100% Disk Usage on win10x64 and everything slow motion weed


  1. Posts : 5
    win10
       #1

    100% Disk Usage on win10x64 and everything slow motion weed


    Hello, our company purchases hundreds of CT120BX500SSD1(Micron Crucial BX500) in large quantities and installs WIN10x64 OS.

    After about half a year, there are serious slow speed problems (normal condition: about 30 seconds after booting, abnormal condition: 10 minutes for booting), after entering OS, The operation is also very slow.

    As long as there is a hard disk read and write status, the HDD usage rate is increased to 100%.
    After many tests, we may find that the SSD is causing the problem.
    For the following reasons: We use the hard disk copy tool to copy the hard disk. With everything to another new SSD, the problem is gone.
    I really need help us to see what the problem is.
    Thank you very much.

    log:
    HSINCHU-28-4CCC-(2019-09-26_12-06-36).zip - Google Drive
      My Computer


  2. Posts : 13,950
    Windows 10 Pro X64 21H1 19043.1503
       #2

    The zip is missing transcript-elevated.txt and disks.txt.
    disks.txt should look something like this if the computer has a SSD.

    Model : Samsung SSD 860 EVO 1TB
    Manufacturer :
    SerialNumber : S3Z8NB0KB19785T
    MediaType : SSD
    BusType : SATA
    BootDrive : True
    PartitionStyle : GPT
    FirmwareVersion : RVT02B6Q
    Size(GB) : 931.51
    That is information that would be very useful to have.

    The log files are in a non-english language and some can not be analyzed. Please change the system language to English and post a new log collector zip. Use the V2 log collector shown in the Blue Screen of Death (BSOD) Posting Instructions link as it collects more information than the standard collector.

    Add, Remove, and Change Display Language in Windows 10
    How To Change Language In Windows 10 Operating System - YouTube

    You can put the language back to normal once done though you may have to do this multiple times if we need you to run the log collector script again in the future. Won't help with data that's already collected but newly generated data will be in English which can help.

    Thanks
      My Computers


  3. Posts : 5
    win10
    Thread Starter
       #3

    pingping said:
    Hello, our company purchases hundreds of CT120BX500SSD1(Micron Crucial BX500) in large quantities and installs WIN10x64 OS.

    After about half a year, there are serious slow speed problems (normal condition: about 30 seconds after booting, abnormal condition: 10 minutes for booting), after entering OS, The operation is also very slow.

    As long as there is a hard disk read and write status, the HDD usage rate is increased to 100%.
    After many tests, we may find that the SSD is causing the problem.
    For the following reasons: We use the hard disk copy tool to copy the hard disk. With everything to another new SSD, the problem is gone.
    I really need help us to see what the problem is.
    Thank you very much.

    log:
    HSINCHU-28-4CCC-(2019-09-26_12-06-36).zip - Google Drive
    I have been using this product for the past six months. There have been many cases of very slow&100% disk usage, based on my previous experience, I used another same model SSD with HDD cloning software, the same hard disk content, the problem is solved.....but this is definitely not a good way........

    SSD SMART data:
    CT120BX500SSD1_freeze_problem.zip - Google Drive
      My Computer


  4. Posts : 5
    win10
    Thread Starter
       #4

    Ztruker said:
    The zip is missing transcript-elevated.txt and disks.txt.
    disks.txt should look something like this if the computer has a SSD.



    That is information that would be very useful to have.

    The log files are in a non-english language and some can not be analyzed. Please change the system language to English and post a new log collector zip. Use the V2 log collector shown in the Blue Screen of Death (BSOD) Posting Instructions link as it collects more information than the standard collector.

    Add, Remove, and Change Display Language in Windows 10
    How To Change Language In Windows 10 Operating System - YouTube

    You can put the language back to normal once done though you may have to do this multiple times if we need you to run the log collector script again in the future. Won't help with data that's already collected but newly generated data will be in English which can help.

    Thanks
    V2 log:
    HSINCHU-8E-14DD-(2019-11-08_15-51-43).zip - Google Drive
    Help plz, thanks.
      My Computer


  5. Posts : 13,950
    Windows 10 Pro X64 21H1 19043.1503
       #5

    What make/model number was the new SSD you copied to?

    Have you updated the firmware of the Crucial BX500 SSD?
      My Computers


  6. Posts : 5
    win10
    Thread Starter
       #6

    same model number, latest firmware.

    - - - Updated - - -

    I used the hard disk copy software to copy the original hard disk to another hard disk (interesting thing is, the hard disk is another problematic, slow, problematic same type of hard disk), and then restarted, all turtle speed problems are solved.

    The following is the V2 log collector of normal speed operation after copying:
    clone_HSINCHU-8E-14DD-(2019-11-08_16-33-11).zip - Google Drive

    Thank you.
      My Computer


  7. Posts : 13,950
    Windows 10 Pro X64 21H1 19043.1503
       #7

    Run the following with the old drive installed and with the new drive installed so we can compare results.

    HDD Diagnostics Test

    Run HDTune to

    • check the health,
    • scan for errors, not quick scan but full scan
    • run a benchmark.

    Run CrystalDiskInfo Portable and CrystalDiskMark Portable to

    • Check health of drive
    • Check performance of drive

    Run SeaGate SeaTools for Windows (test ALL hard drives - HDD/SSD/USB/etc)

    Post pictures in this thread where appropriate.
      My Computers


  8. Posts : 5
    win10
    Thread Starter
       #8

    Old drive
    100% Disk Usage on win10x64 and everything slow motion weed-old.png

    After Clone(another old slow drive that has been problematic)
    100% Disk Usage on win10x64 and everything slow motion weed-clone.png
    Last edited by pingping; 13 Nov 2019 at 03:40.
      My Computer


  9. Posts : 13,950
    Windows 10 Pro X64 21H1 19043.1503
       #9

    Sorry, should have been more specific. Would like to see all the screens, Info, Health, Error Scan (especially this one), before and after if possible. Trying to see what, if any, differences there are with each drive installed. There has to be something.
      My Computers


 

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