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  1. Joined : Feb 2016
    Posts : 1
    Win 10
       25 Feb 2016 #41

    Not slow... REALLY S ... L.... O... W ....

    maxxscream said: View Post
    Hi there,
    After upgrading from windows 8.1 to windows 10,
    when i shut down and boot my laptop windows startup pretty fast 8 sec and The login screen appears.
    However when i restart windows the bot went well it start to be slow in the loading screen with windows logo 10 sec after that a black screen( if i click or move the mouse the cursor appears) 10-15 sec , after that an other clear blue loading screen with a loading circle in the middle, after that the login screen also take a while to login and desktop too take a while to show properly all the icons and task bar.
    And all those delays occur only when i restart windows, this is really confusing.
    I am having this issue right now. When I say slow, I mean, I clicked "restart" about 2 hours ago. I'm still seeing the "Restarting" message with the spinning dots on the ugly puke-green screen. How long does one wait for this before force-rebooting the machine?? I upgraded from 8.1 last night - desktop. All went fine (till now).....
      My System SpecsSystem Spec

  2. Joined : Jul 2016
    Posts : 1
    Windows 10 64Bit
       27 Jul 2016 #42

    Disable Trusted Platform Module

    Since I found this forum when I was searching for the solution to my slow startup, I wanted to reply with what worked for me. My computer did a fast boot taking less than 20 seconds, but when I restarted it took around 90 seconds.

    I tried several different solutions described here and elsewhere, but what finally worked was to go into the device manager and disable my "Trusted Platform Module 2.0" which was listed under "Security Devices".

    The reason I thought of disabling the trusted platform module was because it had a little exclamation point next to it. When you opened the device properties, it said "The device cannot start. (Code 10). A protocol error was detected between the driver and the device." I may have eventually been able to fix whatever was keeping the device from starting and thereby fix my issue with the slow start, but I didn't really care about the security device, so I just disabled it instead.

    I'm guessing that others who have the slow startup issue might have other devices in the device manager that are malfunctioning. My advice if you're having slow startup is to take a look at your device manager and see if there are any devices that have been noted as having an issue. You can then try to temporarily disable them and see if it makes a difference. If it does make a difference, then you can decide if you want to take the time to resolve the issue with the device or just keep it disabled.
      My System SpecsSystem Spec

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