Windows 10: How do I fix the Kernel-Power 41 event ID 63 Critical Error?

  1.    15 Apr 2018 #1

    How do I fix the Kernel-Power 41 event ID 63 Critical Error?


    I've recently been experiencing a reboot of my windows 10 PC with the above error message in events viewer. A few websites I've looked at have mentioned its related to out of date drivers so I've gone through all the obvious ones and they're all up to date. Does anyone know how I can fix this as I find my PC is rebooting with this error at least once a week over the last month or so?

    Thanks in advance

    I've copied below info from the event log

    - System

    - Provider

    Microsoft-Windows-Kernel-Power
    {331C3B3A-2005-44C2-AC5E-77220C37D6B4}

    EventID 41

    Version 6

    Level 1

    Task 63

    Opcode 0

    Keywords 0x8000400000000002

    - TimeCreated

    2018-04-11T20:07:21.667060200Z

    EventRecordID 3748

    Correlation

    - Execution

    4
    8

    Channel System

    Computer SOPQVF1

    - Security

    - EventData

    BugcheckCode 0
    BugcheckParameter1 0x0
    BugcheckParameter2 0x0
    BugcheckParameter3 0x0
    BugcheckParameter4 0x0
    SleepInProgress 0
    PowerButtonTimestamp 0
    BootAppStatus 0
    Checkpoint 0
    ConnectedStandbyInProgress false
    SystemSleepTransitionsToOn 6
    CsEntryScenarioInstanceId 0
    BugcheckInfoFromEFI true
    CheckpointStatus 0


    I've noticed after the PC has reset the following occurs a number of times...

    Processor 0 in group 0 exposes the following power management capabilities:

    Idle state type: ACPI Idle (C) States (2 state(s))

    Performance state type: ACPI Performance (P) / Throttle (T) States
    Nominal Frequency (MHz): 3500
    Maximum performance percentage: 100
    Minimum performance percentage: 40
    Minimum throttle percentage: 40

    - System

    - Provider

    Microsoft-Windows-Kernel-Processor-Power
    {0F67E49F-FE51-4E9F-B490-6F2948CC6027}

    EventID 55

    Version 0

    Level 4

    Task 47

    Opcode 0

    Keywords 0x8000000000000000

    - TimeCreated

    2018-04-11T20:07:22.050563300Z

    EventRecordID 3750

    Correlation

    - Execution

    4
    372

    Channel System

    Computer

    - Security


    - EventData

    Group 0
    Number 0
    IdleStateCount 2
    IdleImplementation 1
    NominalFrequency 3500
    MaximumPerformancePercent 100
    MinimumPerformancePercent 40
    MinimumThrottlePercent 40
    PerformanceImplementation 1
      My ComputerSystem Spec


  2. Posts : 149
    Windows 10 Pro 64bit
       15 Apr 2018 #2

    Hi alexa1591 and welcome to the forum,
    Please run MemTest86+
    MemTest86+ - Test RAM Windows 10 Tutorials
      My ComputerSystem Spec


 

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