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Windows 10 shuts down out of the blue while hardware still on
Hey guys,
Well, since a few months ago, I've been encoutering a problem with Windows 10 (64bit). While I'm doing stuff at my desktop (browsing, using Word, etc.), the OS just shuts down.
Now here's the thing, the computer doesn't shut down, only the OS. In other words, while the peripherals close (mouse, monitors, keyboard, etc.), the case is still active. The fans are going, the rgb are going, like nothing changed there. However, even though the case is active, when I fix it, the OS says that there was a problem since it closed abnormally. Which is another indication that it's a software problem.
The way I fix it when it happens, is that I close my computer (using the case button) and I then unplugg everything (I only leave a monitor plugged in). Then I turn the pc back on and it works. Then I simply plug the rest of the peripherals in and done.
The thing is, it happens every day and at some times where I work on my computer, so it's getting annoying. I've also tried tons of things to fix it, but nothing.
You can see my specs in my profile, but I should also note a few things:
1. The pc temp is better than normal, so there's no overheating.
2. The HDDs are 100% healthy.
3. The pc was scanned by Windows Defender and Malwarebytes and nothing was found (I do that regularly).
4. The pc gets regural cleanups when it comes to software.
5. I clean my pc as regural as I can from dusk and such.
6. I checked the hardware myself and I also had a friend checked it out, but we both found nothing wrong.
7. I turned "Fast Startup" off, just in case that was the problem, but nothing changed.
8. All drivers are up to date and I have everything updated in general.
9. I tried to see if something changes with one monitor instead of two, but nothing changed.
10. I've also used the troubleshooter, but it found nothing.
11. The cmd scan also found nothing.
12. I don't use Sleep Mode or any of that.
I'd really need some help, since I'm really clueless on how to fix this... If you need any more info or want to ask me something regarding this, feel free to do so.
I'm really looking forward for your answer!