Windows 10: dell latitude 6400 windows 10 home, video playback with stutter/skips

  1.    10 Jun 2018 #1

    dell latitude 6400 windows 10 home, video playback with stutter/skips


    Dell Latitude E6400 Laptop Core 2 Duo 2.53GHZ 4GB 250GB DVDRW Windows 10 Home
    graphics : mobile intel(r) 4 series express chipset family wddm 1.1

    graphics driver update check: intel says no new drivers found
    ran system file checker, no problems found

    when I play a saved video offline, and when I play a video online with youtube there seems to be skipping or stuttering on both audio and video being played. it's not horrible but enough where it is noticeable and annoying.

    I have Kaspersky internet security and windows defender. ive disabled both to see if that helped but no difference.

    the display is set at :

    1280x800
    60hz refresh rate (only one that shows)
    8 bit depth
    rgb format
    color space sdr


    has anyone had this problem and know of a fix? excuse my tech ignorance please.
      My ComputerSystem Spec

  2.    11 Jun 2018 #2

    Hi, the starting point to this is Resplendence's LatencyMon (free).

    However, diagnosing and resolving the exact cause is less than straightforward.

    If you care to search this forum for e.g.
    stutter
    LatencyMon

    you will find a number of posts on this topic which might help to point you in the right direction.

    You may find, for example, you need to use an older version of a particular driver. Others have found other causes. I seem to recall some found an Intel utility responsible.
      My ComputerSystem Spec


  3. Posts : 616
    Windows 10 Home SL 64-bit, v1803
       11 Jun 2018 #3

    It should play 480p videos fine, but it's going to struggle at 720p if that Intel GMA X4500M is not an HD variant
      My ComputerSystem Spec

  4.    11 Jun 2018 #4

    It may be Win 10 compatibility issues. Dell only supports (has drivers) for XP/Vista/Win 7.
      My ComputersSystem Spec


  5. Posts : 136
    Win10 Pro x64 1607
       11 Jun 2018 #5

    zorak1066 said: View Post
    ...graphics : mobile intel(r) 4 series express chipset family wddm 1.1...when I play a saved video offline, and when I play a video online with youtube there seems to be skipping or stuttering...
    Playing those videos on browser, system needs a large amount of cpu and memory use which causes skipping etc. There are two ways to improve performance:

    1. Lower video analysis using the "gear" on the right bottom of YouTube video.

    2. Playing it with VLC media player.
    Open YouTube video on browser even on HD analysis, right click on video-->Copy video URL and close video page to stop playing/downloading.
    Then open VLC, go to Media menu-->Open Network Stream, paste video URL and Play.
    This is the best way to see those videos because VLC does not need too much CPU and memory.
    Of course, VLC can also play (stream, save etc.) almost all kinds of Audio/Video files.

    Unfortunately, you cannot do much with that graphics nowadays...
    Last edited by werby; 11 Jun 2018 at 12:38.
      My ComputerSystem Spec

  6.    17 Jun 2018 #6

    Hi, I got the same issues on 2 E6400 machines, I think it was after Creators update. Changing SATA Opearation in BIOS from IRRT to ATA solved it for me. /Tomas
      My ComputerSystem Spec

  7.    30 Aug 2018 #7

    Switch from IRRT to ATA


    todb said: View Post
    Hi, I got the same issues on 2 E6400 machines, I think it was after Creators update. Changing SATA Opearation in BIOS from IRRT to ATA solved it for me. /Tomas
    I've seen this potential solution a few times but I was wondering if this can be done without having to completely reinstall my OS?
      My ComputerSystem Spec

  8.    02 Sep 2018 #8

    Hi, I think there is some risk bacause both my machines went in to recovery mode but they managed to recover so i didn't have to reinstall. /Tomas
      My ComputerSystem Spec

  9. badrobot's Avatar
    Posts : 5,129
    Win 10 Pro x64
       02 Sep 2018 #9

    The thing with GPU drivers these days, it creates a lot of issue when you install the latest driver on top of existing ones. This is probably why DDU (Display Driver Uninstaller) was developed. If you are having issues with your GPU after an update, download the latest driver from manufacturer's website and use DDU (in safe mode) to clean install the latest driver.

    Edit.
    Sorry, I didn't notice that this thread is dead with the OP gone forever...
      My ComputerSystem Spec


 

Related Threads
I have bought an old and used Dell Latitude D620, and on it, I currently have Windows XP preinstalled on it. But, since XP is very much outdated, I would like to upgrade the Windows version on it. So, the options available are the latest Windows 10...
i have a Dell latitude E6410 and i cant get windows 10 working on any other hard drive then then the special hard drive i setup on it. i cant for the life install windows 10 using the uefi+64 bit on this computer. i am trying to hot swap a hard...
Hi everyone, I'm struggling with 2 Dell Latitude 3440 notebook PC's that I'm trying to install Windows 10 Pro on. One of which has been running Windows 7 flawlessly for 2 years, the other one is brand new out of the box, never been opened. As...
Dell latitude e6410 is a ssd worth it in Drivers and Hardware
I am wondering if it would be worth replacing the 7200 250gb hd in my dell latitude e6410 laptop with a ssd drive. micro center in Chicago has some ssd drives on sale for nice prices now and wondering if it will make a difference in performance...
I have Windows 7 Professional running perfectly in a Dell Inspiron 6400 with a Samsung SSD. I was accepted by Microsoft for a free upgrade to Windows 10 but I now have a message from Microsoft telling me that I will be unable to upgrade due the OEM...
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 12:58.
Find Us