New
#1
problem with free up disc space
For the first time today, I used the free up disc space now function with my laptop and had some problems. It looked pretty straight forward and after analysis, I told it to free up the disc space Windows has preselected for me and nothing else.
It got about a third of the way through purging the files and then it seemed to get stuck. I left it alone for a couple of hours and it never got past the one third point. I finally got frustrated so I restarted my laptop and then my laptop got stuck again on the blue windows screen that says "Windows is starting. Please don't turn your computer off" also for about two hours.
I know I must have done something wrong. If anyone can help, I'd appreciate it. I don't want to stop using the disc cleanup function.