dism restorehealth cannot find source files

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  1. Posts : 45
    W8
       #1

    dism restorehealth cannot find source files


    Hello
    I have a laptop which has some problems with corruption. After sfc /scannow I did run dism../RestoreHealth and it returned the above error.
    I do not have the initial install disk and the version is 1803 /17134.950 so my question is if I can use the image(obviously way more recent} I have just downloaded through MediaCreationTool1903?
    Thanks in advance
      My ComputerSystem Spec

  2. dalchina's Avatar
    Posts : 19,856
    Win 10 Pro (1903)
       #2

    Hi, Windows 10 does not rely on the distribution of install disks as Win 7 did, for example.
    The iso's of all builds of Win 10 are freely downloadable using e.g.
    Heidoc iso downloader
    (Google e.g.)

    The Microsoft Media Creation tool generally only makes available the latest build.

    You have two options if you wish to use an iso file (or a bootable disk) as you have build 1803.

    a. If Windows Update is working on your PC and you have never been offered an upgrade to 1809 or 1903 then I suggest the safest route is an in-place upgrade repair install which keeps all progs and data using a build 1803 iso

    b. If you have been offered an upgrade to 1903 or you are very confident your PC is not elderly and is compatible with 1903, then you could try upgrading to 1903.

    Of the two, (a) is the more straightforward.

    Your specs say nothing (Win 8) so I can't comment on your PC.

    However, build 1803 is at end of life, and 1803 users are actively being offered upgrades by MS. So if you haven't, be careful.

    Before you make any major changes, follow tenforums so often given advice- create a current disk image of Windows using e.g. Macrium Reflect (free/paid).

    I would also recommend you check your disk e.g. HD Tune, Health and Error Scan tabs, and if ok run
    chkdsk c: /scan
    from an admin command or Powershell prompt
    as a matter of course before the above.
    Last edited by dalchina; 1 Week Ago at 05:19.
      My ComputersSystem Spec

  3. Try3's Avatar
    Posts : 2,465
    Windows 10 Home x64 and Pro x86
       #3

    kiwig said: View Post
    Hello
    I have a laptop which has some problems with corruption. After sfc /scannow I did run dism../RestoreHealth and it returned the above error.
    I do not have the initial install disk and the version is 1803 /17134.950 so my question is if I can use the image(obviously way more recent} I have just downloaded through MediaCreationTool1903?
    Thanks in advance
    You could just run the Restorehealth command whilst connected to the internet [as given in SFC, Option 3 - TenForumsTutorials]

    Denis
      My ComputerSystem Spec

  4. dalchina's Avatar
    Posts : 19,856
    Win 10 Pro (1903)
       #4

    The tool in post #2 here:
    Windows 10 Recovery Tools - Bootable Rescue Disk
    may be of interest. (Option 2)
      My ComputersSystem Spec


  5. Posts : 45
    W8
    Thread Starter
       #5

    Thanks All, very much appreciated!
    I just did run dism restore health and here below the result:
    Microsoft Windows [Version 10.0.17134.984]
    (c) 2018 Microsoft Corporation. All rights reserved.

    C:\WINDOWS\system32>Dism /Online /Cleanup-Image /RestoreHealth

    Deployment Image Servicing and Management tool
    Version: 10.0.17134.1

    Image Version: 10.0.17134.984

    [===========================83.5%================ ]
    Error: 0x800f081f

    The source files could not be found.
    Use the "Source" option to specify the location of the files that are required to restore the feature. For more information on specifying a source location, see http://go.microsoft.com/fwlink/?LinkId=243077.

    The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log

    So it looks like it is time to upgrade. Preferably would be to upgrade and keep programs and data.

    - - - Updated - - -

    dalchina said: View Post
    The tool in post #2 here:
    Windows 10 Recovery Tools - Bootable Rescue Disk
    may be of interest. (Option 2)
    Thanks!
    Tried it with the same negative result.
      My ComputerSystem Spec

  6. dalchina's Avatar
    Posts : 19,856
    Win 10 Pro (1903)
       #6

    Was your internet connection active? Did you use an admin command prompt?

    Be careful how you use your iso. Please follow my first post carefully and consider what you're trying and why. We still have no idea of your PC specs.

    Your options with an iso are 1803 or 1903. Either keeps all. If you choose 1903 in particular, try without accepting updates, and make sure you remove any 3rd party AV. (Avast seems ok).

    Create a disk image first. If you end up with an unbootable PC that gives you a way back.
      My ComputersSystem Spec



  7. Posts : 45
    W8
    Thread Starter
       #7

    dalchina said: View Post
    Was your internet connection active? Did you use an admin command prompt?

    Be careful how you use your iso. Please follow my first post carefully and consider what you're trying and why. We still have no idea of your PC specs.

    Your options with an iso are 1803 or 1903. Either keeps all. If you choose 1903 in particular, try without accepting updates, and make sure you remove any 3rd party AV. (Avast seems ok).

    Create a disk image first. If you end up with an unbootable PC that gives you a way back.
    Thanks, I will update you regarding my laptop and OS version tomorrow.


    I need to stop for tonight , its late here...dism restorehealth cannot find source files-laptop_speccy.jpg
    Edit: checked with CrystalDisk and seems to be ok.

    - - - Updated - - -

    Update:
    After I run; "chkdsk C: /r" I checked the update/security and the 1903 update "offer" came up.
    So now all is updated and working well.
    Thanks guys/ladies for your suggestions and I will come back to your suggestions/links if I have trouble in the future.

    - - - Updated - - -

    And back again
    I have run sfc's scans and chkdsk's after the upgrade to 1903. In fact I noticed that error in another scan before upgrading.
    Is the error serious enough to warrant another SSD?
    Attached Thumbnails Attached Thumbnails dism restorehealth cannot find source files-os.jpg  
    Last edited by kiwig; 1 Week Ago at 14:18. Reason: image addition
      My ComputerSystem Spec

  8. Try3's Avatar
    Posts : 2,465
    Windows 10 Home x64 and Pro x86
       #8

    That is not Version 1903.
    It is Version 1803.

    Denis
      My ComputerSystem Spec

  9. Bree's Avatar
    Posts : 12,460
    10 Home x64 (1903) (10 Pro on 2nd pc)
       #9

    kiwig said: View Post
    I have run sfc's scans and chkdsk's after the upgrade to 1903. In fact I noticed that error in another scan before upgrading.
    Is the error serious enough to warrant another SSD?
    SFC errors relating to Defender powershell modules are not an indication of drive errors. This is a known bug. See:

    https://support.microsoft.com/help/4...s-as-corrupted

    Check what your SFC errors were with Option Five in this tutorial. If they were all for Defender/powershell, you can relax.

    Run SFC Command in Windows 10
      My ComputersSystem Spec

  10. dalchina's Avatar
    Posts : 19,856
    Win 10 Pro (1903)
       #10

    After I run; "chkdsk C: /r" I checked the update/security and the 1903 update "offer" came up.
    So now all is updated and working well.
    It seems you believe you went through the upgrade procedure which would probably have taken at least an hour, with some interaction on your part and a restart...

    As it seems this did not complete, did you see a failure message?
      My ComputersSystem Spec


 
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