Windows 10: Hard freezing hard reboot required

  1.    23 Jun 2018 #1

    Hard freezing hard reboot required

    Hi there,

    I recently upgraded my PC to:
    MSI Tomahawk
    G.Skill Trident 2x8GB 3200

    Ever since I did the upgrade and fresh installed Windows 10 to my SSD, I've been having quite a few problems with this build, My computer sometimes maybe once a day hard freezes to the point where my cursor and keyboard do not work but I can see the last things I was doing on my monitor. No errors, No BSOD. Only a hard reboot will remedy this and no errors pursue after reboot.

    I check event viewer and nothing really comes up related to as to why it might have stopped responding. I ran ram tests and it came back with no errors. I recently turned off C-states as I noticed it was reducing my clock speed down to under 1.0ghz at idle. However afterwards I had HWmonitor open I tried opening a game and the last thing I could see under the CPU load is all cores jumped high 90's on usage. I was not able to view temperatures at that current time but I was running a cooler master 212 and I decided after that hard freeze I was going to install my EVGA CLC 280. My idle temps are currently 33-38 degrees C.

    I noticed when I went to the BIOS menu my ram was set default 2133 I believe I switched it to 3200, as the reason I bought the motherboard and ram I did was that the sweet spot was 3200 for the combination of those two products.
    Now Intel boost is activated I believe hitting the speed to about 4.29ghz I don't know if this would have any impact on it.

    I have updated my drivers, reinstalled some of the drivers I suspected were culprits. But I am still at a loss and am now looking to any of you for advice.
    Thank you.
      My ComputersSystem Spec

  2.    24 Jun 2018 #2

    As an absolutely random thought, try installing Win 10 1709 rather than 1803. If you have a spare disk you can try it out on that. The set of drivers could well be different.
    Windows builds (e.g.)
    Microsoft Windows and Office ISO Download Tool

    On a different track, try booting your PC from Kyhi's boot disk (available from the top of the Software and Apps section here and run some stress tests.
      My ComputerSystem Spec

  3. Posts : 407
    Windows 10 Pro x64, Windows 7 Ultimate x64 SP1, Windows 8.1 Pro x64
       26 Jun 2018 #3

    Do you have HWmonitor open when the freeze occurs? I use AIDA64 (open at startup) and the maker found that Windows uses BCLK in a new way in 1803 and it causes a timer collision with their monitoring program resulting in a freeze. They have released a beta version that fixes the issue. I have read that HWmonitor may poll that clock as well.
      My ComputerSystem Spec


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