Windows 10. Small freeze, then black screen and hard lockup


  1. Posts : 2
    Microsoft Windows 10 Home 64-bit 17763
       #1

    Windows 10. Small freeze, then black screen and hard lockup


    I have had this issue with my machine for a while and it can happen in both load and idle. I stress tested the computer for several hours with no issues and even played games and then suddenly the screen goes black and it locks up.

    For whatever reason, my computer does not create a bump file, despite using the correct settings. Also, the event viewer no errors to speak off.

    Temperature during stress test.
    Voltages during stress test.

    Also done a disc check for bad sectors etc and a memory test, both passed.

    It happens on a 980gtx ti and a 2080ti card, both with updated drivers using DDU. Anyone have any idea what is happening or any idea what I can try to fix it?
    Windows 10. Small freeze, then black screen and hard lockup Attached Files
    Last edited by winzhi; 27 Jan 2019 at 19:04.
      My Computer

  2. axe0's Avatar
    Posts : 14,856
    Windows 10 Pro
       #2




    Diagnostics Test

     HDD TEST


    Note   Note
    Run the tests on all hard drives/partitions!

    Please run HDTune first, in the order posted!

    Run HDTune to
    • check the health,
    • scan for errors, no quick scan but full scan
    • run a benchmark.

    It may take some time, but please take the time you need to perform it properly.
    When above is done please make screenshots of the following
    • the health,
    • the error scan,
    • the benchmark incl. following
      • transfer rate,
      • access time,
      • burst rate,
      • cpu usage.


    Run SeaTools DOS to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use - Windows 7 Help Forums
    Run the long test.
    Note   Note
    Do not run SeaTools on an SSD as the results will be invalid.

    Make a photo of the result and post it.
    Code:
    2019-01-12T00:33:38.113		IO-handlingen ved den logiske blokadresse 0x51f99ea for Disk 1 (PDO-navn: \Device\00000032) blev fors°gt igen.
    2019-01-12T00:33:38.113		IO-handlingen ved den logiske blokadresse 0x51f94d2 for Disk 1 (PDO-navn: \Device\00000032) blev fors°gt igen.
    2019-01-12T00:33:38.113		IO-handlingen ved den logiske blokadresse 0xca58a8 for Disk 1 (PDO-navn: \Device\00000032) blev fors°gt igen.
    2019-01-12T00:33:38.113		IO-handlingen ved den logiske blokadresse 0x53f3ff8 for Disk 1 (PDO-navn: \Device\00000032) blev fors°gt igen.
    2019-01-12T00:33:38.113		IO-handlingen ved den logiske blokadresse 0x276818 for Disk 1 (PDO-navn: \Device\00000032) blev fors°gt igen.
    2019-01-12T00:32:57.933		IO-handlingen ved den logiske blokadresse 0x10d7f088 for Disk 1 (PDO-navn: \Device\00000032) blev fors°gt igen.
    2019-01-12T00:32:52.583		IO-handlingen ved den logiske blokadresse 0x10d7ec88 for Disk 1 (PDO-navn: \Device\00000032) blev fors°gt igen.
    2019-01-12T00:32:49.428		IO-handlingen ved den logiske blokadresse 0x10d7e888 for Disk 1 (PDO-navn: \Device\00000032) blev fors°gt igen.
    2019-01-12T00:32:42.467		IO-handlingen ved den logiske blokadresse 0x10d7e488 for Disk 1 (PDO-navn: \Device\00000032) blev fors°gt igen.
      My Computers


  3. Posts : 2
    Microsoft Windows 10 Home 64-bit 17763
    Thread Starter
       #3

    Windows 10. Small freeze, then black screen and hard lockup-840_benchmark.png
    Windows 10. Small freeze, then black screen and hard lockup-840_errors.png
    Windows 10. Small freeze, then black screen and hard lockup-840_health.png
    Windows 10. Small freeze, then black screen and hard lockup-850_benchmark.png
    Windows 10. Small freeze, then black screen and hard lockup-850-health.png
    Windows 10. Small freeze, then black screen and hard lockup-850_error.png


    As both harddrives are SSD I didnt run SeaTools.

    I tried using another SATA cable and swapped the SATA port, but I still get the CRC attention "error" on my 850. Dont know if its a serious thing. Is it?

    HDSentinel test:
    Windows 10. Small freeze, then black screen and hard lockup-heheheh.png
    Last edited by winzhi; 28 Jan 2019 at 08:02.
      My Computer

  4. axe0's Avatar
    Posts : 14,856
    Windows 10 Pro
       #4

    CRC attention relates to communication issues, afaik it's normal in the beginning when the pc has been build and is unlikely to increase after some time of use. Only if it increases after some time you should worry.

    There doesn't appear to be any signs of BSOD crashes so I will ask a moderator to have this thread moved to a better forum.
      My Computers


 

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