Laptop shutting down on its own


  1. Posts : 70
    Windows 10 Home,64-bit, Version 21H1, Build 19043.1023
       #1

    Laptop shutting down on its own


    I use an ASUS laptop with AMD A8 4500M APU with Radeon HD graphics 1.9 GHz. It has 4 GB RAM. It is about 6yrs old. Last year it was getting overheated and switching off on its own. So I got it repaired and it is working fine. I have Malawarebytes Free Version 4.0.4.49. I have also installed CPUID HW Monitor. I have noted the Core temperatures at start up 88-90 C. I normally end a session by "Hibernate". On resuming later sometime the PIN writing window does not show up on the lock screen and I have to shut down by pressing the Power button and resume again by pressing it. Last night while playing "Microsoft Solitaire Collection" game, the laptop suddenly shut down on its own. This happened twice after a gap of about 30 mins. I have checked the Core temperatures while playing & they are 95-96 C. I'll be thankful for suggestions to overcome this problem.
      My Computer

  2. FreeBooter's Avatar
    Posts : 4,089
    Windows 10 Pro 64-bit
       #2

    If you can disassemble the laptop and clean all dust and dirt from CPU, Fan and other components. You should also clean and apply new thermal paste to CPU.
      My Computer

  3. Steve C's Avatar
    Posts : 6,696
    Windows 10 Pro 64 bit
       #3

    You will be surprised how must dust is inside. I use a PC tray when using a laptop on my lap to allow space for air to circulate to the vents.
      My Computers

  4. dalchina's Avatar
    Posts : 31,930
    Win 10 Pro (1903)
       #4

    normally end a session by "Hibernate". On resuming later sometime the PIN writing window does not show up on the lock screen and I have to shut down by pressing the Power button and resume again by pressing it.
    As a matter of routine, run a disk check.
    Hard Disk Sentinel (trial) is excellent: HD Tune (free) Health and error scan tabs.

    Also run a RAM check. Tutorials available.
      My Computers


  5. Posts : 70
    Windows 10 Home,64-bit, Version 21H1, Build 19043.1023
    Thread Starter
       #5

    dalchina said:
    As a matter of routine, run a disk check.
    Hard Disk Sentinel (trial) is excellent: HD Tune (free) Health and error scan tabs.

    Also run a RAM check. Tutorials available.
    Thanks dalchina.
      My Computer


 

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