Windows Update when run is corrupting the MBR and laptop will not Boot

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  1. Posts : 76
    Win 10
       #1

    Windows Update when run is corrupting the MBR and laptop will not Boot


    Hi Folks,

    Don't know if anyone else has experienced the same 'problem'?

    On 3 occasions now when different Windows Updates have been Downloaded and Installed my Win10 HP Laptop has failed to start/boot up with the usual messages from Windows and asking me to 'try again' which didn't help.

    I also went through the 'Advanced Repair' process with HP and that also failed.

    While at that point I was very glad I had Macrium installed which worked every time in restoring a recently made good image to my Laptop and get back up and running.

    So if anyone has experienced the same situation after Windows Update has finished but you resolved the 'problem' of a corrupt MBR then could you please advise how you did it?

    Thanks
      My Computer


  2. Posts : 8,107
    windows 10
       #2

    Is your disk actually MBR or gpt? How cool you know MBR is corrupted can you post a screenshot from disk management showing all drives partition
      My Computer


  3. Posts : 41,472
    windows 10 professional version 1607 build 14393.969 64 bit
       #3

    1) When you power on the computer now are you able to open safe mode, safe mode with command prompt, or safe mode with networking?
    2) If not > create a bootable windows 10 iso with a flash drive that you can format ( > or = 8 GB)
    Download Windows 10
    3) If you are able to boot normally now then run these commands using administrative command prompt:
    4) sfc /scannow
    5) dism /online /cleanup-image /scanhealth
    6) dism /online /cleanup-image /restorehealth
    7) chkdsk /scan
    8) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread
      My Computer


  4. Posts : 76
    Win 10
    Thread Starter
       #4

    Samuria said:
    Is your disk actually MBR or gpt? How cool you know MBR is corrupted can you post a screenshot from disk management showing all drives partition
    Disk is MBR.
    Disk Management picture attached (Hopefully!)
    Attached Thumbnails Attached Thumbnails Windows Update when run is corrupting the MBR and laptop will not Boot-disk-management.jpg  
      My Computer


  5. Posts : 76
    Win 10
    Thread Starter
       #5

    zbook said:
    1) When you power on the computer now are you able to open safe mode, safe mode with command prompt, or safe mode with networking?
    2) If not > create a bootable windows 10 iso with a flash drive that you can format ( > or = 8 GB)
    Download Windows 10
    3) If you are able to boot normally now then run these commands using administrative command prompt:
    4) sfc /scannow
    5) dism /online /cleanup-image /scanhealth
    6) dism /online /cleanup-image /restorehealth
    7) chkdsk /scan
    8) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread
    As I used the Boot DVD that was created when Macrium was installed then I restored a good image from the backups I have made and kept so the laptop starts normally now.

    I have also found a rather useful article from PC World in repairing the MBR at this link:

    https://www.pcworld.com/article/3113...ricked-pc.html

    Which I will try using should the 'problem' reoccur, as I am not holding my breath that it will not.

    Cheers
      My Computer


  6. Posts : 8,107
    windows 10
       #6

    Your disk isn't mbr it's such so it may be worth imaging that partition
      My Computer


  7. Posts : 41,472
    windows 10 professional version 1607 build 14393.969 64 bit
       #7

    On disk management right click on the C: drive > click properties > post an image into the thread > this should display whether it is GPT or MBR.
    Viewing EFI indicates that it is not MBR.
      My Computer


  8. Posts : 76
    Win 10
    Thread Starter
       #8

    Samuria said:
    Your disk isn't mbr it's such so it may be worth imaging that partition
    Imaging is what I said I had done in my reply to 'zbook' using Macrium Imaging Software on several occasions one of which was after the laptop was configured and all software programs installed and activated when I got the machine.

    I have also carried out (Thankfully) other Macrium Images at various times up to a few days ago just before the start up 'failed' after Windows Update finished it's download and install.
      My Computer


  9. Posts : 76
    Win 10
    Thread Starter
       #9

    zbook said:
    On disk management right click on the C: drive > click properties > post an image into the thread > this should display whether it is GPT or MBR.
    Viewing EFI indicates that it is not MBR.
    'C' Drive Properties opened up and cannot see either GPT or MBR referred to in any of the views.

    If it is GPT, then what do those 3 letters stand for please?
    Attached Thumbnails Attached Thumbnails Windows Update when run is corrupting the MBR and laptop will not Boot-c-properties.jpg  
      My Computer


  10. Posts : 4,224
    Windows 10
       #10

    You can tell it's GPT/UEFI because the text in the window for the first partition reads "Healthy(EFI, System..." Only UEFI produces EFI partitions during install, and perforce that means the drive is GPT. You can't see that information on the General tab in the drive properties, but you can see it on the Volumes (which I don't see in your screencap, curiously enough):

    Windows Update when run is corrupting the MBR and laptop will not Boot-gpt-info.jpg

    FYI, GPT stands for GUID Partitition Table wherein the GUID Partition Table replaces the master boot record and its associated layout. Here's a further definition: GPT Definition from PC Magazine Encyclopedia. Furthermore, GUID is a Globally Unique IDentifier, a Microsoft method for identifying objects uniquely using 128-bit hexadecimal numbers. This MSDN document explains GUID Structure.

    HTH,
    --Ed--
      My Computers


 

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