Windows 10: Huge memory leak keeps crashing the system Solved


  1. Posts : 13
    Windows 10 April update 1803
       18 May 2018 #1

    Huge memory leak keeps crashing the system


    Hi,

    I'm running the latest April update 1803 on my Acer nitro vn-791g. My problem is that my committed memory and paged pool climb up after 2-3 days of my laptop being turned on (with sleep mode at night). This reaches a point where the system hangs, browsing tabs crash repetitively and then it BSODs or force restarts.

    I have only noticed the problem recently but for some reason I've always had relatively high ram usage (50%) even when there are no open programs. However, this is only apparent when the system has being left on for some time. Cold reboots yield 35-40% RAM usage initially. Recently as mentioned, it became so severe that I cannot keep my system turned on for more than 3 days at best, before it crashes or I restart it.

    It's becoming super frustrating and I can't figure out what could be causing the huge memory. My network card is a qualcomm QCa61x4 since I heard network drivers might be a problem but I switched across drivers and that made no difference.

    I'm attaching taskmanager screenshots in a zip file of the problem and a cold reboot right after to see the difference.

    Thank you.
    Huge memory leak keeps crashing the system Attached Files
      My ComputerSystem Spec


  2. Posts : 13
    Windows 10 April update 1803
    Thread Starter
       18 May 2018 #2

    Here's an update, I tried using poolmon as apparently my paged pool climbs up to 25GB leading to a crash. This is what I gotClick image for larger version. 

Name:	2018-05-19 02_13_55-C__Windows_System32_cmd.exe - poolmon  _p _p _b.png 
Views:	33 
Size:	41.5 KB 
ID:	189322
      My ComputerSystem Spec

  3.    19 May 2018 #3

    Have you tried a clean install? Doing a clean install with all up to date drivers should fix the issue unless there is some third party program with a memory leak that you're using. I know people usually cringe at a clean install due to the work involved but honestly it's the best thing you can do for many systems, gives them new life.....
      My ComputerSystem Spec


  4. Posts : 13
    Windows 10 April update 1803
    Thread Starter
       20 May 2018 #4

    Hi, I fixed the issue by uninstalling ESET and reinstalling it. It was caused by a driver related to Deslock+ which not only do I not use but apparently was part of a different AV tier which I've longed switched from. Clean installing would indeed guarantee a fast and stable system but it's such a hassle to re-install everything and put it into place so I'd keep it as an ultimate last resort. Thanks again.
      My ComputerSystem Spec


 

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