Event viewer on laptop-unable to create a custom view

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  1. Posts : 616
    Windows 10 x64
       #1

    Event viewer on laptop-unable to create a custom view


    Am trying to create a custom view within Windows 10 x64 1809 on my laptop.
    Regretfully I can't select a log file - or whatever - all is greyed out.
    This versus event viewer Windows 10 x64 1803 on PC.

    Does anyone have a suggestion?

    Thanks!

    Event viewer on laptop-unable to create a custom view-snagit-17112018-092412.png
      My Computer

  2. Try3's Avatar
    Posts : 7,435
    Windows 10 Home x64 Version 20H2 Build 19042.868
       #2

    I suggest some actions that might fix the problem & will at least point the way for future actions:-
    1 Create a new user and see if that account is also afflicted with the problem
    2 If so,
    2.1 Run SFC, DISM
    2.2 Run a Repair install
    3 Boot into safe mode and find out if that is also afflicted.

    Best of luck,
    Denis
      My Computer


  3. Posts : 616
    Windows 10 x64
    Thread Starter
       #3

    Thanks a lot.

    Frankly, it's a bit 'strange' to start fixing things after a clean install (formatted drive).
    Am the only user and thus administrator.
      My Computer


  4. Posts : 616
    Windows 10 x64
    Thread Starter
       #4

    Solved, the 'fix' is relatively easy, but also relatively hard to find...
    Also somewhat difficult to understand why things are related.

    Adjust display resolution: mine was set (defaulted) to 125%, after changing to 100% the drop down worked as expected.

    Event viewer on laptop-unable to create a custom view-snagit-17112018-134854.png
      My Computer

  5. Try3's Avatar
    Posts : 7,435
    Windows 10 Home x64 Version 20H2 Build 19042.868
       #5

    Astounding. I have just tried this on two Ver 1803 computers and I had the same results as you.
    [[Added on 24th Nov 18, the problem does not exist on my sole Ver 1709 computer. As you can see on the next page, this is consistent with what @Farvatten discovered.]]

    One of my computers routinely has 125% scaling and I would never have suspected the explanation you just posted. [All its Event mgr, Custom views have been imported from my other computers so I had never seen the problem.]

    Thanks for posting your solution,
    Denis
    Last edited by Try3; 24 Nov 2018 at 01:26.
      My Computer

  6. Bree's Avatar
    Posts : 18,653
    10 Home x64 (20H2) (10 Pro on 2nd pc)
       #6

    tfwul said:
    Solved, the 'fix' is relatively easy, but also relatively hard to find...
    Also somewhat difficult to understand why things are related.
    Adjust display resolution: mine was set (defaulted) to 125%, after changing to 100% the drop down worked as expected.

    Well spotted. I can confirm that this bug is reproducible in 1809, 17763.134. I can also confirm that it is present in 1803, 17134.407. You should report it in the Feedback Hub.
      My Computers


  7. Posts : 616
    Windows 10 x64
    Thread Starter
       #7

    @Try3 @bree
    Thanks for getting back on this.
    Should either one of you be running the Feedback Hub software, please would you then report it?
    Point is: I've never used Feedback Hub and a quick check learns that probably I need to download and install software(?)
    Well, basically, for me, this is just a one-off thing.
      My Computer

  8. Bree's Avatar
    Posts : 18,653
    10 Home x64 (20H2) (10 Pro on 2nd pc)
       #8

    tfwul said:
    Should either one of you be running the Feedback Hub software, please would you then report it? Point is: I've never used Feedback Hub and a quick check learns that probably I need to download and install software(?)
    You should have the Feedback Hub already installed by default, I do. Type feedback in the Cortana/Search box and you should see it.

    I've submitted a report, but as I don't have a Microsoft Account I can't follow up the report to see what (if any) action may be taken.
      My Computers

  9. EdTittel's Avatar
    Posts : 4,100
    Windows 10
       #9

    Holy Moly! I've got this issue also and was able to reproduce it on current 1809 (17763.134) and Fast Ring/Skippy (18282.1000) PCs. I didn't even know it. Thanks for bringing it to our attention, AND for finding a workaround. Good job, @tfwul!
    --Ed--
      My Computers

  10. EdTittel's Avatar
    Posts : 4,100
    Windows 10
       #10

    Just wrote a blog post about this issue: Default Screen Res Kills Event Viewer Log Filtering - Windows Enterprise Desktop Please note your shout-out at its conclusion @tfwul!
    Thanks again,
    --Ed--
      My Computers


 
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