Sluggish laptop -- any suggestions?

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  1. Posts : 136
    Windows 10 Pro
    Thread Starter
       #91

    Nah. I don't need the Radeon and I have better things to do than to try to find a working driver.

    I'll let this run for a week or two and see how it does for stability, crashes, BSODs, etc. It is definitely better -- I haven't gotten a corrupted BIOS in quite a while, and the recent BSOD after installing drivers is the only one I've had in about 10 days. I had one "hung while sleeping" this week.
      My Computer


  2. Posts : 136
    Windows 10 Pro
    Thread Starter
       #92

    Damn. Other than the BSOD after I installed the Radeon driver, I haven't had a problem for 10 days. I thought maybe we'd fixed it.

    And this morning it was hung. **sigh** At least it doesn't seem to do it quite as often as before...
      My Computer


  3. Posts : 39,953
    windows 10 professional version 1607 build 14393.969 64 bit
       #93

    There will always be new software, updates, browsers, etc. that can cause hangs.
    You can use the reliability control panel to regularly monitor them:

    Reliability Monitor is the Best Windows Troubleshooting Tool You Aren’t Using
      My Computer


  4. Posts : 136
    Windows 10 Pro
    Thread Starter
       #94

    Hm. Yesterday and today I got dozens of errors for dwm.exe and Desktop Window Manager -- stopped responding, stopped working, etc.

    Last night at 10:06pm I got a "Hardware error" -- but that didn't kill the system. I continued to get dwm.exe errors until 10:43am this morning, which is about when I noticed the system was hung & rebooted it. No dwm.exe errors after reboot.

    Sluggish laptop -- any suggestions?-image.png

    I googled for the LiveKernelEvent but didn't find anything useful.
      My Computer


  5. Posts : 39,953
    windows 10 professional version 1607 build 14393.969 64 bit
       #95

    That indicated video problems.
    Not enough to cause BSODs.


    Upload a new V2.
      My Computer


  6. Posts : 136
    Windows 10 Pro
    Thread Starter
       #96

    Attached
    Sluggish laptop -- any suggestions? Attached Files
      My Computer


  7. Posts : 39,953
    windows 10 professional version 1607 build 14393.969 64 bit
       #97

    The last BSOD was 11/19.

    The last Kernel dump was 11/29.

    The last crash, or unexpected shutdown or restart were 11/30 and 11/20 (these are seen during manual power off, BSOD, malfunctioning hardware, etc.)


    Code:
    Radeon RX Vega M GL Graphics	PCI\VEN_1002&DEV_694E&SUBSYS_83BB103C&REV_C0\4&24C842DC&0&0008	This device is disabled.

    Open a support ticket for VBox.



    Choose one of the temperature monitoring software applications: Speecy, HW monitor, Speed fan:
    Speccy - Free Download - Piriform: Speccy - System Information - Free
    Download Speccy | Find your computer specs, free!
    Download Speccy | Find your computer specs, free!
    HWMONITOR | Softwares | CPUID: HWMONITOR | Softwares | CPUID
    HWMONITOR | Softwares | CPUID
    SpeedFan - Access temperature sensor in your computer: SpeedFan - Access temperature sensor in your computer
    SpeedFan - Access temperature sensor in your computer


    Run Prime95 - Stress Test Your CPU
    Prime95 - Stress Test Your CPU Windows 10 Performance Maintenance Tutorials
    Prime95 - Stress Test Your CPU
    24a) Record the maximum temperature and post the maximum temperature into the thread
    24b) Record test duration and post the uninterrupted test duration into the thread
    24c) Aim for testing > 3 hrs and abort testing as needed for freezing, temperature changes (see link)
    24d) Use the Microsoft snipping tool to post images into the thread.
    Take Screenshot in Windows 10 Windows 10 General Tips Tutorials
    Take Screenshot in Windows 10


    Run FurMark - GPU Stress Test Windows 10 Performance Maintenance Tutorials
    FurMark - GPU Stress Test Windows 10 Performance Maintenance Tutorials:
    FurMark - GPU Stress Test
    Please make note of the importance of temperature monitoring and aborting the test in the GPU link.
    a) Record the maximum temperature and post the maximum temperature into the thread.
    b) Record the test duration and post the uninterrupted test duration into the thread.
    c) Aim for testing 1 hour.
    d) Use the Microsoft snipping tool to post images into the thread.
    Take Screenshot in Windows 10 Windows 10 General Tips Tutorials
    Take Screenshot in Windows 10







    Code:
    Event[9246]:
      Log Name: System
      Source: VBoxNetLwf
      Date: 2019-11-30T10:43:16.828
      Event ID: 12
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: SPECTRE
      Description: 
    The driver detected an internal driver error on \Device\VBoxNetLwf.

    Code:
    Event[8013]:
      Log Name: System
      Source: VBoxNetLwf
      Date: 2019-11-23T08:14:24.328
      Event ID: 12
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: SPECTRE
      Description: 
    The driver detected an internal driver error on \Device\VBoxNetLwf.
      My Computer


  8. Posts : 136
    Windows 10 Pro
    Thread Starter
       #98

    zbook said:
    The last BSOD was 11/19.
    The last Kernel dump was 11/29.
    The BSOD was probably when I updated the Radeon driver. I've disabled it now.
    The kernel dump was probably when I got the Hardware Error last night. The dwm.exe errors started soon after that, and continued until I rebooted this morning.
    Open a support ticket for VBox.
    And say what? Does the V2 report finger VBox as the crash culprit? Should I just send them the error reports from the V2?
      My Computer


  9. Posts : 39,953
    windows 10 professional version 1607 build 14393.969 64 bit
       #99

    For Vbox more information is needed on:

    Code:
    The driver detected an internal driver error on \Device\VBoxNetLwf.
      My Computer


  10. Posts : 136
    Windows 10 Pro
    Thread Starter
       #100

    Um, is that information I can get? Not sure what you're recommending.
      My Computer


 

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