Battery Draining Quickly - Ran Battery Health Report


  1. Posts : 1
    Windows 10
       #1

    Battery Draining Quickly - Ran Battery Health Report


    In the past 1 - 1.5 weeks I have noticed that my battery is draining much quicker than it used to. I have a Dell XPS 13 that I bought new in July 2018. My battery, up until a week or so ago, was lasting anywhere from 5-8 hours depending on how much I used it throughout the day, now I am lucky if I make it 2.5 hours on a full charge. My laptop is also getting really hot on the bottom just from typing notes on Microsoft Word. I ran a Power Efficiency Diagnostic Report on my laptop to see what I could find out, but I am not exactly sure what to do from there.

    I am not sure if this is the best way to share the report, so if I need to share it another way, please let me know!

    Code:
    Power Efficiency Diagnostics Report
    Computer Name
    LAPTOP-PQ3QNLRJ
    Scan Time
    2019-09-19T15:46:41Z
    Scan Duration
    60 seconds 
    System Manufacturer
    Dell Inc.
    System Product Name
    XPS 13 9365
    BIOS Date
    04/20/2019
    BIOS Version
    2.6.2
    OS Build
    18362
    Platform Role
    PlatformRoleMobile
    Plugged In
    false
    Process Count
    251
    Thread Count
    3626
    Report GUID
    {19aee7b9-fffb-461c-a790-5829e9e2698e} 
    Analysis Results
    Errors
    CPU Utilization:Processor utilization is high
    The average processor utilization during the trace was high. The system will consume less power when the average processor utilization is very low. Review processor utilization for individual processes to determine which applications and services contribute the most to total processor utilization.
    Average Utilization (%)
    29.47
    Platform Power Management Capabilities:PCI Express Active-State Power Management (ASPM) Disabled
    PCI Express Active-State Power Management (ASPM) has been disabled due to a known incompatibility with the hardware in this computer.
    Warnings
    Power Policy:Display timeout is long (On Battery)
    The display is configured to turn off after longer than 5 minutes.
    Timeout (seconds)
    1800
    Power Policy:Sleep timeout is long (On Battery)
    The computer is configured to automatically sleep after longer than 30 minutes.
    Timeout (seconds)
    3600
    Power Policy:Display timeout is long (Plugged In)
    The display is configured to turn off after longer than 10 minutes.
    Timeout (seconds)
    1800
    Power Policy:Sleep timeout is long (Plugged In)
    The computer is configured to automatically sleep after longer than 30 minutes.
    Timeout (seconds)
    3600
    CPU Utilization:Individual process with significant processor utilization.
    This process is responsible for a significant portion of the total processor utilization recorded during the trace.
    Process Name
    ZeroConfigService.exe
    PID
    5260
    Average Utilization (%)
    24.36
    Module 
    Average Module Utilization (%) 
    \SystemRoot\system32\ntoskrnl.exe
    22.66
    \Device\HarddiskVolume3\Windows\System32\KernelBase.dll
    0.83
    \Device\HarddiskVolume3\Windows\System32\ntdll.dll
    0.77
    CPU Utilization:Individual process with significant processor utilization.
    This process is responsible for a significant portion of the total processor utilization recorded during the trace.
    Process Name
    MicrosoftEdgeCP.exe
    PID
    16196
    Average Utilization (%)
    0.91
    Module 
    Average Module Utilization (%) 
    \Device\HarddiskVolume3\Windows\System32\edgehtml.dll
    0.19
    \SystemRoot\system32\ntoskrnl.exe
    0.17
    \Device\HarddiskVolume3\Windows\System32\Chakra.dll
    0.13
    CPU Utilization:Individual process with significant processor utilization.
    This process is responsible for a significant portion of the total processor utilization recorded during the trace.
    Process Name
    dwm.exe
    PID
    15064
    Average Utilization (%)
    0.62
    Module 
    Average Module Utilization (%) 
    \Device\HarddiskVolume3\Windows\System32\dwmcore.dll
    0.20
    \SystemRoot\system32\ntoskrnl.exe
    0.11
    \SystemRoot\System32\win32kbase.sys
    0.07
    CPU Utilization:Individual process with significant processor utilization.
    This process is responsible for a significant portion of the total processor utilization recorded during the trace.
    Process Name
    System
    PID
    4
    Average Utilization (%)
    0.45
    Module 
    Average Module Utilization (%) 
    \SystemRoot\system32\ntoskrnl.exe
    0.22
    \SystemRoot\system32\hal.dll
    0.04
    \SystemRoot\System32\drivers\iaLPSS2_I2C.sys
    0.04
    CPU Utilization:Individual process with significant processor utilization.
    This process is responsible for a significant portion of the total processor utilization recorded during the trace.
    Process Name
    MicrosoftEdgeCP.exe
    PID
    21948
    Average Utilization (%)
    0.21
    Module 
    Average Module Utilization (%) 
    \Device\HarddiskVolume3\Windows\System32\Chakra.dll
    0.12
    \SystemRoot\system32\ntoskrnl.exe
    0.03
    \Device\HarddiskVolume3\Windows\System32\ntdll.dll
    0.02
    Platform Power Management Capabilities:Wireless access point does not support WMM Power Save
    The wireless access point the computer is connected to does not support WMM Power Save Mode. The wireless network adapter cannot enter Power Save mode to save energy as defined in Wireless Adapter Power Policy.
    SSID
    LSUHSC-Secure
    MAC Address
    f4:0f:1b:5a:5c:a0
    Information
    Platform Timer Resolution:Platform Timer Resolution
    The default platform timer resolution is 15.6ms (15625000ns) and should be used whenever the system is idle. If the timer resolution is increased, processor power management technologies may not be effective. The timer resolution may be increased due to multimedia playback or graphical animations.
    Current Timer Resolution (100ns units)
    156250
    Power Policy:Active Power Plan
    The current power plan in use
    Plan Name 
    Custom 
    Plan GUID
    {49ef8fc0-bb7f-488e-b6a0-f1fc77ec649b}
    Power Policy:Power Plan Personality (On Battery)
    The personality of the current power plan when the system is on battery power.
    Personality
    Balanced 
    Power Policy:Video Quality (On Battery)
    Enables Windows Media Player to optimize for quality or power savings when playing video.
    Quality Mode
    Balance Video Quality and Power Savings 
    Power Policy:Power Plan Personality (Plugged In)
    The personality of the current power plan when the system is plugged in.
    Personality
    Balanced 
    Power Policy:802.11 Radio Power Policy is Maximum Performance (Plugged In)
    The current power policy for 802.11-compatible wireless network adapters is not configured to use low-power modes.
    Power Policy:Video quality (Plugged In)
    Enables Windows Media Player to optimize for quality or power savings when playing video.
    Quality Mode
    Optimize for Video Quality 
    System Availability Requests:Analysis Success
    Analysis was successful. No energy efficiency problems were found. No information was returned.
    USB Suspend:Analysis Success
    Analysis was successful. No energy efficiency problems were found. No information was returned.
    Battery:Battery Information
    
    Battery ID
    2740SMPDELL HMPFH62
    Manufacturer
    SMP
    Serial Number
    2740
    Chemistry
    LiP
    Long Term
    1
    Sealed
    0
    Design Capacity
    45995
    Last Full Charge
    33448
    Platform Power Management Capabilities:Supported Sleep States
    Sleep states allow the computer to enter low-power modes after a period of inactivity. The S3 sleep state is the default sleep state for Windows platforms. The S3 sleep state consumes only enough power to preserve memory contents and allow the computer to resume working quickly. Very few platforms support the S1 or S2 Sleep states.
    S1 Sleep Supported
    false
    S2 Sleep Supported
    false
    S3 Sleep Supported
    false
    S4 Sleep Supported
    true
    Platform Power Management Capabilities:Connected Standby Support
    Connected standby allows the computer to enter a low-power mode in which it is always on and connected. If supported, connected standby is used instead of system sleep states.
    Connected Standby Supported
    true
    Platform Power Management Capabilities:Adaptive Display Brightness is supported.
    This computer enables Windows to automatically control the brightness of the integrated display.
    Platform Power Management Capabilities:Processor Power Management Capabilities
    Effective processor power management enables the computer to automatically balance performance and energy consumption.
    Group
    0
    Index
    0
    Idle State Count
    11
    Idle State Type
    Micro Power Engine Plugin
    Nominal Frequency (MHz)
    1601
    Maximum Performance Percentage
    100
    Lowest Performance Percentage
    24
    Lowest Throttle Percentage
    2
    Performance Controls Type
    ACPI Performance (P) / Throttle (T) States
    Platform Power Management Capabilities:Processor Power Management Capabilities
    Effective processor power management enables the computer to automatically balance performance and energy consumption.
    Group
    0
    Index
    1
    Idle State Count
    11
    Idle State Type
    Micro Power Engine Plugin
    Nominal Frequency (MHz)
    1601
    Maximum Performance Percentage
    100
    Lowest Performance Percentage
    24
    Lowest Throttle Percentage
    2
    Performance Controls Type
    ACPI Performance (P) / Throttle (T) States
    Platform Power Management Capabilities:Processor Power Management Capabilities
    Effective processor power management enables the computer to automatically balance performance and energy consumption.
    Group
    0
    Index
    2
    Idle State Count
    11
    Idle State Type
    Micro Power Engine Plugin
    Nominal Frequency (MHz)
    1601
    Maximum Performance Percentage
    100
    Lowest Performance Percentage
    24
    Lowest Throttle Percentage
    2
    Performance Controls Type
    ACPI Performance (P) / Throttle (T) States
    Platform Power Management Capabilities:Processor Power Management Capabilities
    Effective processor power management enables the computer to automatically balance performance and energy consumption.
    Group
    0
    Index
    3
    Idle State Count
    11
    Idle State Type
    Micro Power Engine Plugin
    Nominal Frequency (MHz)
    1601
    Maximum Performance Percentage
    100
    Lowest Performance Percentage
    24
    Lowest Throttle Percentage
    2
    Performance Controls Type
    ACPI Performance (P) / Throttle (T) States
    Device Drivers:Analysis Success
    Analysis was successful. No energy efficiency problems were found. No information was returned.
    Last edited by essenbe; 19 Sep 2019 at 21:37. Reason: Insert Code Box
      My Computer


  2. Posts : 8,697
    Mac OS Catalina
       #2

    Everything is in the report. There has been an issue with ntoskernel using a log of cycles. Edge also runs in the background for some reason. Make sure in Settings > Privacy > Background there are no apps allowed to run in the background.

    Have you ran sfc /scannow?Also fix the sleep time when on battery. Run msdt.exe /id PerformanceDiagnostic
    https://support.microsoft.com/en-us/...iagnostic-tool
      My Computer


 

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