Windows 10: New build will not stay off Solved

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  1.    25 Feb 2018 #1

    New build will not stay off

    I just finished another new build and my problem is if I try to use sleep or shut down from the start button it restarts immediately right back up again......I have built many PC's over the years but have never had this happen before.....I have went and shut down everything I can think of that would restart the PC(Mouse,keyboard,wake timers etc.)but to no avail it still starts right back up.

    I put win 10 home on it from a USB stick with the MCT which is the only way I have ever done it 4 days ago and one thing that was weird was on start up's from the PSU switch the first couple days it would mess with some programs like no ethernet then my Sandboxie wouldn't start because it said it couldn't find the driver or my Comodo firewall would disappear from the system tray.....And all of those have been resolved.

    So now into my 4th day it is running smooth as glass with all programs,files and browsers but it still will not work for sleep or shut down modes.

    Here are my build specs......If anyone has any suggestions please let me know.....Thanks!
    Corsair 8GB (1 x 8GB) DDR3-1600
    ASUS B85M-G R2.0
    Intel i3-4160 3.6 GHz
    2 Corsair Quiet Case Fans
    WIN 10 HOME OEM 64-bit
    EVGA 430W PSU
    SAMSUNG 840 SERIES SSD 120 GB 2.5
      My ComputerSystem Spec

  2.    26 Feb 2018 #2

    Check the wake up settings in the BIOS and turn off all you don't need e.g. wake on LAN. Also look at the wake settings for each peripheral in Device Manager and inhibit all from waking the PC except perhaps the mouse and keyboard.
      My ComputersSystem Spec

  3.    26 Feb 2018 #3

    Yeah Steve I've been researching this for the last 5 days and have done many things including all you have suggested but with no fix.

    One thing I noticed that is really weird is after I have unchecked some things I go back and look at it again the next day and the boxes are checked again so something is not saving the changes I'm making.

    I've come to the conclusion it is something in the Win 10 home download from the MCT that needs a patch from Microsoft because I think it is definitely software related.

    So for me I've wasted enough time looking into this and either it will be fixed down the road with a monthly update patch or with the next iteration of the OS update whenever that is.
      My ComputerSystem Spec

  4. ThrashZone's Avatar
    Posts : 3,826
    3-Win-7Prox64 2-Win10Prox64
       26 Feb 2018 #4

    Have you used the power options using right click start menu button menus mostly shut down or use Winkey+x and hit the u key twice for shut down.
      My ComputersSystem Spec

  5.    26 Feb 2018 #5

    ThrashZone said: View Post
    Have you used the power options using right click start menu button menus mostly shut down or use Winkey+x and hit the u key twice for shut down.
    Just tried everything you suggested with both sleep and shut down and it immediately starts right back up.
      My ComputerSystem Spec

  6. Bree's Avatar
    Posts : 8,795
    10 Home x64 (1809) (10 Pro on 2nd pc)
       26 Feb 2018 #6

    One possible solution...

    ...Go to "device manager" At keyboard HID and Mouse HID, also on Network adapter > power management, uncheck "allow this device to wake up computer". This stopped my computer from restarting instead of shut down.
    Windows 10 Restarts Instead Of Shut Down

    Some programs that are set to run at start-up have also been found to cause this.
    Windows 10 restarts instead of shutting down
      My ComputersSystem Spec

  7. ThrashZone's Avatar
    Posts : 3,826
    3-Win-7Prox64 2-Win10Prox64
       26 Feb 2018 #7

    Pretty weird maybe try shutup10 :/
    Download OO ShutUp10 - MajorGeeks
      My ComputersSystem Spec

  8.    26 Feb 2018 #8

    Well I'm working on everybody's suggestions (And don't think I don't appreciate them all) and on the "device manager thing Bree I did all that 4 days ago.

    So I will keep at it and let everyone know what I come up with.......Thanks again for all the help!
      My ComputerSystem Spec

  9.    26 Feb 2018 #9

    When you go to sleep does it immediately wake up like a normal resume (i.e. all your programs/windows are maintained) or does it fully reboot your system?

    What does Event Viewer say in the Power-Troubleshooter event?
    The system has returned from a low power state.
    Sleep Time: ‎2018‎-‎02‎-‎22T21:05:51.041233600Z
    Wake Time: ‎2018‎-‎02‎-‎22T21:06:02.715345700Z
    Wake Source: Power Button
      My ComputerSystem Spec

  10.    26 Feb 2018 #10

    It reboots the system......And about 4 days ago I checked your highlighted section and for "Wake Source" it says Unknown.
      My ComputerSystem Spec

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