1. Joined : May 2014
    Cross Plains, WI
    Posts : 29
    Windows 10 Pro RTM
       04 Aug 2015 #1

    CPU Speed Locked


    Hello all,

    I have had something really odd going on for a while now that I have never seen or heard of before. This started back when I was running Windows 8.1, so it isnt new to the Windows 10 installation. Every now and then my laptop will get really slow. When I look at the task manager, I will see that CPU usage never goes above 47% and it seems like it is speed locked to 1.19 Ghz.

    Dell Latitude E4310
    Core i5 540M @ 2.53 Ghz, Turbo to 3.06 Ghz
    8GB RAM
    180 GB Intel 330 Series SSD
    Windows 10 Professional

    Those are the specs. This happens even right after a clean install with absolutely nothing else on it except for what comes with Windows. Ive looked into the BIOS to make sure those settings are valid and Ive looked into the power options under windows to make sure something isnt weird there. I have no idea what is causing this. Has anyone here ever seen something like this?
      My System SpecsSystem Spec


  2. Joined : Jul 2015
    Posts : 266
    Windows 10
       04 Aug 2015 #2

    Could it be the CPU throttling due to excess heat? Shouldn't happen with a clean install but a clogged fan , high ambient temperatures, or other hardware cooling issues could cause the overheating.
      My System SpecsSystem Spec


  3. Joined : May 2014
    Cross Plains, WI
    Posts : 29
    Windows 10 Pro RTM
       04 Aug 2015 #3

    No. IM pretty anal about keeping this thing clean, as I am with my desktop as well. According to HWMonitor the CPU is running below 60C and sometimes even down to 45C. Not even close to overheatting so it isnt a heat issue.
      My System SpecsSystem Spec


  4. Joined : Jul 2015
    Posts : 266
    Windows 10
       04 Aug 2015 #4

    At the risk of being redundant, have you checked C states and speed step? Also tried setting Minimum processes state 100% in power management.
      My System SpecsSystem Spec


  5. Joined : May 2014
    Cross Plains, WI
    Posts : 29
    Windows 10 Pro RTM
       04 Aug 2015 #5

    I dont see anything about C states in my BIOS. I went through every setting. Is there a way I can look at that in Windows? Speed Step is activated in the BIOS, and I tried setting the power profile to high-performance which sets the minimum processor state to 100% and that didnt seem to change anything.
      My System SpecsSystem Spec


  6. Joined : Sep 2014
    Posts : 2,923
    Windows 10 Pro
       04 Aug 2015 #6

    You do realize that by default Windows combines your two cores into a single graph. If you have one CPU core running at 100% and the other idle, it will show 50% cpu usage.

    This sounds like you have a task that is in a heavy cpu loop using a single core.
      My System SpecsSystem Spec


  7. Joined : May 2014
    Cross Plains, WI
    Posts : 29
    Windows 10 Pro RTM
       04 Aug 2015 #7

    Yes, Ive looked into that. I have it set so it shows each logical processor as a seperate graph. In this case it shows four as this Core i5 is a hyperthreaded dual-core. During an instance of this issue, it will show each core at just below 50% usage so it isnt just using one core.
      My System SpecsSystem Spec


  8. Joined : Aug 2015
    Posts : 1
    Windows 10
       12 Aug 2015 #8

    Hi, I saw this on a mate's laptop a few weeks ago. I found a cure but he said he has to redo it every so often.
    Shut down your laptop,remove the power cord and the battery.Plug the power cord back in and start your laptop just on mains power.
    Let it run for a few minutes then shut down,remove power cord and put your battery back in.
    Plug power cord back in and reboot then check your cpu status in task manager.

    Hope this helps.
      My System SpecsSystem Spec


  9. Joined : May 2014
    Cross Plains, WI
    Posts : 29
    Windows 10 Pro RTM
       11 Feb 2016 #9

    Hey, sorry its been so long since I came back to this.

    I found out what was causing the issue.

    Apparantly Dell adapters have an issue where the wire for the center pin in the power plug comes unsoldered. This pin is so the laptop can communicate with the adapter and determine the wattage. It could no longer do this so it would default to low power settings and throttle the CPU to keep power usage down. Buying a new adapter fixed this.
      My System SpecsSystem Spec


  10. Joined : Apr 2016
    Posts : 1
    Win10
       24 Apr 2016 #10

    Hi
    I read your post here, which was solved by replacing a new adapter.

    I have a similar problem on my Samsung Laptop. I did also buy a new adapter but it works only occasionally. Most of the time it was locked at 47%, sometime it went back to full after restarts.

    Did your new adapter completely solve your problem? Do you think if there is any problem on the laptop side may cause the problem?
      My System SpecsSystem Spec


 


Similar Threads
Thread Forum
Show off your internet speed!
Last week, I noticed that my internet bill was going up faster than my internet speed. So I called up my ISP to ask if there's something that can be done about it. I asked for any promo that they have where I can save some $. The guy on the other...
Network and Sharing
Locked out of Windows 10 and No internet access to reset password
Hi, I recently upgraded from windows 7 to windows 10. I didn't realize it was going to mess with my log in credentials just to get into my PC. Well, I'm locked out of my PC. I can't log on, it just tells me when I enter in the PIN and the...
User Accounts and Family Safety
Domain Account Locked Daily
I'm running Windows 10 Build 10162 and about 2-3 times a day I have to get my domain account unlocked in Active Directory. Has anyone experienced this before? I'm definitely not typing the incorrect password enough times to get locked out. I...
Network and Sharing
How HTTP/2 will speed up your web browsing
Read more: How HTTP/2 will speed up your web browsing
Windows 10 News
Show off your internet speed!
Chillout Room
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 21:08.
Find Us
Twitter Facebook Google+



Windows 10 Forums