New
#11
Restart Issue: Needs additional Hard Restart (W10-1903)
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New #12
1) Open disk management > by default some columns are compressed > widen each Status and Volume > make sure the contents within the parenthesis are in full view and that none of the characters are cutoff > view disk 0 > widen this row as needed so that all of the characters are in full view > post an image into the thread
Disk Management - How to Post a Screenshot of
Disk Management - How to Post a Screenshot of
2) Download and install: Minitool partition wizard
MiniTool Partition Wizard Free Edition - Free download and software reviews - CNET Download.com
MiniTool Partition Wizard Free Edition - Free download and software reviews - CNET Download.com
Click on launch application > post images into the thread
3) There are log collectors used in another forum room.
Run each V2 and DM and upload results into this thread:
BSOD - Posting Instructions
4) Open administrative command prompt and type or copy and paste:
5) sfc /scannow
6) dism /online /cleanup-image /scanhealth
7) dism /online /cleanup-image /restorehealth
8) sfc /scannow
9) chkdsk /scan
10) wmic recoveros set autoreboot = false
11) wmic recoveros set DebugInfoType = 7
12) bcdedit /enum {badmemory}
13) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread
14) Open administrative command prompt and type or copy and paste:
15) bcdedit /enum all
16) reagentc /info
17) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread
18) Open administrative command prompt and type or copy and paste:
chkdsk /r /v
This may take hours to run so plan to run overnight.
Run on all drives using the syntax: chkdsk /r /v C: or chkdsk /r /v D: changing the drive letter to the applicable drive.
C:\Windows\system32>chkdsk /r /v
The type of the file system is NTFS.
Cannot lock current drive.
Chkdsk cannot run because the volume is in use by another
process. Would you like to schedule this volume to be
checked the next time the system restarts? (Y/N)
Type: Y
reboot
19) Use the information in this link to find the chkdsk report in the event viewer. Copy and paste into notepad > save to desktop > post into the thread using one drive or drop box share link:
Read Chkdsk Log in Event Viewer in Windows 10 Windows 10 Performance Maintenance Tutorials
Read Chkdsk Log in Event Viewer in Windows 10
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