Hard freezing hard reboot required


  1. XxSwiftyxX
    Posts : 34
    Windows 10 Pro
       New #1

    Hard freezing hard reboot required


    Hi there,

    I recently upgraded my PC to:
    i7-8700k
    MSI Tomahawk
    G.Skill Trident 2x8GB 3200

    Ever since I did the upgrade and fresh installed Windows 10 to my SSD, I've been having quite a few problems with this build, My computer sometimes maybe once a day hard freezes to the point where my cursor and keyboard do not work but I can see the last things I was doing on my monitor. No errors, No BSOD. Only a hard reboot will remedy this and no errors pursue after reboot.

    I check event viewer and nothing really comes up related to as to why it might have stopped responding. I ran ram tests and it came back with no errors. I recently turned off C-states as I noticed it was reducing my clock speed down to under 1.0ghz at idle. However afterwards I had HWmonitor open I tried opening a game and the last thing I could see under the CPU load is all cores jumped high 90's on usage. I was not able to view temperatures at that current time but I was running a cooler master 212 and I decided after that hard freeze I was going to install my EVGA CLC 280. My idle temps are currently 33-38 degrees C.

    I noticed when I went to the BIOS menu my ram was set default 2133 I believe I switched it to 3200, as the reason I bought the motherboard and ram I did was that the sweet spot was 3200 for the combination of those two products.
    Now Intel boost is activated I believe hitting the speed to about 4.29ghz I don't know if this would have any impact on it.

    I have updated my drivers, reinstalled some of the drivers I suspected were culprits. But I am still at a loss and am now looking to any of you for advice.
    Thank you.
      My Computers
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  3. dalchina
    Posts : 42,916
    Win 10 Pro (22H2) (2nd PC is 22H2)
       New #2

    As an absolutely random thought, try installing Win 10 1709 rather than 1803. If you have a spare disk you can try it out on that. The set of drivers could well be different.
    Windows builds (e.g.)
    Microsoft Windows and Office ISO Download Tool

    On a different track, try booting your PC from Kyhi's boot disk (available from the top of the Software and Apps section here and run some stress tests.
      My Computers
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  4. pbcopter
    Posts : 524
    Windows 11 Pro x64, Windows 10 Pro x64
       New #3

    Do you have HWmonitor open when the freeze occurs? I use AIDA64 (open at startup) and the maker found that Windows uses BCLK in a new way in 1803 and it causes a timer collision with their monitoring program resulting in a freeze. They have released a beta version that fixes the issue. I have read that HWmonitor may poll that clock as well.
      My Computers
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