Windows Explorer high 100% CPU usage while playing games

  1. gordeymaslow's Avatar
    Posts : 7
    Win10 x64 1809 17763.475

    Windows Explorer high 100% CPU usage while playing games

    There is a strange issues with Windows Explorer. While i'm playing Need for speed payback and as soon as I complete the race, enter the garage, teleport etc, the Explorer always goes high CPU. It's getting worse if I play longer time. And on Mirrors Edge, Windows Explorer goes 100% for few seconds, down and up repeatly. Minimize it or switch to another window stops immediately. And as son as i open the game and play, it happens again

    I searched around the internet and all says must scan for virus. So i did, scanned for virus including rootkit using Malwarebytes, nothing. Ran scan disk and system repair, nothing. Checked Process Hacker, none of processes attached to Windows Explorer uses high cpu so thats itself that does that.
    Screenshot of task manager Imgur: The magic of the Internet

    I tried uninstall Malwarebytes, problem still remain

    I don't understand why this is the issue. My PC is running 1809 and was clean installed 4 months ago.

    Is there a way to deep check inside Windows Explorer to see what's going on?

    Edit: I open Process Explorer, open properties of explorer.exe -> Theads and I see lots of ntdll.dll!RtlReleaseSRWLockExclusive using high CPU usage
    (Screenshot: Imgur: The magic of the Internet)
    What are these and why are they using so much usage while playing game?
      My Computer

  2. SnarkyTwit's Avatar
    Posts : 23
    Windows 10 Pro x64

    Hi Gordey,

    Welcome to the forums. You can start helping us to help you by fleshing out your computer specs please. If you are unsure of what's under the hood of your machine, try googling speccy. It will help you figure out what hardware you have.

      My Computer

  3. gordeymaslow's Avatar
    Posts : 7
    Win10 x64 1809 17763.475
    Thread Starter

    I found other ways to check.
    Here is the specs.

    CPU: Intel Core i5-6500 3.2GHz Quad-Core
    Motherboard: Asus H110M-A/M.2 Micro ATX LGA1151
    RAM: 16 GB
    SSD: Intel 240 GB
    HDD: WD 4TB 7200RPM
    GPU: Gigabyte GeForce GTX 1070 8GB

    I don't think it will help anyway since it might be software issues
      My Computer

  4. gordeymaslow's Avatar
    Posts : 7
    Win10 x64 1809 17763.475
    Thread Starter

    Update: It's only happen on specific games. I played Steep yesterday and nothing happens. As soon as i play Mirrors Edge, it happens

    Can anyone help me please? It's so frustrating and I hate to restart explorer.exe everytime it happens
      My Computer

  5. Posts : 1
    Windows 10

    I have the same problem with the insane high usage with Explorer.exe
    But my problem is different, it goes 100% usage only when i launch or exit the game of Borderlands game of the year
      My Computer


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