Windows 10: Reboot issues

  1.    25 Feb 2018 #1

    Reboot issues


    I boiught a new Dell Laptop came with Windows 10 and every now and again it reboots with no reason I do my updates daily I even did a diagnostic in Bios set start up programs to on what needed I give up I thought Windows 10 was suppose to be better
    I'm thinking on going Linux and saying bye bye Windows if this what is going to be
      My ComputerSystem Spec

  2.    25 Feb 2018 #2

    If it's new, sorry to suggest the obvious, but try taking it or sending it back rather than spending time trying to diagnose it. I suggest you don't blame Windows for random restarts- that's not typical. Actually, in more than 18 months of using Windows I've only twice had a BSOD -and that was a 3rd party program bug.

    Random restarts could well be hardware- albeit it's new.

    Try a clean boot and see if that still happens.
      My ComputerSystem Spec


  3. Posts : 3,242
    3-Win-7Prox64 2-Win10Prox64
       25 Feb 2018 #3

    Hi,
    Good way to trouble shoot the problem is with another os
    You can use this to monitor the temperatures when it starts or shuts down prematurely
    Download Core Temp - MajorGeeks
      My ComputersSystem Spec

  4.    25 Feb 2018 #4

    I did a diagnose from bios and I'll keep in touch but when I restarted it was configuring an update so hopefully
      My ComputerSystem Spec


  5. Posts : 16,246
    windows 10 professional version 1607 build 14393.969 64 bit
       25 Feb 2018 #5

    Run this log collector using extract and post a zip into this thread:
    log collector v2-beta08.zip
    If this version does not work they you can use the old version:
    BSOD - Posting Instructions - Windows 10 Forums
      My ComputerSystem Spec

  6.    01 Mar 2018 #6

    fresh installed W10 think the problem driver issue with Dell and update drivers from Microsoft haven't downloaded the Dell drivers just updates from Microsoft so far hasn't rebooted so I'll keep you informed
      My ComputerSystem Spec


 

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