Win10 restart and shutdown take several minutes on a ssd.


  1. Posts : 4
    10
       #1

    Win10 restart and shutdown take several minutes on a ssd.


    Long story short, since yesterday the pc is taking like 3-5 minutes to restart or to shutdown, everything is up to date, i even updated windows 10 from 1809 to 1903 to see if this fixed the issue but the problem is still there, booting is fine. i already tried several times with the sfc /scannow and the different dism /online /cleanup-image commands, also tried disabling and enabling again fast startup in the registry, the only thing i remember doing yesterday was checking the adata toolbox, then i clicked in system optimization, then os optimization then apply, i already went back and clicked restore to see if this was the issue, sometimes the shutdown or the restart screen disapears to a blackscreen with the cursor i can move, eventually after a few minutes it shutdown or restart.

    Other things i have done: test both ram, removed my other 3 hdd, moved the pagefile back to the ssd, test in safeboot. Also ran windows performance recorder: Shutdown, but i dont know what to look in the analyzer.

    Win10
    ryzen3 2200g
    8gb of ram
    geforce 1070 sc
    adata su800 ssd 128gb
    3 hdd.

    edit: confirmed, if i click during the shutdown/restart screen circle loop thing i get a black background and i can move the pointer around.
    Last edited by rzkty; 17 Oct 2019 at 10:44.
      My Computer


  2. Posts : 55
    Winows 10 Pro 1809
       #2

    Disable startup items in task manager and use Autoruns64 to disable even more startup items also keep the paging file on the SSD it does very little read write so you'll be finee, also I recommend setting a specific size for the paging file since, if a program were to have a memory leak, it could modify the size of the paging file, but if you set a specific size, it wont change, I use 4096MB (4GB) paging file for all my computers.

    Also, what you said there "sometimes the shutdown or the restart screen disapears to a blackscreen with the cursor i can move, eventually after a few minutes it shutdown or restart" could be an indicator of a background program thats refusing to end when asked to, or hangs.

    Could you take a screenshot of your task manager "Details" and "Performance" tabs?
      My Computer


  3. Posts : 4
    10
    Thread Starter
       #3

    PolisP said:
    Disable startup items in task manager and use Autoruns64 to disable even more startup items also keep the paging file on the SSD it does very little read write so you'll be finee, also I recommend setting a specific size for the paging file since, if a program were to have a memory leak, it could modify the size of the paging file, but if you set a specific size, it wont change, I use 4096MB (4GB) paging file for all my computers.

    Also, what you said there "sometimes the shutdown or the restart screen disapears to a blackscreen with the cursor i can move, eventually after a few minutes it shutdown or restart" could be an indicator of a background program thats refusing to end when asked to, or hangs.

    Could you take a screenshot of your task manager "Details" and "Performance" tabs?
    Here is how the tabs look like in safe mode

    Win10 restart and shutdown take several minutes on a ssd.-1-detail.pngWin10 restart and shutdown take several minutes on a ssd.-2-detail.png

    Here is the performance tab outside safe mode
    Screenshot by Lightshot
      My Computer


  4. Posts : 55
    Winows 10 Pro 1809
       #4

    Oh, everything looks good there, have you disabled fast startup the correct way and not through the registry?

    Also it may be conflicting drivers, since when you click during shutdown it goes black, could you also screenshot your "Device Manager" with the "Mice and other pointing devices" menu dropped down

    Wait, so, in safe mode the problem doesnt occur?
      My Computer


  5. Posts : 4
    10
    Thread Starter
       #5

    PolisP said:
    Oh, everything looks good there, have you disabled fast startup the correct way and not through the registry?

    Also it may be conflicting drivers, since when you click during shutdown it goes black, could you also screenshot your "Device Manager" with the "Mice and other pointing devices" menu dropped down

    Wait, so, in safe mode the problem doesnt occur?
    About fast startup, it think it was disabled when i disabled hibernate a few months ago "Control Panel\Hardware and Sound\Power Options\System Settings, choose what power buttons do, change settings that are currently unavailable". Thats why i double checked in the registry, enabling or disabling it in the registry did nothing.

    Here is the device manager
    Screenshot by Lightshot

    Wait, so, in safe mode the problem doesnt occur?
    The problem is still there in safe mode.
      My Computer


  6. Posts : 55
    Winows 10 Pro 1809
       #6

    Try performing a shut down / restart with the PS/2 mouse disconnected and the keyboard plugged in, so press CTRL + ALT + DEL and press tab til you get to the power button icon on the bottom right and shut down that way
      My Computer


  7. Posts : 4
    10
    Thread Starter
       #7

    PolisP said:
    Try performing a shut down / restart with the PS/2 mouse disconnected and the keyboard plugged in, so press CTRL + ALT + DEL and press tab til you get to the power button icon on the bottom right and shut down that way
    Still got the same issue, also tried with mouse and without keyboard.
      My Computer


  8. Posts : 55
    Winows 10 Pro 1809
       #8

    rzkty said:
    Still got the same issue, also tried with mouse and without keyboard.
    Oh well Im running out of ideas... Task manager > Performance > Open Resource Monitor on the bottom > CPU tab on resource monitor > drop down Services (like this but with the Services dropped down)> click Average CPU Usage til it pulls up the highes cpu using service and wait for like a minute for it to average out the usages and screenshot that
      My Computer


  9. Posts : 39,994
    windows 10 professional version 1607 build 14393.969 64 bit
       #9

    1) There are log collectors used in another forum room.
    Run each V2 and DM and upload results into this thread:
    BSOD - Posting Instructions

    2) Post a complete image of task manager startup tab

    3) Update the specs in the "My Computer" section:

    System Specs - Fill in at Ten Forums
    In the left corner below in your post you find 'My System Specs'.
    After clicking it you can find a link a little below that says 'Update your System Spec', click on this link to get to the page where you can fill in your system specs.
    System Info - See Your System Specs - Windows 7 Help Forums

    Include PSU. cooler, case, peripherals and anything attached to the computer by wired or wireless (mouse, keyboard, headset, printer, xbox, USB wireless network card, etc.)

    4) Open administrative command prompt and type or copy and paste:
    5) sfc /scannow
    6) dism /online /cleanup-image /scanhealth
    7) dism /online /cleanup-image /restorehealth
    8) sfc /scannow
    9) chkdsk /scan
    10) wmic recoveros set autoreboot = false
    11) wmic recoveros set DebugInfoType = 7
    12) bcdedit /enum {badmemory}

    13) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread

    14) Make sure that there is no over clocking while troubleshooting.
      My Computer


 

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