New
#1
Laptop Moving So Slow It Makes a Glacier Appear Fast
Friend has a Toshiba Satellite that was upgraded from 7 to 10 a few years. He tells me that everything had been great until we switched from Daylight Savings to Eastern Standard Time. ??? I Know - Didn't make sense to me either. Says he had to pull the plug and remove the battery to to get it to shut off and that turning it back on only gave him a black screen.
But now that he's at least got it back to the point where it boots and he can log in he gives it to me to see what I can do about the speed.
I've disabled all the Toshiba bloatware, set it to boot into safe mode with networking, run chkdsk /r twice and sfc scannow. I can't find that there's anything wrong with it. I downloaded AdwCleaner onto a thumb drive (it was still downloading on the problem laptop after 2 hours), but it didn't find anything of substance.
I used a disk and went into Troubleshooting and tried a Reset (with keeping all his personal files). After 2 hours it was still at 0%, so I ended the task. When I went into Restore with the disk, he had only 2 restore points, the newest one being Oct 20th. It's been showing me that it is restoring the computer now for 4.5 hours, and I'm going to bed - it's 2:45AM here..