No Toshiba logo when I turn laptop on

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  1. Posts : 30
    windows 10 home
       #1

    No Toshiba logo when I turn laptop on


    I have a Toshiba 2016 C70 series and all of a sudden when I turn it on it wont take me to toshiba start up logo. . Been rebooting it 12 times so far and still no sign in page. Any help would be greatly appreciated. thanks
      My Computer


  2. Posts : 38,439
    windows 10 professional version 1607 build 14393.969 64 bit
       #2

    Power on the computer and as soon as you see the Microsoft icon power off.
    Power on again and as soon as you see the Microsoft icon power off.
    Power on the third time and see if it opens the Windows advanced troubleshooting menu on the computer.

    If it does not open the Windows advanced troubleshooting menu on the computer then find a flash drive that you can format ( > or = 8 GB).

    Then create a bootable windows 10 iso:
    Download Windows 10

    Insert the flash drive into any USB port.
    Power on the computer and click the applicable F key so that you can boot to the external USB HD.
    List of PC brands with their corresponding hot-keys

    If there is no F key then temporarily modify the bios boot order so that you can boot to the external USB HD.

    It may take 5 - 10 minutes for the iso to load while viewing the Microsoft windows icon.

    Select language, time, currency, and keyboard, or click next.

    In the left lower corner click repair your computer (do not click install)

    Click troubleshoot

    Click Startup repair > if it fails continue to the next step and if it indicates that it created a srttrail.txt file report that into the thread

    Click system restore > start with the oldest system restore point and keep repeating to the newest restore point. If system restore fails or if there were no restore point then advance to the next step

    For the next steps find a camera or smart phone camera to take pictures and post images of the commands and the results into the thread.

    The next steps are using command prompt. This should open a black box with title bar: Administrator: X:\Windows/system32\cmd.exe and prompt: X: Sources>
      My Computer


  3. Posts : 30
    windows 10 home
    Thread Starter
       #3

    2016 toshiba no toshiba when laptop start


    I tried what you suggested and the windows logo never came up. on this laptop when it starts up it shows Toshiba , funny thing my CD lights up I also have a fan that sits on laptop its on and I plug in a USB flash and it never got me anywhere. any other suggestion would be appreciated thanks
      My Computer


  4. Posts : 451
    Windows 10 Home
       #4

    Open the CD tray and see if something is in there. If so, remove it.

    Ben
      My Computer


  5. Posts : 38,439
    windows 10 professional version 1607 build 14393.969 64 bit
       #5

    What were you able to do with the windows 10 iso?
      My Computer


  6. Posts : 30
    windows 10 home
    Thread Starter
       #6

    nothing at all. that USB flash drive I have windows 10 on did nothing at all.there was a cd in there took it out tried it again nothing. you could here the cd wanting to start but never did
      My Computer


  7. Posts : 38,439
    windows 10 professional version 1607 build 14393.969 64 bit
       #7

    1) Run though these steps on POST troubleshooting.
    2) Report the progress into the thread.

    What is POST?
    Computer POST and beep codes
    POST troubleshooting steps

    3) Find 3 flash drives that you can format (> or = 8 GB)

    4) Update the specs in the "My Computer" section:
    System Specs - Fill in at Ten Forums | Windows 10 Tutorials
    In the left corner below in your post you find 'My System Specs'.
    After clicking it you can find a link a little below that says 'Update your System Spec', click on this link to get to the page where you can fill in your system specs.
    System Info - See Your System Specs - Windows 7 Help Forums

    Include PSU. cooler, case, peripherals and anything attached to the computer by wired or wireless (mouse, keyboard, headset, printer, xbox, USB wireless network card, etc.)


    5) Open the website for the computer manufacturer > support > enter the product or serial number or model > select the operating system > view drivers > post a URL or hyperlink into the thread

    6) If the computer posts and does not boot then try these bootable flash drives:

    a) Kyhi boot rescue
    Windows 10 Recovery Tools - Bootable Rescue Disk - Windows 10 Forums

    b) Ubuntu
    Create a bootable USB stick on Windows | Ubuntu tutorials

    c) Memtest86+ version 5.01
    Memtest86+ - Advanced Memory Diagnostic Tool

    7) These are additional troubleshooting steps for failure to boot:
    a) turn off secure boot
    b) turn off ultrafast and fast boot
    c) Try multiple USB sticks
    d) try all USB ports (2.0 and 3.0)
    e) switch from UEFI to Legacy or Legacy to UEFI
    f) switch CSM enable vs disable

    Boot from USB Drive on Windows 10 PC | Windows 10 Tutorials

    Enable or Disable Fast Boot in UEFI Firmware Settings for Windows | Windows 10 Tutorials
      My Computer


  8. Posts : 30
    windows 10 home
    Thread Starter
       #8

    still black screen


    I did what you wanted me to do and still nothing. would not work I used 3 different flash drive and still wont leave the black screen. it is running I can hear the fans
      My Computer


  9. Posts : 451
    Windows 10 Home
       #9

    Try testing the USB sticks on a known good computer.

    Ben
      My Computer


  10. Posts : 30
    windows 10 home
    Thread Starter
       #10

    i have 3 laptops ben. it works on all of them but the one still wont work.
    thanks
    Phil
      My Computer


 
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