dism restorehealth cannot find source files

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  1. Posts : 45
    W8
    Thread Starter
       #11

    Thanks All!
    Yes I went through the upgrade see here below. It is an ASUS Zenbook UX310UA
    dism restorehealth cannot find source files-winver.jpg
    I have emailed the results of chkdsk to the retailer we bought from a bit more than 2 years ago and it looks like they might do it under warranty.
    My wife complained for some weeks/months of the laptop freezing.
    So I might not have to change the drive myself after all. I will create an image backup before sending it off. (if it comes to that)
    Edit/update: Unfortunately I have to change the drive myself. Done it multiple times on other machines so I hope I can do this one also.
    Last edited by kiwig; 1 Week Ago at 18:37.
      My ComputerSystem Spec

  2. dalchina's Avatar
    Posts : 19,907
    Win 10 Pro (1903)
       #12

    Hi, chkdsk failure can represent corruption of data (bits) on the disk whilst the physical disk may be perfectly ok.

    To determine the state of the physical disk, you need to do something quite different.

    Disks use SMART parameters to monitor their health. (Google if unsure).

    An excellent program is
    Hard Disk Sentinel (trial/paid). Installing the trial will give you an instant text summary on its GUI when it launches.
    It will indicate the life of your disk too.

    Other programs such as HD Tune report SMART parameters and allow you to do a surface scan of the entire disk.
    (Health and Error Scan tabs).

    Please understand the complete difference between chkdsk (file system on the used part of an accessible partition) and these other programs which address the whole of the physical disk.
      My ComputersSystem Spec


 
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