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#11
Sounds like a golden opportunity for a field trip once you know exactly what you need to do. Rather than depend on someone doing it for you, go there and do it yourself. That's the only way you'll be sure it's done right.
Been on that rodeo a few times and in the long run ended up wasting a lot of time and money trying to do things like this long distance. UNLESS you are very fortunate to have a really good onsite tech person you can work with.