and it also hangs and has no progress, device manager is currently stuck on scanning for plug and play compliant devices. Other programs like AVG disk doctor also hang and make 0 progress in scanning, defragging the harddrives also hangs and makes no progress.

    I currently have 3 applications that refuse to close or make any progress.
    I need help because I am absolutely stumped for the first time in awhile..
    Windows Version 1909
      My Computers

  2. dalchina's Avatar
    Posts : 29,875
    Win 10 Pro (1903)
       #2

    Hi, if you look at your Update History did you receive an update in the period of interest?

    Try downloading and installing
    Hard Disk Sentinel (incl SSDs) trial - best instant disk commentary right on its GUI.
    Post a screenshot

    Or (2nd best) as you may have disk problems try this portable (can run from flash drive) program to check your disk:
    Download Portable HD Tune 2.55
    - Health and Error scan tabs- and post a screenshot

    Failing the above you might try booting your PC from a live boot disk and checking your disk from that. Eg. Kyhi's live boot disk.

    Do you routinely use disk imaging as so often recommended here?

    If your physical disk checks out, then run from an admin command or Powershell prompt
    chkdsk c: /scan
    and post the summary result.
      My Computers

  3. XxSwiftyxX's Avatar
    Posts : 34
    Windows 10 Pro
    Thread Starter
       #3

    dalchina said:
    Hi, if you look at your Update History did you receive an update in the period of interest?

    Try downloading and installing
    Hard Disk Sentinel (incl SSDs) trial - best instant disk commentary right on its GUI.
    Post a screenshot

    Or (2nd best) as you may have disk problems try this portable (can run from flash drive) program to check your disk:
    Download Portable HD Tune 2.55
    - Health and Error scan tabs- and post a screenshot

    Failing the above you might try booting your PC from a live boot disk and checking your disk from that. Eg. Kyhi's live boot disk.

    Do you routinely use disk imaging as so often recommended here?

    If your physical disk checks out, then run from an admin command or Powershell prompt
    chkdsk c: /scan
    and post the summary result.
    Scans and driver updates hanging-7.png

    Appears one of my hard drives is not doing so well according to this test...
      My Computers

  4. dalchina's Avatar
    Posts : 29,875
    Win 10 Pro (1903)
       #4

    Indeed. Hope you have a disk image or appropriate backups. Sadly intensive care won't help here.

    You can help to protect yourself with early warnings by running e.g. Crystal Diskinfo and setting alerts vs thresholds so you get early warning of degradation.

    Further, the very act of disk imaging means each time the integrity of the whole used area of partitions imaged is checked (i.e. not the whole disk).
      My Computers

  5. XxSwiftyxX's Avatar
    Posts : 34
    Windows 10 Pro
    Thread Starter
       #5

    dalchina said:
    Indeed. Hope you have a disk image or appropriate backups. Sadly intensive care won't help here.

    You can help to protect yourself with early warnings by running e.g. Crystal Diskinfo and setting alerts vs thresholds so you get early warning of degradation.

    Further, the very act of disk imaging means each time the integrity of the whole used area of partitions imaged is checked (i.e. not the whole disk).
    I've been able to save the data I am required, its not a main drive more or less for data and games that I play.
    Should I remove it from the system after I've finished or?
      My Computers

  6. dalchina's Avatar
    Posts : 29,875
    Win 10 Pro (1903)
       #6

    Yes, replace it.
      My Computers

  7. XxSwiftyxX's Avatar
    Posts : 34
    Windows 10 Pro
    Thread Starter
       #7

    dalchina said:
    Yes, replace it.
    Even with the hard drive removed I'm still experiencing issues, my main drives I use hold the drivers and OS. But things are still buggered up.
      My Computers

  8. dalchina's Avatar
    Posts : 29,875
    Win 10 Pro (1903)
       #8

    Ok, fortunately it wasn't your system drive. Have you run
    chkdsk c: /scan
    as I posted above? Or was this what you meant here:
    I have tried scanning the hard drives for any issues and it also hangs
    And again, as posted, Update History?
      My Computers

  9. XxSwiftyxX's Avatar
    Posts : 34
    Windows 10 Pro
    Thread Starter
       #9

    dalchina said:
    Ok, fortunately it wasn't your system drive. Have you run
    chkdsk c: /scan
    as I posted above? Or was this what you meant here:


    And again, as posted, Update History?
    Chkdsk scan came back with 0 issues,
    Windows updates I recently did tonight because I thought it was the issue initially the last update before I did these was Feb 28th with a Windows Defender update KB4052623

    I noticed probably on the 8th of March that things started to get a little wonky with my system but there aren't any major updates that happened then nor any major changes.
      My Computers

  10. dalchina's Avatar
    Posts : 29,875
    Win 10 Pro (1903)
       #10

    Thanks. I asked for details of your Update History. This update
    KB4535996 CU Win 10 v1903 build 18362.693 and v1909 build 18363.693

    has been reported as causing some people problems.
    https://www.windowslatest.com/2020/0...-10-kb4535996/

    Otherwise, please run
    SFC /SCANNOW
    from an admin command or Powershell prompt and report the summary result.
      My Computers


 
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