New
#1
Random freeze preceeded by sudden speaker static
Hello.
I've been dealing with random freezes on my PC for just over a month now. At the moment, it happens about every 3-4 days, though initially it was about once a week or so (first 3 times: Nov 9th, 17th, 26th). While the first handful of freezes were during idling, it has since begun happening during use (I ran some videos on repeat for a few days when not using the PC to see if it only occurred during idling and eventually it crashed again anyway). It also crashes after about 30-45 minutes of use after being powered down for more than 2 hours. All crashes have required the reset button be pushed in order to recover. I do hear a bit of a whirling noise from a fan, but I'm not wholly sure if I'm just oversensitive to any sounds that are noticeable from the PC, or if it is a new sound.
So far I have troubleshooted by:
1) Disconnected a new APU that I had attached the week prior to the first crash as well as uninstalling all software associated with it.
2) Ran an AVG full system scan, finding nothing.
3) Installed NZXT CAM to keep track of temperature and power use, running it 24/7. CPU temps max at ~40 C, GPU at about 30-35 C, and both have been well under those temps when running at time of freeze.
4) Installed newest AMD video drivers. This ended up eventually causing a BSOD crash, but it recovered without any repeat.
5) Ran AMD driver cleanup program, reinstalled newest driver.
6) Disconnected external drives due to Event Viewer displaying errors reading one of the drives just prior to a pair of crashes.
6) Ran Diskcheck for all 3 hard drives. Fixed some errors on the external drives, but crashing has continued whether unplugged or not. ETA: I also ran a sfc/scannow check for the internal drive with no errors found.
7) Updated ALL drivers and deleted all out-of-date drivers.
8) Updated to build 1803 and then 1809.
9) Ran built in windows memory check. No errors found on extensive scan.
10) Ran MalwareBytes full system scan in safe mode. Nothing found.
After the lastest freeze, which occurred about 2 hours ago, I disabled Intel Turbo Boost Technology in BIOS settings, though I don't expect that to do much, considering there's no sign of overheating or power problems per CAM (though I'm not sure if any of the crashes have occurred during moments of overclocking, as haven't really paid attention).
At this point, the one option I appear to have left is a clean install of win10, but I don't have much interest in doing that if the problem is hardware, even though all tests seem to indicate everything is fine. There's been no sign of data loss or other damage due to the freezes & hard resets, so at this point it is primarily a nuisance and not a major issue, so I really want to make sure that really is the last option remaining.
Is there any suggestions on causes I haven't checked for yet? Should I bother with waiting to see if disabling Turbo Boost fixes the problem?
Thanks for any help!
Last edited by Leafsdude; 10 Dec 2018 at 23:48.