Laptop really slow

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  1. Posts : 25
    windows 10

    Laptop really slow


    I have an HP laptop purchased 6 years ago. It is running on windows 10. Since I got it, the laptop is really slow, not able to go on a normal website page quick, takes time to load.

    I have performed a spy bot search and destroy, defragment, disk cleanup, run Avast with no success.

    I found this forum and I want to give it a try and see if it can be fixed. I know I should have returned to Walmart back then but I didn't do it.

    Thank you for the help and assistance
      My Computer

  2. FreeBooter's Avatar
    Posts : 4,426
    Windows 11 Pro 64-bit

    Publish a Snapshot using Speccy, taking care to post the link of the snapshot in your next post.

    Go to Piriform's website, and download the free version on the left. Click Download from (the FileHippo link requires an extra click). Or if you want to use a portable version of Speccy (which doesn't require installation), click the builds page link and download the portable version. You will now be asked where you want to save the file. The best place to put it is the Desktop, as it will be easy to find later.

    After the file finishes downloading, you are ready to run Speccy. If you downloaded the installer, simply double-click on it and follow the prompts until installation is complete. If you downloaded the portable version, you will need to unzip it before use. Right-click the ZIP file and click Extract all. Click Next. Open up the extracted folder and double-click on Speccy.

    Once inside Speccy, it will look similar to this (with your computer's specifications, of course):

    Now, at the top, click File > Publish Snapshot. You will see the following prompt:

    Click Yes > then Copy to Clipboard

    Now, once you are back in the forum topic you are posting in, click the Add Reply button. Right-click in the empty space of the Reply box and click Paste. Then, click Send below the Reply box.
      My Computer

  3. Samuria's Avatar
    Posts : 6,666
    windows 10

    Is it just slow on the net or everything. If it's just the net we need to know how you connect WiFi or cable. Open a file prompt type
    Ipconfig /all

    Post results
    Spybot will slow it to crawl how many entries has it out in the host file?
      My Computer

  4. Posts : 25
    windows 10
    Thread Starter

    Snapshot result


    it is not just the internet, everything, even to click on start, you feel the delay, it is not instant

    here is the result of the snapshot

    Thank you
      My Computer

  5. dalchina's Avatar
    Posts : 34,213
    Win 10 Pro (1903) (2nd PC is 21H2)

    You have plenty of free space on C:

    Please post a screenshot of your task manager a few minutes after logging on, without launching any programs.
    To post a screenshot, please use the Insert Image icon above your post.

    The processor is definitely low end:

    The AMD E1-2100 is a mobile dual-core SoC for low-end subnotebooks and netbooks, which was presented in mid-2013. In addition to 2 CPU cores with a base clock speed of 1.0 GHz (no turbo), the 28-nanometer chip also integrates a Radeon HD 8210 GPU, a single-channel DDR3L-1333 memory controller as well as the Southbridge with various I/O- ports.

    Both Kabini (for notebooks) and Temash (tablets and compact subnotebooks) are based on AMD's new Jaguar architecture, which replaces the previous Bobcat models (e.g. the E-350). According to AMD, the performance per clock has been increased by about 15 percent. Furthermore, various modern instruction set extensions such as SSE up to version 4.2, AVX and AES are now supported. The finer 28-nanometer process from TSMC allows lower voltages and/or higher clock rates compared to Bobcat, as well as up to 4 CPU cores (Bobcat: 2 cores).

    Due to the low clock speed of just 1.0 GHz, the performance is quite modest and similar to the old AMD C-60. For simple office and multimedia tasks, the E1-2100 has sufficient power; however, it will quickly reach its limits in more demanding applications and games.
    AMD E-Series E1-2100 Notebook Processor - Tech

    What is the laptop model, and its driver page?
      My Computers

  6. Bat 1's Avatar
    Posts : 933

    Low power SOC dual core CPU running on 1333 RAM. Win 10 can barely run on a 7200 RPM Mechanical HDD, the 5400 RPM laptop drives don't stand a chance. Replace the HDD with a SSD
      My Computer

  7. dalchina's Avatar
    Posts : 34,213
    Win 10 Pro (1903) (2nd PC is 21H2)

    Not on a hard disk??
    Microsoft lists the Windows 10 minimum hardware requirements as:

    • Processor: 1 gigahertz (GHz) or faster
    • RAM: 1 gigabyte (GB) (32-bit) or 2 GB (64-bit)
    • Free hard disk space: 16 GB
    • Graphics card: Microsoft DirectX 9 graphics device with WDDM driver
    • A Microsoft account and Internet access
      My Computers

  8. bro67's Avatar
    Posts : 8,420
    Mac OS Catalina

    Try reinstalling a fresh install of Windows 10. You can download from I would also upgrade the laptop to maximum RAM. A SSD is better for laptops, since they are not prone to damage like platter drives are. sells both RAM and SSD’s.
      My Computers

  9. Posts : 25
    windows 10
    Thread Starter

    Screenshot of task manager


    here is the screenshot of my task manager right after login in

    So is it a hardware issue.

    Thank you
    Attached Thumbnails Attached Thumbnails Laptop really slow-task-manager.png  
      My Computer

  10. dalchina's Avatar
    Posts : 34,213
    Win 10 Pro (1903) (2nd PC is 21H2)

    What it isn't is it isn't a memory usage problem (55% in use).

    But what is using your CPU time? You've not organised the column high to low for either CPU or Disk use, so the offenders are not at the top (to do that, click the tab at the top of the column).

    Avast Antivirus installer? 23%? Why? Are you trying to install it? Somehow you need to get rid of that for now.
    Ace Stream - no idea what it is- please advise- but it's using a lot of CPU time.
    - it seems to be some sort of media platform. Uninstall it for now.

    If your processor is constantly churning away for probably no good reason, it's not going to be available to you.

    So first look at which processes are using lots of resources, and stop them where you can. When you've done that, post back with appropriate screenshots.

    If resource usage is still high do a clean boot, and post a task manager screenshot for comparison.

    Do these after logging in and without launching programs manually.

    Given the list of processes shown all start with 'A' it looks as if you've a heck of a lot running... is all of it necessary?

    You've several called Avast Browser Update... again, that's strange. Points again to starting by eliminating Avast, which is also responsible for some disk usage. (Can't see what else is using your disk from that).
      My Computers


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