Windows 10 Missing Files

mrstevenson · 08 Nov 2018

Windows could not start the Windows Management Instrumentation service on Local Computer.
Error 2: The system cannot find the file specified.

When I try to access System Information, I get:

Can't Collect Information
Cannot access the Windows Management Instrumentation software. Windows Management files may be moved or missing. The message is the same across every Sub-Category.

Will MediaCreationTool create System Information files? What can I do?

Thanks in advance.

Ztruker · 08 Nov 2018

Open a Elevated Command Prompt.

Run the following command in sequence.

Dism /Online /Cleanup-Image /StartComponentCleanup
Dism /Online /Cleanup-Image /RestoreHealth
SFC /scannow

Or put this in a DISMandSFC.bat file and run it:

@echo off
date /t & time /t
echo Dism /Online /Cleanup-Image /StartComponentCleanup
Dism /Online /Cleanup-Image /StartComponentCleanup
echo ...
date /t & time /t
echo Dism /Online /Cleanup-Image /RestoreHealth
Dism /Online /Cleanup-Image /RestoreHealth
echo ...
date /t & time /t
echo SFC /scannow
SFC /scannow
date /t & time /t

If any errors run them again.

mrstevenson · 09 Nov 2018

Thanks Ztruker. I'm about to take the laptop back to Micro Center since they didn't completely install the complete registry. If that doesn't take care of the problems, I'll use your solutions. I don't have the HomeGroup and probably more functions are missing.