Restart Issue: Needs additional Hard Restart (W10-1903)

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  1. Posts : 19
    Windows 10
    Thread Starter
       #11

    TairikuOkami said:
    Have you tried to enable real restart by disabling fast startup?

    Turn On or Off Fast Startup in Windows 10
    Yes, both from within OS and from BIOS. No change.
      My Computer


  2. Posts : 39,995
    windows 10 professional version 1607 build 14393.969 64 bit
       #12

    1) Open disk management > by default some columns are compressed > widen each Status and Volume > make sure the contents within the parenthesis are in full view and that none of the characters are cutoff > view disk 0 > widen this row as needed so that all of the characters are in full view > post an image into the thread
    Disk Management - How to Post a Screenshot of
    Disk Management - How to Post a Screenshot of

    2) Download and install: Minitool partition wizard
    MiniTool Partition Wizard Free Edition - Free download and software reviews - CNET Download.com
    MiniTool Partition Wizard Free Edition - Free download and software reviews - CNET Download.com
    Click on launch application > post images into the thread

    3) There are log collectors used in another forum room.
    Run each V2 and DM and upload results into this thread:
    BSOD - Posting Instructions

    4) Open administrative command prompt and type or copy and paste:
    5) sfc /scannow
    6) dism /online /cleanup-image /scanhealth
    7) dism /online /cleanup-image /restorehealth
    8) sfc /scannow
    9) chkdsk /scan
    10) wmic recoveros set autoreboot = false
    11) wmic recoveros set DebugInfoType = 7
    12) bcdedit /enum {badmemory}

    13) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread

    14) Open administrative command prompt and type or copy and paste:
    15) bcdedit /enum all
    16) reagentc /info
    17) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread

    18) Open administrative command prompt and type or copy and paste:
    chkdsk /r /v
    This may take hours to run so plan to run overnight.
    Run on all drives using the syntax: chkdsk /r /v C: or chkdsk /r /v D: changing the drive letter to the applicable drive.

    C:\Windows\system32>chkdsk /r /v
    The type of the file system is NTFS.
    Cannot lock current drive.

    Chkdsk cannot run because the volume is in use by another
    process. Would you like to schedule this volume to be
    checked the next time the system restarts? (Y/N)

    Type: Y
    reboot


    19) Use the information in this link to find the chkdsk report in the event viewer. Copy and paste into notepad > save to desktop > post into the thread using one drive or drop box share link:
    Read Chkdsk Log in Event Viewer in Windows 10 Windows 10 Performance Maintenance Tutorials
    Read Chkdsk Log in Event Viewer in Windows 10
      My Computer


 

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