Microsoft ACPI Compliant Control Method: What has to do with battery?


  1. Posts : 31
    Windows 10 Pro x64
       #1

    Microsoft ACPI Compliant Control Method: What has to do with battery?


    I bought for second time a battery replacement for my old laptop (2012). I don't know how exactly works laptop's battery market but it wasn't a original one. The battery brand is "Green Cell" and the model "PT6V8"
    After 2 months of using that battery I notices various issues and often crashes (suddenly shutdowns) even when the laptop was plugged in. When I removed the battery everything returns to normal functioning. I complaint to the seller and his answer was to uninstall that software device (Microsoft ACPI Compliant Control Method).

    Do you agree with this suggestion?
      My Computer


  2. Posts : 31,682
    10 Home x64 (22H2) (10 Pro on 2nd pc)
       #2

    iJohnnyCash said:
    I complaint to the seller and his answer was to uninstall that software device (Microsoft ACPI Compliant Control Method).

    Do you agree with this suggestion?

    Yes, it is one of the things to try before deciding the battery is faulty. Uninstall it in Device Manager and scan for hardware changes. Device Manager will reinstall it again. ACPI stands for 'Advanced Configuration and Power Interface'.

    Advanced Configuration and Power Interface - Wikipedia
      My Computers


  3. Posts : 31
    Windows 10 Pro x64
    Thread Starter
       #3

    I will try it maybe but be honest I already bought a new battery from a different brand.
    I don't believe this gonna works. First 10 days the battery worked fine with sweet duration time. Suddenly the duration decreased in different phases. At lasts days after 45-40% lvl failed at 7% suddenly or the stopped recognized if it is plugged in or not for 2-3 min. When I notice 4-5 suddenly shutdowns with no reasons I removed the battery for my safety (:P).

    How possible is that the battery was healthy when I received it?
      My Computer


  4. Posts : 1,871
    W10 pro x64 20H2 Build 19042.610
       #4

    3rd party batteries are often let down by the on-board (within the battery) electronics that regulate charging and communicate with the laptops on charge control circuitry. A 'to good to be true' run-time from a new battery is one sign it is overcharged.

    You should try and get a refund claiming that is is not of satisfactory quality.
      My Computer


  5. Posts : 31
    Windows 10 Pro x64
    Thread Starter
       #5

    @Mooly so you believe that my issue has nothing to do with Microsoft ACPI Compliant Control Method?
      My Computer


  6. Posts : 1,871
    W10 pro x64 20H2 Build 19042.610
       #6

    @iJohnnyCash Yes, I believe the problem lies with the battery and its on board electronics.

    This is some from a few years ago and from when I first started looking into this:

    Laptop Battery I.D. Mystery Part and Questions. - diyAudio
      My Computer


 

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