New
#1
Blackscreen with blinking cursor and Windows exception Win32kbase.sys
Guys please help me I don't know how to fix this problem. When I open my laptop (Windows 10 64 bit) before the login in screen a black screen pops up with blinking cursor on the upper right of my screen (underscore) and I have to restart my laptop by pressing the power button just to open it again and thankfully this time it opened normally but I don't know if it was the right thing to do. This have happened a few times now. Also just recently my laptop experience a blue screen that has an error that says Windows Exception Win32kbase.sys. I tried running sfc /scannow using command prompt it says no error were found and even tried dism cleanup and it finished 100% without problems. My display adaptors as well are updated. i'm sure that it can't be a memory ram issue because my laptop was only bought last year and its brand new. I don't want to result to formatting my laptop or reinstalling anything. Please help.![]()